Administrative Assistant Accounts Payable

Shannon Tucker

Resides In: Hoover, Alabama *****

Email: *******.*********@*****.***

LinkedIn: https://www.linkedin.com/in/shannonctucker

Phone: 404-***-****

EXECUTIVE SUMMARY

An accomplished professional with an exceptional track record of providing confidential support to C-Level Executives. Highly motivated, self-starter with proven success in office management, managing high-profile projects, contract negotiation, annual office budget and accounts payable, expenses, domestic/international travel, project management, staffing, and operational support. Corporate event manager, planning and overseeing national leadership conferences. Excellent written and verbal communication skills. Strong operations professional with an Associate’s degree focused in law. American Bar Association (ABA) Certified Paralegal, and Notary Public in Alabama and Georgia.

EXPERIENCE

Full-time caregiver for relative, Birmingham, AL, July 2023 to May 2025.

PROASSURANCE (Insurance), Birmingham, AL March 28, 2022 – June 30, 2023

Executive Assistant to President – (Position eliminated - President retired)

Provided administrative assistance to the President of the Specialty Property & Casualty department [C-Level Management] for corporate and personal matters.

Strong interpersonal skills across all levels of the organization. Interfaced routinely with other high-level executives within the company, Board of Director members, executives of other companies and/or customers requiring high levels of tact and discretion.

Performed standard and advanced administrative support duties which were of a highly confidential nature and/or access to highly confidential information.

Provided a broad variety of tasks: preparation of board documents, speaking points, finance documents, succession plans, monthly management meetings, along with presentations for meetings. Heavy calendar management, scheduled on-site and off-site meetings, prepared and processed expense reports, researched, booked and coordinated domestic and international travel arrangements along with itineraries and agendas, and office supply management.

Corporate Events: Yearly Specialty P&C/Strategic Planning Retreat, and the yearly HCPL Retreat. Managed all aspects of events including pre-planning, on-site, and event wrap up of corporate meetings. Oversaw registration, audio visual, rooming and catering needs. Researched event options to keep cost reasonable. Responsible for vendor communication, negotiation, and invoicing.

AXA XL INSURANCE, Atlanta, GA (f/k/a CATLIN INSURANCE - U.S. Headquarter Office)

October 30, 2006 – December 31, 2020

Business Operations Manager Corporate Event Manager

Trusted advisor and confidant to the Chief Executive Officer & Chief Administration Officer and other departmental C-Level Management.

Strong interpersonal skills across all levels of the organization. Performed advanced administrative duties which were of a highly confidential nature and/or access to highly confidential information.

Coordinated office operations for 150+ employees, and the liaison for the other 17 U.S. Offices as well as international offices.

Facilities management including facility issues/repairs, space planning, facility improvements and construction build-outs, negotiated contracts, managed proposals and invoices relating to construction projects, office furniture and office supplies, off-site and interoffice moves, COI's, fire drills & office security. Recognized for cost savings initiatives with supply vendors.

Strong analytical skills – used data to make informed decisions for the best possible outcome and positive impact for the company and the team.

Responsible for annual budget and forecasting, accounts payable in PeopleSoft Expense system.

Quarterly Carbon Footprint data collection and submission through Ecometrica system.

Onboarded new hires until a Human Resources Manager was in place.

Implemented plan for better travel management, including cost savings initiatives, U.S. Travel & Entertainment Policy, training webinars and international travel communications.

Led Administrative Team – set goals, monitored staff progress of goals, and provided support.

Crisis Management Team Lead; emergency response and crisis communication. Installed in-office AED machines; scheduled yearly CPR classes for employees with the American Red Cross. Organized and managed yearly in-office “Fall Health Fair”.

Corporate Events: Managed all aspects of off-site events including pre-planning, on location and event wrap up of corporate meetings. Oversaw registration, audio visual, meeting/conference rooms and catering needs. Create initial budgets, research to keep costs to a minimum. Responsible for all vendor communication, negotiation, and invoicing.

SKILLS & EXPERTISE

Office Administration & Management

REALM software (Space Planning)

Microsoft Word, Excel, Power Point and Outlook

Corporate Event Planning & Meeting

Management

Contract Negotiation & Vendor

Management

Legal Research and Legal Writing

Concur Solutions (Corporate Travel program

With: AMEX Global Travel & VanZile Travel)

People Soft (Oracle) (Expense Reports)

Meeting Room Booking/Audio Visual

Angus Anywhere (Operation Workorders)

Ecometrica System (Carbon Footprint)

JHA Software (Payments & Invoicing)

Sent Word Now (Emergency Alert System)

SAP (Invoicing)

Workday Program (Invoicing & Expenses)

Medical Terminology (BCBS of Alabama)

ORGANIZATIONS

GAP – Georgia Association of Paralegals

MPI – Meeting Professionals International

Notary Public: Alabama, and Georgia

EDUCATION

Kennesaw State University 2020 - Project Management Professional

Kennesaw State University 2015 - Corporate Meeting & Event Management

National Center for Paralegal Training 2000-2001 - Associates Degree/ABA Paralegal

[Major: Civil Litigation]

Ongoing Leadership Training: LinkedIn Courses, SkillPath, and Tony Robbins Seminars

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