Human Resources-Charge Bookkeeper

Laura Piffero

**** *. ******* **., ********, AZ • 602-***-**** • *********@*****.***

Full Charge Bookkeeper

Passionate community leader and driven finance professional with a strong history in the non-profit community. 30 years of experience in all areas of finance, payroll, human resources, and healthcare benefits.

WORK EXPERIENCE

Foam Experts Roofing, Inc. • Mesa, AZ • 03/2022 - 09/2024 Full Charge Bookkeeper

Newe Designs • Chandler, AZ • 12/2017 - 02/2023

Business Owner

Maintaining accurate financial records, including the general ledger, income, receivables, payables, and expenses

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Preparing financial statements, such as balance sheets, cash flow statements, and fiscal, month to date, year to date P&L reports

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Preparing monthly and quarterly TPT for online submissions, and ensuring compliance with state, city, and excise taxes in Arizona, Nevada, and California

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Processing payroll and timesheets through ADP, as well as compiling documentation for Workers Compensation requirements for Arizona, E-Verify, and 1099 contractors

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Reconciling bank statements and overseeing bank deposits, petty cash, credit cards, for multiple bank accounts for the company

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• Managing and calculating roofing inventory for all company sites; Mesa and Tucson Handling fixed assets and accessing proper depreciation value on equipment and vehicles

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• Ensuring compliance with relevant state and national laws and regulations Working directly with the CPA and associates to ensure financial information is accurate and up-to-date

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We help companies not just with their artistic design but we try to fit the needs of our clients budget.

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Additionally, we offer virtual proofs so that the company and/or organization can find out what the item will look like before they order it.

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We also have an in-house designer that can edit your artwork and adjust it for fit and send you a digital preview of what the finished product will look like.

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Most importantly, we let the client know if their design won't work well with an imprint process (e.g., shirts are too dark for sublimation, colors will run) and help them to get the perfect end results.

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Secured Financial Services LLC • Scottsdale, AZ • 02/2013 - 03/2015 Independent Contractor

Affiliated Computer Services Inc. • Tempe, AZ • 05/2007 - 03/2010 Payroll Systems Analyst

• Administrative support for Owner/President of company, as well as on site agents

• Updating of all confidential client files through Smart Office an Ebix system Updating of current and potential client information through Constant Contact and Goldmine applications

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Basic office demands; preparation of all outgoing mail, answering phones, filing, data entry, greeting clients

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• Confirming clients for upcoming seminar workshops HRIS role supporting HR payroll business and system applications. Systems included: ADP Enterprise, ADP E-Time, ADP Benefits, and SAP HR. Also, Citrix, Kronos, PeopleSoft, Access, and Excel.

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• Strong knowledge in Union Support and Contracts

• Assisted with W2 and W2c for year-end processes

• Maintained Query Data Warehouses

• SQL Knowledge

• Update system configurations as required.

Developed functional design (business) specifications or requirements for changes/additions to systems

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Frequently reviewed error logs and transactions to ensure the system is running as required

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• Lead testing of system updates and enhancements

• Developed test cases for dry runs

• Managed testing requirements

• Tracked testing errors

Served as liaison between users, vendors, and/or technical team to research and resolve issues

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Report of performance issues based on slow response times and/or failed processes within the application

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Successfully managed customer interactions with all levels of the organization. Established a strong working partnership with Super Users and HR COEs and/or Executive Comp team

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• Developed custom reports and documentation.

• Ability to communicate effectively both verbally and in writing

• Lead and participated in projects as required

• Responsible for data maintenance in various HR/payroll applications Loreto Bay Company • Scottsdale, AZ • 12/2005 - 05/2007 Human Resource Generalist (Payroll/Commissions)

Banner Baywood Medical Center • Mesa, AZ • 08/2003 - 05/2005 Patient Financial Representative

Banner Health System (Corp) • Phoenix, AZ • 01/2002 - 08/2003 Finance Coordinator

• Recruiting and staffing logistics

• Organizational and space planning

• Performance management and improvement systems

• Organization development

• Employment and compliance to regulatory concerns and reporting

• Employee orientation, development, and training

• Policy development and documentation

• Employee relations

• Company-wide committee facilitation

• Company employee communication

• Compensation and benefits administration

• Employee safety, welfare, wellness and health; and employee services and counseling

• Physician referrals and insurance verification

• Scheduling patients after cultural and psychological assessments are completed Informed patients of financial obligations; i.e. co-pays and all necessary payments arrangements

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• Reconciliation of daily and monthly cash sales

Tracking of all monthly co-payment information and Workers Compensation assessments and follow-up

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• Verification of completeness of all accounts payable documents

• Matching of invoices to receiving documents

• Verification of pricing and quantities

• Verification of general ledger account numbers through Lawson

• Verification of existing contracts and purchase orders

• Review and verify all authorized signatures for RFP (request for payments)

• Identified account payable exceptions that require problem resolution

• Data entry for all payables

• Payment tracking and entry for all Multi-Pay accounts

• Lawson Vendor Support Lead

EDUCATION

A.G.S. in Management

Mesa Community College • Mesa, AZ

Business Administration

Arizona State University • Tempe, AZ

VOLUNTEERING & LEADERSHIP

Chandler Girls Softball League • 01/2023 - Present Girls 12U-Uppers Softball Coach

Chandler Girls Softball League • 01/2023 - Present Board Member

Arizona Cactus Pine Council - Interfaith Council • 01/2014 - 01/2022 Service Unit Member/Leader

Arizona Cactus Pine Council • 01/2015 - 01/2022

Girl Scout Leader

Annual Galaxy Gala for the Arizona Science Center • 01/2018 - 01/2021 Committee Member

Annual Silver & Turquoise Ball benefiting the Phoenix Indian Center • 01/2018 - 01/2021

Committee Member

Chandler American Little League • 01/2019 - 01/2020 Sponsorship & Fundraising Director

Tempe Parks and Recreation Girls Softball Leagues • 01/2013 - 01/2016 Juvenile Diabetes Research Foundation, Susan G. Komen, Junior Achievement of Arizona

Annual Volunteer and Supporter

SKILLS

Access, ADP Enterprise, Citrix, Communication, Conflict Resolution, Data Analysis, E-Time ADP Benefits, Excel, Finance; GL, A/P, A/R, Fund Development, Kronos, Lawson, Multi-State Payroll and HR, Oracle PeopleSoft, Process Improvement, Project Management, Quick Books desktop, Quick Books online, SAP HR, Strategic Planning, Team Management, Word

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