Carla Stovall
Contact
Dallas, Texas *****
Phone: 469-***-****
**************@*****.***
About
Experienced Fraud Analyst with 7+ years in fraud prevention, investigation, and compliance, primarily in auto finance. Skilled in identifying suspicious activity, filing SARs, and reducing financial losses through data analysis and regulatory insight. Strong background in AML/CFT, risk management, and cross-functional collaboration. I am currently pursuing CFE certification (July 2025).
Education
Certified Fraud Examiner (ACFE)
Anticipated completion date of July 2025
Business Analyst Certification Duke University Management Training
Associate of Arts
Wade College- Dallas, Texas
Key Skills
• Project Management
• Writing and Preparing Suspicious Activity Reports (SARs)
• Training / Coaching
• Strategic Planning
• Customer Service
• Problem Solving/ Critical Thinking
• Relation Management
• Expert in AML/CFT program
• Advanced Excel skills
• Detail -Oriented
• Data Analysis (Excel, SQL)
• Analytics and Report Writing
References
[Available upon request.]
Experience
June 2022 – Current
Fraud Analyst • Crescent Bank
• Identifying scenarios which merit SARs to be filed with FinCEN.gov
• Provide analytics and input into developing companywide fraud policies, processes and reporting.
• Investigate fraud cases and file SARs with FinCEN; helped prevent $500M+ in annual losses
• Liaise with law enforcement and regulatory bodies on fraud cases.
• Collaborate with internal departments and 3rd-party vendors to develop fraud strategies.
• Research and remain current on the latest industry fraud trends and recommend tools, services, and practices for improvement.
• Ensure compliance with FSI, legal, and internal fraud standards.
• Maintain fraud dashboards and monitor emerging trends.
November 2016 – June 2022
Contract Specialist II/ Compliance • JP Morgan Chase
• Handled inbound/outbound customer support for document and loan issues.
• Partnered with credit teams and dealerships to resolve loan discrepancies.
• Build and maintain relationships with external dealership personnel.
• Maintain service levels in accordance with internal company policy
• Supported specialized queues (CarMax, Tesla, Enterprise) ensuring regulatory standards.
• Review title paperwork and backend product for accuracy.
July 2015– July 2016
Contract Processor II• Ally Financial
• Processed auto finance contracts with speed and precision.
• Communicated effectively to internal and external personnel regarding status of contracts in process.
• Conducted document quality control and compliance reviews on finance contracts.
• Maintained high service levels in a fast-paced, deadline-driven environment.