Security Officer Specialist
Resume:
Cynthia Thomas
*******************@*****.***
Work Experience
Security Specialist
Fulton County Sheriff's Office-Atlanta, GA
August 2024 to Present
• Enforces all the rules and regulations of the jail; maintains safety and security of the public, facility staff, and inmates.
• Monitors inmate activities inside the facility on a continual basis, such as during meals, cleaning activities, exercise, work/cleanup detail, recreation, visitation, religious services, and related activities.
Takes and records periodic headcounts of inmates; conducts medical/sick call to distribute medications controls movements of inmates; monitors work details; and reports unusual observations to superiors.
• Maintained safety and security within the detention facility by monitoring inmate activities and conducting regular inspections
• Supervised the movement of inmates during meals, recreation time, and visitation hours to ensure compliance with facility rules and regulations
• Utilized effective communication skills when interacting with inmates from diverse backgrounds to deescalate conflicts or address concerns
• Ensured compliance with all applicable laws, regulations, and policies governing the operation of detention facility
Security Officer
Strategic Security Corp.-Atlanta, GA
June 2024 to August 2024
• Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
• Monitors inmate activities inside the facility on a continual basis, such as during meals, cleaning activities, exercise, work/cleanup detail, recreation, visitation, religious services, and related activities.
• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary and maintained safety and security within the detention facility by monitoring inmate activities and conducting regular inspections
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
Material Handler/Forklift Operator
The Home Depot Distribution Center-McDonough, GA
June 2022 to April 2024
• Used straps and ropes to secure stacks of packages on trucks
• Reported malfunctioning and damage equipment to supervisors for repair.
• Inspected products for defects and damages and reported discarded items to supervisors.
• Used of RF scanner to log in merchandise to be shipped out or received into the Facility.
• Managed hazardous materials according to established safety guidelines and regulations
Security Officer
Allied Universal-McDonough, GA
February 2021 to June 2022
• Responsible for checking trucks on and off the facility.
• Entering their appointments in the computer.
• Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
• Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
Receptionist
Westside Care Center-Manchester, CT
January 2018 to July 2020
• Assist residents with effective communication and positive peer relationships in social settings.
• Comply with HIPPA requirements.
• File and organize resident information while conducting accountability audits.
• Maintain electronic and manual documentation logs using Kardex to effectively communicate with
management and other staff.
• Maintain switchboard while greeting residents, families, and vendors
Substitute Teacher
Women’s League Childing Development Center-Hartford, CT
November 2017 to July 2020
· Responsible for creating positive and productive relationships with children and their families.
· Ensure student accountability.
· Effective management of student behaviors through implemented de-escalation strategies.
· Maintain a positive normative culture driven by the students and their peers.
· Develop and execute incentive plans to recognize students that aid in continued motivation and
commitment.
· Oversee the student evaluation for student health and wellness leading to their overall success.
· Implement corrective actions as necessary to increase student productivity.
Extraction Clerk
Bank Of America/Manpower-Windsor Locks, CT
March 2015 to April 2019
· Process and scan check according to customer specification
· Re-associate and match documents
· Setup customer info to be ready for Internal Revenue Services
· Works with speed and accuracy
· Delegates responsibility to line staff and checked for accuracy
· Responsible for final close out of team work to be passed on to the next team
Switchboard Operator
Aetna Insurance Company-Hartford, CT
September 2016 to April 2017
· Maintain and directed incoming calls to the proper departments
· Communicated through email to various departments to properly handle sensitive issues and customer
complaints
· Acquired proper information from customers to direct to the correct member service team
· Ability to multitask and kept communication speed under the allotted time.
Clerk
Novitex Enterprises-Windsor Locks, CT
April 2015 to September 2015
· Various production responsibilities to include preparation of sensitive documentation of to be scanned and quality control of scanned documents
· Responsible for batch printing assigned jobs to ensure that all tasks are completed in a timely fashion
· Monitor office inventory
· Maintain equipment for the entire office
Customer Service Representative
Law office of Nair & Levin-Hartford, CT
December 2012 to December 2013
· Managed delinquent medical account for hospitals and CL&P
· Worked directly with attorneys, debtors, and court administration
· Support practice of all areas
· Setup payment plans with debtors and clients for settlements
· Handled a high volume of calls in a fast-paced environment
· Performed various accounting tasks to include reconciling balances, recording general ledger entries, and maintaining accounts receivables and payables
Legal Collector
Law offices Howard Lee Schiff-East Hartford, CT
May 2000 to May 2010
· Managed delinquent accounts for credit card and loans clients
· Investigated assets and losses
· Performed skip tracing for client information
· Setup accounts for liens
· Consistently surpassed predetermined company goals for employees and personal goals set to achieve success.
Education
Certificate in Early Childhood Education
Capital Community College - Hartford, CT
August 2020 to March 2021
Contact this candidate