Administrative Assistant Property Management

OGUNDELE KAYODE TUMINIWA EMMANUEL

***, ***** ***, ********* **** +234 806-***-**** ******************@*****.***

PROFESSIONAL SUMMARY

Organized and driven administrative and property management professional with proven experience overseeing residential and commercial facilities. Demonstrated ability to manage operations, coordinate cross-functional teams, and deliver customer satisfaction. Certified in product management with experience in product design, user feedback analysis, and digital solution development. Skilled at optimizing internal processes, stakeholder communication, budgeting, and safety compliance. Strong interpersonal and multilingual communication skills, with a background in French and integration studies.

CORE SKILLS

Administrative Operations, Facility & Property Management, Client & Vendor Relations, Team Leadership & Staff Coordination, Lease Administration, Budget Management & Cost Reduction, Product Strategy & Feature Scoping, Digital Tools: Jira, Trello, Figma, Notion, Health, Safety & Environment (HSE) Compliance, Fluent in English & French

PROFESSIONAL EXPERIENCE

Property Manager

Pier Place Limited – Pier Place Tower, 14 Montgomery Road, Yaba

January 2023 – Present

- Manage the daily administration of a high-rise commercial property, ensuring tenant satisfaction, operational efficiency, and compliance.

- Supervise property technicians and third-party vendors to ensure prompt delivery of maintenance services.

- Handle leasing, rent collection, service charge reconciliation, and tenant queries to maintain over 95% occupancy.

- Coordinate inspections, repairs, and preventive maintenance while maintaining service quality.

- Prepared and presented monthly operational and financial reports to senior stakeholders.

Facility Manager

Legacy Urban Apartment – 328/330 Borno Way, Alagomeji Yaba

September 2022 – December 2023

- Directed facility management for residential buildings, handling both hard and soft services including utilities, security, and cleaning.

- Developed and implemented preventive maintenance plans, reducing equipment downtime by 30%.

- Managed vendor contracts and procurement processes, achieving a 15% cost reduction.

- Responded swiftly to emergency situations, ensuring minimal disruption to residents.

- Maintained compliance with HSE standards and ensured the safety of occupants and staff.

Product Management Intern

Enoverlab – Ikeja, Lagos

February 2025 – May 2025

- Participated in the end-to-end development of a property management MVP solution targeting tenants and managers.

- Conducted user interviews, competitor research, and synthesized insights for feature prioritization.

- Collaborated with developers and designers using Agile/Scrum methodologies and tools like Jira and Notion.

- Contributed to user journey mapping, wireframing in Figma, and preparing PRDs for the dev team.

- Gained hands-on experience in modern digital product lifecycle and stakeholder engagement.

EDUCATION & CERTIFICATIONS

B.A. French and Integration Studies – University of Lagos – 2023

Product Management Certification – Enoverlab – May 2025

Health, Safety and Environment (HSE) Certification – Nouvelle Center – 2021

PROJECT HIGHLIGHTS

Tenant Feedback Digitization – Pier Place Limited

- Initiated and implemented a feedback tracking system using Google Forms and Notion to improve resident service responsiveness.

Maintenance Scheduling Revamp – Legacy Urban Apartment

- Restructured maintenance operations with Google Calendar integrations, reducing emergency breakdowns by 40%.

Digital MVP Collaboration – Enoverlab Internship

- Contributed to designing a tenant-service app from scratch, supporting user validation, market fit, and iteration processes.

LANGUAGES

English (Fluent), French (Professional Working Proficiency)

REFERENCES

Available upon request.

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