Business Operations Supply Chain
Resume:
Joy Cooper
Aurora, CO ***** 303-***-**** ***********@*****.***
Business Operations and Administrative Management Professional
Highly accomplished professional with over 25 years of experience in operations, business, and administrative management. Recognized for driving operational excellence, fostering high-performing teams, and implementing innovative solutions to streamline processes. Skilled in strategic planning, change management, and HR functions, with a focus on creating collaborative, empowered work environments.
Core Competencies
Business Process Management & Innovation
Leadership & Team Building
P&L and Financial Oversight
Continuous Improvement & Lean Initiatives
HR, Payroll, & Benefits Administration
Supply Chain Management
Strategic Planning & Execution
Critical Thinking & Problem Solving
Professional Experience
Business Operations/Administrative Manager
JPL Cares Littleton, CO September 2021 – Present
Manage staff recruitment, training, and performance evaluations, providing clear guidance and support.
Plan, coordinate, and streamline administrative procedures and operational systems.
Monitor budgets and control operational expenses to maintain financial health.
Develop and enforce company policies, including payroll processes and compliance protocols.
Address process inefficiencies and implement solutions for improved workflows.
Represent management in communications with employees and external stakeholders.
Ensure secure handling of electronic data and safeguard information systems.
Oversee HR operations, including payroll processing, benefits administration, and salary structure management.
Business Operations/Purchasing Manager
Blue Kudu-Curaleaf Denver, CO October 2019 – September 2021
Spearheaded 300% revenue growth, managing $20M+ budgets and scaling operations effectively.
Directed P&L oversight, supply chain management, and regulatory compliance for a fast-paced organization.
Designed employee onboarding and training programs, enhancing staff retention and engagement.
Led Lean initiatives to boost safety, quality, and productivity across departments.
Managed HR operations, including payroll processing, benefits administration, and salary structures.
Operations Manager/Administrative Manager
Mile High Landscaping Denver, CO May 2016 – October 2019
Prepared financial statements, reconciled accounts, and managed AR/AP and payroll processes.
Supervised daily operations, including procurement and vendor contract negotiations.
Standardized operating procedures to enhance organizational efficiency.
Administered HR functions, including payroll processing, benefits management, and salary structuring.
Business Operations/Administrative Manager
Sutter Management Group Aurora, CO October 2006 – May 2016
Directed financial operations, including accounts payable/receivable and budget management.
Developed and implemented office policies, ensuring compliance and operational consistency.
Managed procurement activities and project budgets, coordinating with diverse teams.
Oversaw HR responsibilities, including payroll, benefits, and salary structure management.
Practice Manager
Pediatrics at Cherry Creek Denver, CO January 2000 – October 2006
Managed office operations, including staff scheduling, payroll, and benefits administration.
Monitored billing, collections, and overall financial performance.
Handled patient inquiries and maintained inventory control for the practice.
Reviewed patient charts for accuracy and implemented new technology systems.
Conducted staff meetings to communicate updates and practice goals.
Addressed billing issues, resolved coding errors, and coordinated with vendors for IT and medical supplies.
Practice Manager
Lender Internal Medicine Denver, CO March 1998 – January 2000
Oversaw daily office operations, including scheduling and patient communications.
Ensured timely collections and resolved payment discrepancies effectively.
Technical Proficiencies
Financial & Operational Software: QuickBooks, Dynamics 365, Market Sharpe
Office Tools: Microsoft Office Suite (Excel, Word, PowerPoint, Teams)
Industry-Specific Platforms: METRC, MedAssist, NextGen, WC 2.0, BOSS LM
Contact this candidate