Medical Equipment Technical Advisor
Resume:
Hemant Kumar
Technical Advisor –Clinical Engineering
Professional Summary
Experienced Biomedical Engineering professional with over 13 years of practical expertise in biomedical engineering, medical device support, and healthcare technology management across public and private sectors. Demonstrated success in leading cross-functional teams, managing capital medical equipment, and ensuring compliance with global regulatory standards including JCI, ISO 13485, and FDA. Adept in implementing preventative maintenance programs, supporting accreditation audits, and improving equipment uptime in high-volume hospital environments. Currently serving as a Technical Advisor at Aga Khan University Hospital, Karachi. Core Competencies
Biomedical Equipment Lifecycle Management
Regulatory Compliance (JCI, ISO 13485, FDA)
Preventive, Installation & Corrective Maintenance
Equipment Calibration & Validation (IQ, OQ, PQ)
Technical Support & Troubleshooting
Working Experience
Technical Advisor –Clinical Engineering
Aga Khan University Hospital, Karachi Jul 2024 – Present
Advising clinical and biomedical teams on equipment selection, specifications, and suitability.
Ensuring compliance with international standards including FDA, ISO, and hospital protocols.
Leading advanced troubleshooting for high-acuity equipment and ensuring timely resolutions.
Delivering structured training to internal teams on equipment usage and maintenance.
Assisting in quality improvement initiatives and technology upgrades. Biomedical Manager
Aga Khan University Hospital, Karachi Oct 2023 – Jun 2024
Oversaw equipment maintenance strategies and team operations across hospital facilities.
Led planning and implementation of the Medical Technology Management Plan.
Monitored and enforced KPIs and quality benchmarks aligned with JCI and CAP standards.
Evaluated vendors and contract compliance through structured review mechanisms.
Developed and optimized annual budget for technical operations. Assistant Manager – Biomedical Engineering
Aga Khan University Hospital, Karachi Nov 2019 – Sep 2023
Supervised corrective and preventive maintenance activities across diagnostic and patient care equipment.
Conducted technical assessments for capital purchases and pre-installation reviews.
Supported regulatory and accreditation audits, maintaining full documentation traceability.
Managed spare parts inventory and lifecycle planning through CMMS.
Mentored junior engineers and improved operational workflows. Senior Service Engineer
AITbiotech Pte Ltd, Singapore Sep 2017 – Oct 2019
Installed and serviced PCR systems, centrifuges, thermal cyclers, and other laboratory instruments.
Managed field service schedules and led technical support operations across Southeast Asia.
Delivered pre- and post-sales technical training to clients and distributor partners.
Maintained all technical documents in compliance with ISO quality systems.
Participated in tenders and contract negotiations for service agreements.
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https://www.linkedin.com/in/hemant-kumar-715a291a/ Karachi, Pakistan
Vendor & Contract Management (SLA, AMC, CMC)
CMMS Operations & Documentation Control
Project Coordination & Asset Commissioning
Technical Training & Staff Development
Capital Equipment Planning & Procurement
Regional Service Engineer
Sirona Dental Systems, Singapore Dec 2014 – Dec 2016
Installed, maintained, and trained users on advanced dental systems including CAD/CAM and radiography.
Supported international events and product demonstrations across SEA.
Collaborated with engineering teams to provide remote diagnostics and software support.
Maintained service records and upheld warranty schedules across regional service base. Service Engineer – Analytical Instruments
Waters Pacific Pte Ltd, Singapore Jul 2012 – Nov 2014
Installed and validated HPLC, UPLC, and chromatography systems across pharma and diagnostic labs.
Provided full-cycle maintenance and calibration services in accordance with customer protocols.
Handled IQ/OQ/PQ documentation and managed support databases.
Supported service contract lifecycle and coordinated client communication. Service Engineer – Biomedical & Diagnostic Equipment Biomed Diagnostics Pte Ltd, Singapore Jul 2011 – Jun 2012
Provided service support for multi-modality equipment including ECG, ultrasound, hematology analyzers, and dialysis machines.
Delivered comprehensive user training and supported compliance documentation.
Engaged in cross-departmental service coordination and customer support functions. Certifications & Technical Training
ISO 13485:2016 – Medical Device QMS
ISO 14971 – Risk Management for Medical Devices
Laser Safety – Agha Khan Univeristy
Ionizing Radiation Compliance – NEA, Singapore
Training on GE Carescape Monitors & Avance C2S Anesthesia Systems
Advanced Diagnostics – BD, Waters, Sirona, Eppendorf, Tianglong
Leadership, Project Management, HR, Supply Chain – Great Learning Education
M.Sc. Biomedical Engineering
Nanyang Technological University, Singapore 2010 B.E. Biomedical Engineering
Mehran University of Engineering & Technology, Pakistan 2008 Project Highlights
Dental Clinic Setup – Complete infrastructure design and equipment deployment, Singapore.
Laboratory Automation – Implementation of TLA system at Aga Khan University Hospital.
Data Migration – Executed 8-year medical data transfer with zero downtime in Singapore Awards
Certificate of Appreciation – JCIA Accreditation, 2021
Innovation Award – Automated UV Irradiating Cabinet, AKUH, 2022 Reference
Available upon request.
Technical Proficiencies
Software & Applications:
Empower, MassLynx, CEREC 4.4, InLab 15, Sidexis XG, Sidexis 4, Siucom Plus, MS Office Suite, Microsoft Windows Databases & Tools:
CRM systems, SAP, CIT, Salesforce, IBM Lotus Notes, SQL Database
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