Customer Service Representative
Resume:
TOMMY OKUMU
Cell# 204-***-****
Email: *********@*****.***
SUMMARY
Hardworking General Laborer with a dedicated work ethic as an Industrial Butcher, Pipeline Worker & Customer Service Representative. Willing to accept new challenges & accomplish all tasks assigned. Lifts & Carries objects over 50t pounds, reliable & works well in varying conditions.
HIGHLIGHTS & SKILLS
Safety Training- H2S, CSTS, WHMIS, CSO, Fall Protection, Ground Disturbance, Confined Space, First Aid and CPR.
Physically fit- Loading & unloading heavy construction materials for projects.
Hand & power tool knowledge including sledgehammer, gas monitor, downhole roller, pipe, digging bars, & shovels
Understands & practices safety procedures at all times.
Knowledge & understanding of operating procedures.
Works as part of a team to meet shared goals.
Excellent communication skills both verbal & written.
Ability to lift 50t pounds.
Employment Experience
Health Care Aide, 2018-2024
Camfil Insulation, 2024-2025
Various Health Care facilities
Winnipeg, MB
Assisted residents with personal hygiene needs such as washing, bathing, dressing, toileting, shaving, skin care, hair care, mouth care, nail care, grooming, and basic treatments as required.
Distributed meal trays and nourishments. Helped with meal distribution & removal of used dishes and assisting residents with meals as required.
Provided ambulation, restorative care and assistance to residents as required.
Monitored, reported changes in the resident’s physical or mental condition to the unit nurse.
Followed manufactures’ instructions in the operation and use of all equipment and chemicals.
Reported unsafe and hazardous working conditions and any equipment malfunctions to the supervisor.
Knowledgeable of facility procedures for fire and environmental safety
Performed duties in accordance with prescribed sanitation and infection control procedures.
Respected residents’ rights to dignity and privacy and performs duties in a courteous and respectful manner.
Industrial Butcher, 2015-2016
JBS Food Canada, Brooks, AB
Meat Processing and packaging products for distribution
Prepared cuts for further cutting including removing bones and cutting meat into specific cuts.
Equipment & machinery experience
Operated power cutting tools including meat saw, bone saw, knives.
Responsible for wearing Protective Equipment (PPE, i.e. hard hat, safety glasses, steel toe boots, mesh safety equipment, etc.) as provided by the Employer.
Worked in a variety of environments including wet, humid, cold, hot, inside or outside.
Pipeline Worker, 2012-2014
Supreme Oil Field, Estevan, SK
Connected pipe from the oil wells to the guttering Centre.
Dug underground lines using backhoe and grater.
Finished pipeline installations and covered the pipeline with sand and soil.
Worked long, Labouré intensive, or pipeline right-of-way hours.
Cleaning up of construction sites, performing routine maintenance on tools / equipment, loading and unloading equipment
Working with hand tools, moving materials on the construction site, generally assisting other workers in completing their work
Customer Services Representative, 2009-2012
Mac’s Convenience Store, Winnipeg
Provided customer service and processed transactions including debt, & credit
Counted inventory including tobacco and other received products.
Labelled prices on products & stocked shelves
Trained new staff and balanced cash and receipts.
Balanced cash & completed deposits.
Opened & closed store.
Cleaned and sanitized store area
Education
Health Care Aide Diploma, 2018, CDI College
Accounting Program, 2011, Red River College
References – Available upon request
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