Accounts Receivable Specialist

Dianna Buysse 309-***-**** / ************@*****.***

Aliso Viejo, CA LinkedIn

Accounts Receivable Specialist

Dedicated Accounts Specialist with extensive experience in accounts receivable management, financial reconciliation, and team leadership. Proven track record of streamlining processes to enhance accuracy, efficiency, and cash flow. Skilled in customer account resolution, tax reporting, and cross-functional collaboration. Adept at training and mentoring staff to meet organizational goals while maintaining compliance and delivering exceptional service.

Core Strengths

Account Management Cash Flow Financial Analysis Accounting Software Proficiency Bank Reconciliation Team Leadership Process Improvement Strategic Planning Client Relations Tax Compliance

Technical Skills

QAD Blackline Tasks and Cash Dynamics 365 Invoiced.com Great Plains Legal X Xchanging T-360 Net Suite Moconomy MS Office Suite

Professional Overview

RxSight – Aliso Viejo, CA Jun 2023 – Apr 2025

Supervisor, Accounts Receivable Oct 2023 – Apr 2025

Staff Accountant, Accounts Receivable Jun 2023 – Oct 2023

Directed full-cycle accounts receivable operations for a global leader in adjustable lens technology. Promoted within months due to strong performance, leadership, and process improvement contributions.

Led the AR team to consistently achieve monthly revenue targets through strategic planning and process enhancements.

Developed and implemented streamlined workflows for cash application and bank reconciliations, reducing processing time and increasing accuracy.

Applied customer payments and performed reconciliations for all bank accounts.

Monitored the month-end close process for AR to ensure timely and accurate financials.

Collaborated with cross-functional departments to resolve billing discrepancies and improve customer satisfaction.

Conducted credit reviews, set up new customer accounts, and maintained existing customer records.

Reconciled sales tax and revenue between Avalara and the general ledger, ensuring compliance and proper tax return filings.

Trained and mentored AR staff, improving team efficiency and supporting professional growth.

Coordinated with internal teams to support accurate financial reporting and maintain compliance with internal controls.

Metagenics, Inc. – Aliso Viejo, CA May 2020 – May 2023

Accountant, Accounts Receivable

Managed end-to-end accounts receivable functions for a global biopharmaceutical company focused on redefining health and wellness. Played a key role in improving cash flow, streamlining AR processes, and enhancing cross-functional collaboration.

Reduced account delinquency rates through targeted outreach, aging analysis, and proactive follow-up.

Conducted detailed AR aging analysis to support collection strategies and cash forecasting.

Monitored and managed the Invoiced.com platform to assist customers, sales teams, and internal reps.

Reconciled high-volume customer accounts and processed payments accurately and in a timely manner.

Provided dedicated support for large/key accounts, communicating clearly and resolving issues.

Assisted with cash forecasting, AR reporting, and monthly close procedures.

Contributed to internal and external audit processes by preparing AR documentation and reconciliations.

Supported bank account reconciliation and ensured accuracy during month-end closings.

Trained and mentored AR team members on best practices and procedures.

Established performance goals to encourage team growth and ensure operational efficiency.

Collaborated with cross-departmental teams to improve transparency and support business objectives.

HSNO (acquired by JS Held) – Irvine, CA Jun 2018 – Jan 2020

Accounts Receivable Specialist & Forensic Accounting Analyst

Handled full-cycle accounts receivable for 12 company offices, specializing in electronic collections through Legal X, XChanging, and T-360 platforms. Maintained high standards of accuracy, client communication, and interdepartmental training.

Collected over $4 million within a single year across multi-office operations.

Led AR system improvements and trained office administrators to manage collections independently.

Maintained strong client relationships to support ongoing payments and future engagements.

Specialized in navigating complex insurance layers and policy payers, ensuring correct submittals for multi-party claims.

Provided the home office AR team training on electronic collection tools and supported backlog collection efforts.

Catastrophe Project Consultant

Analyzed and scheduled business interruption claims, including profit and loss statements, payroll, invoices, and asset/liability breakdowns.

Collaborated with multiple regional offices to support high-volume catastrophe loss assessments.

Verified financial reports and claims documentation for client submissions.

Maintained ongoing claims service through Electronic Claim Filing (ECF) systems.

Professional Overview continued…

Davenport Community School District Para Educator/Cheer Coaching– Davenport, IA 2011 – 2018

Lacon Aero Service Chief Financial Officer (CFO)– Lacon, IL 2006 – 2011

Lacon Aero Service Executive Assistant to the CEO/General Manager– Lacon, IL 2006 – 2011

Education & Credentials

BA, Business Management – University of Colorado

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