Customer Service Real Estate

Chandra L. Barnes-Manzueta**

**** ******* **, ***********, ** 30281

678-***-**** ***********@*****.***

Objective:

To secure a challenging position that fosters a rewarding career. I aim to achieve excellence through high motivation, strong problem-solving skills, exceptional organizational abilities, and creativity while contributing to a forward-thinking establishment.

Qualifications

- **Real Estate Sales**: Eight years of experience in real estate sales, with over $5 million in residential properties sold.

- **Customer Service**: Extensive customer service experience focused on conflict resolution and client satisfaction.

- **Client Relations**: Proven ability to manage client relations effectively, ensuring expectations are met or exceeded.

Staff Management: Strong staffing and scheduling skills, maintaining operational efficiency within budget.

- **Supervision**: Hands-on supervision of teams, emphasizing high standards of customer service and compliance with corporate guidelines.

Awards**: Recognized with numerous awards for outstanding performance in real estate sales.

Experience

Real Estate Sales Professional**

*Self-Employed*

2016 - Present

- Successfully sold over $5 million in residential properties, consistently exceeding sales targets.

- Developed and maintained strong client relationships, leading to referrals and repeat business.

- Awarded for excellence in performance in real estate sales, showcasing dedication and success in the field.

ABM/Lanier/Hunt, Hartsfield Atlanta Jackson Airport**

*Assistant Manager*

02/2019 - Present

- Oversee daily operations, ensuring high levels of customer service and compliance with company standards.

- Train and manage staff to enhance service delivery and operational efficiency.

Standard Parking Solution, Hartsfield Atlanta Jackson Airport**

*Assistant Manager*

06/2013 - 04/2015

- Served as the primary point of contact for clients, addressing concerns and maintaining positive relationships.

- Managed staffing tasks to ensure adequate coverage during peak hours.

Park n Fly, Fort Lauderdale, Florida**

Assistant Manager*

11/2011 - 02/2013

- Led customer service initiatives and managed daily operations to achieve business goals.

Southern Homes Rental**

Assistant Manager*

04/2010 - 08/2010

- Assisted in managing operations and customer service activities.

Lanier Parking Solutions @ Atlantic Station, Atlanta, GA**

*Facility Manager/Events Coordinator*

12/2005 - 04/2010

- Started as General Bookkeeper, progressed to Assistant Manager, and then to Operations Manager.

- Responsible for customer service training, payroll, event coordination, and maintaining parking systems.

Rent A Center, Atlanta, GA**

Sales Manager*

03/2003 - 12/2005

- Organized daily activities to maximize sales and customer satisfaction.

- Assisted in account management and customer service operations.

**Easy Rental, Atlanta, GA**

*Customer Service Manager*

02/2001 - 03/2003

- Ensured total customer satisfaction and trained staff to enhance sales and service delivery.

Education

**Clark Atlanta University, Atlanta, GA**

[Degree or Major, if applicable]

1996

Tower High School, Decatur, GA**

High School Diploma

1995

Highlights

I am a hardworking, energetic, and goal-oriented individual dedicated to continuous improvement and excellence. I leverage my expertise to enhance operational standards and develop a well-trained staff.

Feel free to fill in your email and LinkedIn profile, and adjust any other details as needed. If you need any more changes or additions, just let me know!

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