Customer Service Retail Merchandiser
Resume:
Rodericqus Reed
Marietta, GA *****
*********@*****.***
Professional Summary
To obtain a position within a company where I can utilize my skills and experiences Authorized to work in the US for any employer
Work Experience
Rideshare Driver
Lyft & Uber-Marietta, GA
April 2015 to Present
I have successfully driven with uber and Lyft since 2015. I have a rating of 4.9 with uber and 5. With Lyft. I find great joy while giving this service as well as helping others in general. While doing this, it has given me great experience in customer service. Making food as well as courier deliveries also Retail Merchandiser
dd's DISCOUNTS-Mableton, GA
March 2020 to June 2024
Organized sales items
Stocked incoming items in their assigned areas.
Worked as cashier when needed
Heat Press Operator
Reflective Apparel Factory-Marietta, GA
February 2017 to November 2021
handled many projects heat pressing company logos on various apparel Summer Camp Counselor (Seasonal)
Lucious Sanders-Lithonia, GA
June 2003 to June 2020
*Camp Instructor/Counselor*
- Developed and delivered engaging lessons in hunting skills, sports training, writing, reading, mathematics, drama, computer skills, and life skills for boys and girls aged 5-17.
- Fostered a positive and inclusive learning environment, encouraging teamwork and personal growth among campers.
- Created tailored activities to meet the diverse interests and skill levels of participants, resulting in improved confidence and competence in various subjects.
- Collaborated with fellow instructors to enhance program offerings and ensure a well-rounded educational experience.
- Assisted in organizing camp events and activities, promoting community and cooperation among campers.
Goodwill Sales Associate
Goodwill-Marietta, GA
March 2016 to March 2019
Stock and seperation of donations. Unload and load trucks as needed. Customer Service Representative
Conyers Nissan-Conyers, GA
March 2004 to December 2008
Conyers Nissan – Conyers, GA
Sales & Customer Service Specialist
March 10, 2004 – December 4, 2008
• Delivered top-tier customer service in a fast-paced automotive dealership, contributing to consistent monthly sales targets being met or exceeded.
• Specialized in vehicle sales, financing options, and after-sale support, resulting in a 30% increase in customer retention and repeat business.
• Built strong client relationships through personalized service, product knowledge, and follow-through, earning multiple commendations from management and customers.
• Collaborated with the finance and service departments to streamline the purchase and delivery process, improving customer satisfaction ratings.
• Trained and mentored new sales team members, helping to reduce onboarding time and boost team performance.
• Utilized CRM software to manage leads, track client interactions, and maintain accurate sales records. Education
Trade school in Audio Engineering
Omnitech Institute
September 2009 to April 2010
Commercial Driver's License (CDL)
Class C
Expires: February 2028
State: GA
Skills
• Delivery Driver Experience (7 years)
• Experience with children (10+ years)
• Customer Service (7 years)
• Computer Skills (10+ years)
Certifications and Licenses
Audio engineering
March 2010 to April 2028
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