Customer Service High School
Resume:
RESUME
●Danielle Mugwi Elung
●***************@*****.***
Objective or Summary State
A motivated and detail-oriented individual seeking an entry-level position. Eager to apply strong communication, problem-solving, and organizational skills to contribute to McDonald's success.
Skills
●Excellent written and verbal communication skills
●Strong organizational and time management abilities
●Basic knowledge of [relevant software or tools
●Team collaboration and problem-solving
Education
Cy-fair High School
High School Diploma
Houston, TX
Graduated: June 2024
Work Experience Section
Braids Afrique
Braiding Specialist / Customer Service Associate
[Houston, Texas]
[June 3, 2024] – [July 15,2024]
McDonald Team member
[Houston,Texas]
[August 23, 2024 - Present]
[Part-Time]
Customer service/ Dedicated Team Member
Key Responsibilities:Provided professional braiding and styling services to clients, ensuring high levels of customer satisfaction.
●Conducted consultations to understand clients' needs and preferences, offering personalized recommendations for hairstyles.
●Maintained a clean and organized workspace, adhering to health and safety standards.
●Managed appointment scheduling and handled client inquiries via phone and in-person.
●Processed transactions and managed cash handling, ensuring accurate record-keeping and financial accountability.
●Assisted in the training of new staff members, sharing best practices and techniques.
Achievements:
●Developed a loyal client base through exceptional service and strong interpersonal skills.
●Implemented a new appointment scheduling system that increased efficiency and reduced client wait times.
●Received positive feedback from clients, contributing to a significant increase in repeat business.
Skills Gained:
●Customer Service: Demonstrated ability to interact with diverse clients, addressing their needs and ensuring a positive experience.
●Time Management: Efficiently managed appointment schedules and provided services promptly.
●Attention to Detail: Ensured high-quality results and maintained a clean and organized work environment.
●Communication: Effectively communicated with clients to understand their needs and provide personalized service.
●Cash Handling: Managed transactions and maintained accurate financial records.
Contact this candidate