Customer Service High School

+91-704******* /982*******

***********@*****.***

DN Naik Gardens,

Flat No: AS4, 2nd Floor,

St. Jose De Areal, Salcete, Goa

ADRIC PETER DIAS

BARTENDER

Profile

Friendly and detail-oriented bartender with over a year of experience in crafting high quality cocktails, providing excellent customer service, and creating a welcoming atmosphere. Seeking to bring multitasking, beverage expertise, and exceptional communication skills to a bartending position at ITC Grand Hotel, Utorda, Goa, India.

Date of Birth: 06 September 2003

Nationality: Indian

Gender: Male

Languages Known: English,

Konkani, Hindi,

Marital Status: Unmarried

PROFESSIONAL EXPERIENCE:

1 year Bartending apprenticeship in ITC Grand Goa from 1st June 2023 to 25th May 2024

• Been a part of outdoor catering events at ITC Grand Goa and Heritage Village till Date

• Good experience in all operations for bars for drinks and wines

• Good knowledge of drink recipes and beverages

• Remarkable ability to maintain confidentiality of guest information

• Ability to verify age of customers before service

• Ability to work for long hours in confined areas

• Ability to remember and promote the variety of menu items

• Good understanding of pre check and close out processes

• Ensured compliance to all quality regulations and standards

• Always maintained cleanliness of work area.

• Coordinated with kitchen staff for any questions for menu items

• Analysed guest requirements and provided assistance. Academic Qualification

Completed SSC in Don Bosco High School in Mumbai, India, in year 2019.

Completed 1 year Diploma in Hotel Management from Fr. Agnel Culinary and hospitality academy.

Completed 4 weeks of International Bartender Course from European bartender school in Goa 2024.

Interests:

Football

Music

GYM

Skills

Ensuring compliance to all quality requirements and standards

• Analyzing guest requirements and provide appropriate assistance

• Greeting all hotel guests as per company standards

• Managing payment process for all hotel clients and maintaining accuracy

• Assisting in restocking items and all closing out functions.

• Maintaining a clean and organized work area.

• Co-ordinating with all guests and resolve the issues if necessary. References available on Requests

ADDITIONAL INFORMATION

Medical examination of Seafarer Report by approved medical examiner STCW certificates - PST (Personal Survival Technique) – FPFF (Fire Prevention & Fire Fighting) –

PSSR (Personal Safety & Social Responsibility) –

EFA (Elementary First Aid) –

PSF (Passenger Ship Familiarization)

CDC (Continuous Discharge Certificate for Seafarers)

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