Quality Assurance Software

YONG AHN

Phone: 678-***-****

Email: ******@*****.***

Objective: Seeking a lead senior software quality assurance professional/developer with experience in automation, manual testing, Scrum, and Agile methodologies. Specialized experience includes experience in performing all aspects of software testing, including functional, regression, performance, usability, integration, database, security, 508 compliance, and user acceptance testing to identify and report bugs.

Summary:

Over 26 years of hands-on experience in Web and Client/Server business systems design, systems development, GUI prototyping, and application development, including 18 years of extensive experience in Software Quality Assurance and Testing.

Over 20 years of experience leading automation and regression test suites for leading government and worldwide mission-critical systems at the Centers for Disease Control.

Extensive Experience in White-Box, Black-Box, GUI, stress, regression, and performance testing, including functional testing.

Expert in Selenium, C#, Java, QAComplete, TestComplete, Rational Functional Tester, Rational Robot, WinRunner, Test Director, LoadRunner, Rational Suite, and Segue Silk (4TSL).

HL7 CDA Specialist certification from HL7

Administrator of SmartBear software configure/update/maintain/troubleshoot/help support.

Strong programming, technical, and testing skills in application development, VB. NET, WEB, JAVA, Visual Basic, MS Access, Oracle, MS SQL Server, VB, ASP, IIS, ColdFusion, Perl, ActiveX, UNIX, C++, XML, AWT, Swing, Servlets, CORBA, ActiveX. Java Certification, Unix Scripting.

Excellent interpersonal skills and a team player with practical communication skills.

Experienced in Azure, DevOps, RUP/ Waterfall, EPLC, and Agile Software Development Life Cycle.

AWS virtual server application with auto-adjusting memory and storage. -CI/CD process, automating the build, test, and deployment of the application. Implementation automation scripts run it before the code is pushed to Dev, QA, and the Staging environment.

Computer Skills:

QA Tools:

SmartBear(TestComplete, LoadComplete, QAComplete), Rational Suite TestStudio (TestManager, Rational Robot, Rational Functional Tester, LoadTest, Visual Test, SiteCheck), Mercury Testing Tools (Win Runner, Load Runner, Test Director, Astra QuickTest), Web Application Testing tools, Segue(SilkTest, SilkPerformer), Dreamweaver(508 Compliance testing), and IBM AppScan,

RDBMS/GUI:

MS Access, Oracle, Visual Basic. Visual Studio .Net

Applications:

MS Office, MS Project, MS Visio, MS Visual Source Safe, PVCS, CVS, Team Track, Oracle Finance, Clarify Application, and Remedy.

Case Tools

Databases:

Oracle Designer, Rational Rose, and Visio.

SQL Server, MS Access, Oracle, Sybase and DB2.

Network:

Windows, TCP/IP, UNIX.

Languages:

JAVA, C/C++, HTML, BASIC, FORTRAN, UNIX, SQL, SQL PLUS, PL/SQL, VISUAL BASIC, VB.Net.

Operating Systems:

MS-DOS, UNIX, MAC, MS Windows.

Experience:

Dec '02 to QA Functional and Automation Test Lead

Current '25 Contract to the Center for Disease Control and Prevention. Atlanta, GA.

Lead Automation, manual, and functional testing for over 20 projects in software for Financial Services, Health Care (HL7), Document Management, and Administration.

National Health Security Network(NHSN) enterprise

CDC's National Healthcare Safety Network (NHSN) project is the nation's most widely used healthcare-associated infection (HAI), with approximately 37,000 medical facilities tracking systems. NHSN provides facilities, states, regions, and the government with data needed to identify problem areas, measure the progress of prevention efforts, and ultimately eliminate healthcare-associated infections. Clinical Document Architecture (CDA) is a Health Level 7 (HL7) standard that provides a framework for encoding, formatting, and semantics for electronic documents. CDC's National Healthcare Safety Network (NHSN) supports CDA importing particular healthcare-associated infection (HAI) data.

Message Validation, Processing and Provisioning System(MVPS) – recent worked

MVPS validates and processes NND HL7 case notification messages sent by public health jurisdictions and provisions the data to CDC programs for their national surveillance efforts

Message Evaluation and Testing Service (METS)

Validating messages against the applicable messaging, vocabulary, and programmatic standards as they prepare to send high-quality electronic case notifications to the National Notifiable Diseases Surveillance System

Pre-Event Vaccination System (PVS)

SAEAS Projects BT-Projects

Countermeasure and Response Administration(CRA) project BT-Projects

FAME DLL project

Active Surveillance Upload – BT-Projects

CDC/IS People Directory Lookup (Mainframe)

CDC Neighborhood

FAME-Reports project

IRIS Project

ICE

Enterprise System Catalog (ESC)

Unified Financial Management System (UFMS) project –Oracle 11i

MACCS project - Management Account Credit Card System

Workforce Information Zone(WIZ ) project

Laboratory User Network Application(LUNA)

Specimen Tracking And Results Reporting System(STARRS)

Exposed Passenger Lookup and Notification (EPLAN) project

oExpedite the DGMQ contact investigation & notification process by integrating the QARS and eManifest systems

Electronic Data Notification (EDN) project – EDN Web and EDN Data Entry

oThe EDN system is intended to allow for fast information flow on alien arrivals

IOM/PT PLUS project (The IOM Immigrant Data Feed Project)

Global Mapping Project (The Enhanced Traffic Management System (ETMS))

Quarantine Activity Reporting System (QARS) project

Maritime Illness and Death Reporting System (MIDRS) project

Mainframe, Web, and Client-server application – Center for Disease Control and Prevention

Responsible for leading regression, functional using automation testing SmartBear Software (TestComplete and QAComplete), (Rational Functional Tester (RFT), Rational Quality Manager (RQM), Requisite Pro, Rational Team Concert, Clear Case, and Clear Quest.

Successfully utilized Rational testing and SmartBear tools to do the test planning, construction, test artifacts management, testing, and test reporting throughout the Enterprise Performance Life Cycle (EPLC).

Responsible for the Quality Assurance of Software applications in a multi-platform environment, managing the test automation lab, and maintaining the testing tool.

Create, design, execute, document, and maintain test plans/procedures, test cases, and expected results consistent with change control procedures.

Worked with a minimal project or team manager's direction to meet project expectations, requirements, and deadlines. Performed multiple assignments concurrently.

Reviewed requirements for testability and usability, consulted development staff with regards to system functionality.

Experience in reviewing system documentation; preparation of test planning and execution documentation for the Enterprise Performance Life Cycle (EPLC) are prepared and submitted.

Identifying and preparing test environments, test equipment, and test data.

Creating and maintaining automated test scripts, test cases, and test plans; analyzing functional requirements and developing and executing test cases/test scripts to validate product features/functionalities.

Creating library files using reusable test scripts using automated software testing tools minimizes effort and maximum testing.

Oversees and performs the design of test plans outlining the scope, schedule, and cost for a variety of software and system product releases

Strong written and verbal English skills, with the ability to generate complex technical documents and brief QA lead and development staff on detected defects.

Strong knowledge of the system components, such as the database, hardware, middleware, application code, user interface, batch processes, etc., may be the source of defects.

Responsible for estimating and projecting hardware and software requirements for regression test suites and lab setup.

Good communication and experience with different IT departments (Developers, Network Admins, Database Admins, and System Administrators) for successful QA work to meet project deadlines.

Tested/created HL7 CDA test data using TestComplete testing tools to perform accurately and repeatability.

Executed and maintained manual and automated test cases to build knowledge of CDC's business health care/industry.

Rational Functional Tester and TestComplete to perform regression functional automation testing on highly complex web applications.

Ensured that the project deliverables met all applicable internal and external standards and regulatory requirements for Section 508 and other federal government web standards and guidelines. Security was voluntarily tested using AppScan.

Created, Managed, and Debugged regression test suites with projects containing over 1000+ regression test automation scripts.

Ran and managed test automation scripts that ran continuously for 24-48 hours, with multiple scenarios, in a secure data network environment.

Findings/recommendations to project team members for defect issues and problem resolution.

Track and describe defects, issues, and problems with completeness and accuracy to estimate test planning and execution. Implement standard test metrics.

Provide status reports for test progress review requirements for testability and consistency, and provide feedback to Promote the product development lifecycle process (PDLC). Participate in continuous improvement of testing processes.

Data validation using MS SQL, PL/SQL, and Oracle database manipulation includes data creation, navigation, modification, and object interactions from the command line.

Intermediate skills in Unix (regardless of the shell), including navigation, execution file manipulation, and system monitoring and manipulation.

Mentored Junior QA Testers Onshore and Offshore.

Multiple tasks or projects for testing environments: XML, web services, industry-standard design patterns, UML and the RUP, J2EE, and .Net. Environment: Hardware: AS/400, Unix, PC Servers. Software: Cross Worlds, 2000/NT, Oracle, Java, MQ Series, .Net, SAS application, Power Builder, Oracle Finance (11i UNIX and Mainframe).

May '01 to QA Team Lead

Dec '02 Lightning Technology Solution. Atlanta, GA.

CRM Applications – Provisioning and Billing- Dell Host Systems.

Website testing- with Astra 6.0, Internet Explorer 5.5 Service Pack 2, IE 6.0, Netscape Navigator 6.0, AOL 7.0, measuring and reporting broken links, slowly downloading pages, inactive multimedia, and mapping all links using Astra 6.0.

Ensuring Front-end to back-end accurate domain registration on Dell host, integration testing of account setup on a Dell with database and customer notification, with Win Runner utilizing- Database Checkpoints.

Set up QA lab and oversee test cycles and defect management as Team Lead of 3 QA Engineers.

Ensured the accuracy of a domain name, billing date, bandwidth usage, next billing date, invoice, default bandwidth usage, and additional data transfer usage according to the billing plan.

Regression testing on website code conversion from Cold Fusion to ASP using Astra 6.0 and Win Runner 7.01, from Test deployment of Test Director.

Responsible for overseeing and creating manual and automated test cases/test plan regression, functionality, integration, performance, and stress (load) testing of the site using Mercury Suite.

Load testing on Dell host, measuring server response time with 25 virtual users, and reporting and analyzing the results of different capacity times using Load Runner.

Server response time you are you are checking every 5 minutes, with automated scripts, deployed from Test Director, utilizing Win Runner.

Set up and execute system, stress, functional, and interoperability testing; maintain and enhance existing test harnesses and implement new ones as needed.

Certified in Win Runner.

Environment: Oracle 8. i, Astra 6.0, Load Runner, Win Runner 7.01, Cold Fusion, ASP, Java, Windows NT/2000, Internet Explorer 6.0/ 5.5-4.0, Netscape Navigator 6.0-3.0, Test Director, Windows NT/2000, Linux, OS Mac, Sun Solaris, PVCS, Win CVS, MS Visual SourceSafe, AOL 7.0.

Feb '01 to Sr. QA Devleoper

May '01

AtWork Technology

6410 Atlantic Boulevard Suite 100

Norcross, GA 30071

Unit, Regression, Load testing on eHR applications -N-tier Architecture (web testing)

Developed QA test plans, test cases, and Automation, tracked software bugs and enhancements and analyzed QA test results on Cold Fusion Server 4.5 with Sun Solaris.

The unit, White Box testing on eHR applications, Global Data Warehouse, and Compensation Planning.

Executed API level test cases. Configured Win CVS on JAVA and XML code for employee data.

Configuration Management, Release Engineering, setup test lab for white box, unit testing

Successfully tested network, configuration, and security on Apache and IBM AIX servers, set up and administered separate test networks and Unix environment to exploit known security vulnerabilities.

Load testing tools using QA Partner on payroll processing, indicative employee data, and complete salary info. Analyze results of bottlenecks and problem areas.

Used Web Logic, Tomcat, and Javascript to Integrate employee self-service access and administration of data, benefits, and enrollment.

Environment: Astra 6.0, Load Runner Java Script, HTML and XML Cold Fusion 4.5 Studio/ Server, Oracle 8.1, Visio 2000, Win Runner 7.01, Cold Fusion, ASP, Project 2000, PVCS, Win CVS, SQL Base, MS Access, Sun Solaris 2.6, Windows NT/2000, Internet Explorer 6.0/5.5-4.0, Netscape Navigator 6.0/3.0, Internet Information Server (IIS), Test Director, Web Logic, Tomcat, Linux, OS Mac PVCS, Win CVS, Source Safe.

Sep '00 to QA Team Lead/Developer

Jan '01 AETEA Information Technology Inc., Atlanta, GA.

Environment: Oracle 8.0, Crystal Report, Rational Rose, Visio 2000, Sybase, MS Access, Sun Solaris 2.6, Remedy 4.03 Windows NT/2000, Internet Explorer 5.0, Netscape Navigator 6.0/3.0.

Remedy Application/ Client-Server Testing- BellSouth.net

Responsible for setting up a new QA environment following QA methodology.

Responsible for managing 5QA Engineers.

Responsible for creating a test plan and case for the Remedy Application used in Bell South.

We are identifying bugs and approaching bug fixes within quick response time using Defect Tracking Tools.

Implemented testing environment configuration in hardware- Windows NT/2000, Oracle 8.0, Sun Solaris 2.6, and software Rational Rose

Responsible for researching and implementing testing tools and boxes, including software and hardware purchasing.

Provided detailed input and managed the test plan, schedule, and test approach (e.g., Unit Test, Integration Test, Basic Acceptance Test, User Acceptance Test, and Regression Test).

Remedy New/Change Request system- Developer

Designed, developed, and implemented a new/change request system for Remedy project teams using Access Database 2000.

The application is to create Reports and send out an email automatically.

Automatically calculate any date issue, tracked WR/CR numbers, and outstanding WR/CRs.

Wrote user guide/ manual to use implementation of the application in Windows NT/2000.

Users are entire project teams consisting of more than 100 end users.

Gave training Remedy New/Change Request system to project team members.

I used Visio 2000 to draw data flow diagrams and processing flow.

Implement an Active Server Page to be easy to access.

Remedy Database

Generate billing using Crystal Report.

Investigate data modeling and schema.

Help team members install/uninstall Remedy and Oracle 8.0

Used Oracle Database to perform back-end testing in the Remedy application.

Experience:

Mar '00 to Sr. QA Engineer

Aug '00 Nortel Network/Clarify Inc, San Jose, CA.

Environment: SQL 6.5/7, Oracle 8, Sybase 11, DB2, HP Unix, Windows NT/98/95, Internet Explorer 5.0, Netscape Navigator 6.0/3.0, COM/DCOM, ActiveX, Middleware(N-tier), TUXEDO, Microsoft Visual SourceSafe, Silk, Spanish, German, French, and Japanese Clarify Application.

Clarify Application Management/ Web testing

Responsible for configuration and set up a test environment.

Responsible for executing test cases for the entire project, regression, and load testing, using the SILK test tool.

Tested Clarify Applications using SILK 5.0 test tool against databases SQL 6.5/7, Oracle 8, Sybase 11, DB2 for MFC and ActiveX Clients (COM/DCOM) using Tuxedo (Middleware).

Developed automation scripts for Clear Sales and Clear Call Center modified scripts per the existing test procedures.

Silk Configuration/Testing Tool

I have created various files required for developing automation scripts in SILK.

Configured SILK on various machines (Windows NT/98/95).

I tested Microsoft Outlook (synchronization) and Internet browser integration with Clear Sales.

Regression Testing/Functional Testing

Executed BAT, MAT, functional, regression, and database setup scripts for various builds.

Validates application change requests against the released builds and reported using Clear Quality and defect tracking tools called Cusms database. Tested the applications for memory leaks using the SILK tool.

Manually tested ActiveX client as per the given test procedures.

Internationalization/Localization Testing

Modified SILK scripts and included files to suit the international version.

Internationalization testing of Clear Sales and Clear Call Center of Saturn2I builds against German, French, Spanish and Japanese databases.

Using multiple international operating systems tested in localization.

May '98 to Programmer / QA Team Lead.

Mar ‘00 Datanet Systems Inc., Ann Arbor, MI.

Project Control System

Managing 5 QA Engineers.

Responsible for creating test plans, test cases, testing the entire project, regression, and load testing using SQA Robot and SQA Load test.

Performed functional, stress, and regression testing. Followed Black Box testing methodologies to perform functional testing.

Responsible for implementing 'Project Control System' (PCS) for an engineering consultancy company to keep track of different activities and resource allocation at various branches.

The system tracks activity information at each branch, status, employee information, and machinery information.

Used MS Access 7.0 Forms as a front-end tool and Access Reports for report generation. Extensively used OLE tools to keep track of employee information.

Responsible for creating new reports and maintaining existing accounts and customer support.

Environment: MS Windows for workgroups, MS Access 7.0, Access Reports, SQA Tools

Payroll Processing System

Responsibilities include testing, creating, and executing test cases using the SQA Load test and SQA Robot.

Developed a 'Payroll Processing System' using Visual Basic as the front-end and Oracle as the back-end database, using the Rational Unified Process. Created the Bug Tracking application to use for payroll Tracking

The system allows employees to log in daily hours on a person-by-person basis. Then, based on the employee's status, the system calculates weekly wages and related taxes.

The software also keeps track of the year-to-date salary. In addition, extensive help facilities and user-friendly features make the software one-of-a-kind.

Stress Testing, Performance Testing of System, with Rational Tools, ensured system could support 500 concurrent users.

Ensured that the full integration of the application was tested from the front- to back end, using Rational Tools.

Environment: Oracle 7.0, Visual Basic4.0, Windows 3.1, Windows '95, SQA Tools, Test Cases, Test Plans, C/S Load Testing.

Purchase Order System

Entirely responsible for Quality Assurance, Creation of test plan for the entire project, writing test cases and execution of test cases, C/S Load testing, Regression testing, Web Interface testing, and documentation using SQA Suite.

Windows Development Standards and project-specific standards.

I worked on a relational database called 'Purchase Order System' for a warehouse to store details of the company's purchase orders based on the purchase order number using Oracle 7.0.

Developed the GUI using Forms 4.5, including stored procedures, triggers, and menus. The system also keeps track of invoices, deliveries, customer databases, and payments.

Used Reports 2.5 to generate reports for the above project.

Responsible for customer training and support.

Environment: Oracle RDBMS 7.0, Oracle Developer/2000 tools - Forms 4.5,

Reports 2.5, Windows NT 3.5, WEB Interface testing, Segue, Silk test, Win Runner, Load Runner, Web test, SQA Suite.

Aug '97 to Programmer/QA Analyst

Apr '98 Progressive Data Management Systems. Toledo, OH.

Hospital Management System

Responsibilities include testing, creating, and executing test cases using Win Runner and Load Runner.

Designed, developed, and implemented a Hospital Management System involving Front Office Automation, a Pharmacy Module System, and Medical Services System.

Responsible for planning the milestones and developing prototypes after interfacing with the Hospital Management.

Responsible for developing and testing this system's front office automation module using Oracle 7.0 and Visual Basic 3.0.

Environment: Oracle RDBMS 7.0, Visual Basic 3.0, Windows NT 3.5, SQL,

Mercury Testing Tools.

Patient Medical Billing Tracking System

Responsible for completing project testing using project-specific scripts using the White box and Block box testing.

Designed, developed, tested, and implemented a Patient Medical and Billing Tracking System for Dental Clinics.

The system records patient visits, patient history, doctors' availability, doctors' appointments, etc. In addition, the system consists of patient entry and maintenance screens.

Customized reports were generated periodically. The system was developed using MS Access 2.0 and Excel.

Environment: MS Access 2.0, Excel, Windows 3.1, Segue Software

Education: MBA/BBA in Information Systems

The University of Toledo, OH

References: References will be furnished upon request.

Contact this candidate