Data Entry Clerk

Kaley Kunkel

**************@*****.***

Career Objective

A leadership or management role in a successful Healthcare business environment. Friendly and prompt Healthcare Administrator with skills using phone, computer, and office equipment. Strong multitasking, communication, and people skills. Unsurpassed mathematical skills and finesse handling office operations.

Professional Experience

Clinic management

Access Health Medical Clinic (May 2024- Present)

Administration Assistant/Receptionist

All American Orthopedic Sports and Medicine (July 2023 – Jan 2024)

Restaurant management

Pappas Restaurant Co. (Nov. 2013 – Jan 2022)

Professional Job Description

Clinic management Position: Successfully encouraged critical thinking and management skills generating new business culture and training systems. Persistent ability to adapt to any situation and eagerness to learn. Manner to effectively communicate via phone and email ensuring that all administrative tasks are completed accurately and delivered with high quality. Communicate effectively to clinic staff regarding patient issues and eagerness to resolve conflicts of interest. Managed providers schedule for meetings, patient financials, and patients’ information.

Administrative Front Desk Position - Duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and patients through a variety of tasks related to organization and communication. Took responsibility for confidential material and ability to verify insurance. Familiar with a variety of the field's concepts, practices, and procedures.

Restaurant Management Position - Exhibited strong leadership qualities that work very well in a demanding environment, successfully forecasted sales budgets and financing while simultaneously managing and motivating.

Soft Skill Highlights

Superior communications skills

2 years’ experience with QuickBooks

Highly aware of self-assessment

Medical Administrative Support

Excellent relationship building skills

Filing

5 years’ experience with Microsoft Office 365

10 years Multiline Phone System

3 years’ Experience with Human Resources

10 years of Customer Service Experience

60 WPM

Medical Terminology

Share Point Software

1year experience with Phreesia and NextGen

Education

University of Houston Clear Lake (2021 to present)

- Bachelor of Science in General Business (Dec. 2023)

- Continuing education: Master’s in healthcare administration (August 2026)

College of the Mainland Texas City (Jan 2016 to Dec 2020)

- Associates of Arts Degree

- Began courses pursuing Bachelor of Science in General Business

Charity & Activities

- Trash Bash, Houston Food Bank, Bite to Fight Hunger

- Board secretary for Doorstep Dinners (501C.3)

References

Cynthia Anyanwu (Patient Access Supervisor)

Theresa Holt (Healthcare Administrator)

Kimberly Blackburn (DME and Front Supervisor)

Oscar Moya (General Manager of Pappas BBQ)

Danny Vasquez (Concept Leader of Pappas BBQ)

Lillia Gonzalez (President of 501C3 charity

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