Carla A. Baran
Grandy, NC *****
*********@*****.***
OBJECTIVE
Seeking a remote dynamic and challenging position within an innovated company. A company that encourages employees to take on additional responsibilities. Ideal role will allow me to leverage my existing skillset and knowledge base, but also provide for continued learning opportunities and ability to advance professionally. SUMMARY
Self-motivated, customer oriented, great communication skills and a fast learner. I have worked in various industries from owning and operating a family motel, data entry and serving as office manager for over 25 years in the building material industry. I take great pride in working with my employees as a team member. I live in a very small resort community and have a large customer base with builders, designers and locals. PROFESSIONAL HISTORY
Kempsville Building Materials, Point Harbor, NC January, 2024-Present Andersen Windows Service Coordinator
- Scheduled Service Techs for all jobs.
- Answered homeowner and builder phone calls, emails and coordinated installs
- Prepared window and door estimates for builders and homeowners from field data
- Processed Installers job invoices
- Processed payments for installs and materials
CRT Sales and Services, Inc., Kitty Hawk, NC June, 2018 – January, 2024 Glass & Screen Shop
Office Manager
- Assist on Front Desk with walk-in customers and handle all phone lines.
- Measure screens, glass for windows, doors, tables tops
- Convert field data into glass shower door estimates
- Schedule 7 techs on daily jobs (i.e. installations, estimates & repairs)
- Prepare estimates from field data
- Send monthly statements to all customers
- Handle collection of all monies and daily deposits
- Prepare and compute employee timecards
Burton Window & Door Center, Kill Devil Hills, NC May, 2002 – June, 20 Office Manager
- Handled all customer accounts
- Sent monthly statements to customer base
- Prepared and computed employee time cards
- Knew all facets of daily operation and assisted employees where needed
- Prepared purchase orders from salesperson’s data
- Invoiced all completed tickets daily
- Issued daily reports
- Made daily deposits
- Conducted quarterly inventory and managed count data
- Scheduled daily jobs/deliveries
Olde London Inn Motel, Nags Head, NC Jan., 1998 – Dec., 2002 Owner/Operator
- Ran daily operation of family owned motel
- Scheduled employees
- Took all reservations
- Made daily deposits
- Scheduled all maintenance
Harleysville Mutual Insurance Company, Richmond, VA Feb., 1991-Jan., 1998 Typing/Transcription Department
- Transcribed all policies through Dictaphone
- Assisted in Claims Department with Transcription
- Helped with Switchboard when needed
Signet Bank (Bank of VA), Richmond, VA June, 1985 – Feb., 1991 Assistant to VP in Facility Planning
- Assisted VP in daily operation
- All data entry, secretarial needs performed daily
- Provided bank offices and branches with remodels TECHNICAL SKILLS
- Type 120 wpm
- Quick Books
- Microsoft Word
- Various Company Software
References available upon request