Store Manager Customer Service
Resume:
Shelley Nagel
********@*******.***
Edson, Alberta
Experienced retail store manager with a proven track record in store operations management, task assignment, scheduling, product ordering, and stakeholder relationship maintenance. Strong customer service and retail management skills. Certified in Pro serve and First Aid, specializing in first aid, CPR, and AED training for adults, infants, and children.
Highlights
Experienced retail store manager
Works well in a fast-paced environment
Enjoys working with the customer base
Strives to make the store successful
Works great under pressure
Skills
Store Management Experience Management Merchandising Customer Service Retail Management Store Management Scheduling Ordering Relationship Management
Experience
Anderson Liquor Athabasca, Alberta
Liquor Store Manager June 2020 – June 2025
Delegated tasks and responsibilities to staff, demonstrating strong store management skills Prepared and finalized staff schedules with a four-week lead time, showcasing excellent scheduling abilities
Managed product orders for the store, highlighting proficiency in ordering processes Collaborated effectively with head office, ensuring smooth communication and coordination Cultivated and maintained positive relationships with product representatives, emphasizing relationship management skills
Ensured the store's cleanliness and organization, reflecting a commitment to maintaining a neat and organized environment
Education
Certificate in Educational Assistant
Northern Lakes College September 2016 – June 2017
Diploma in Early Childhood Education level 3
Blue Quills College September 2013 – June 2014
High School Diploma
Northern Lakes College 1994
Certifications
Pro serve
July 2022
Expires: July 2027
First Aid
October 2023
Expires: October 2026
Learned first aid/cpr/AED on adults as well as infants and children. Licenses
Pro serve
July 2022
Expires: July 2027
First Aid
October 2023
Expires: October 2026
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