Case Manager Mental Health
Resume:
Luz Munoz
Sylmar, CA *****
*****.************@*****.***
Professional Summary
Over 15 plus years of Administrative experience dedicated to provide accuracy and Professionalism to instilled dependability trust, positivity, in any challenging position where attention to detail and focus are delivered for unparalleled administrative support. Authorized to work in the US for any employer
Work Experience
GAIN Services Worker
JVS SoCal-Chatsworth, CA
March 2024 to Present
Contracted through Los Angeles County Dpss GSW Provides comprehensive case management to help participants achieve financial independence and secure full-time employment through various services and support. Case loads of 140 plus cases.
System use : CalSaws a case management system for county employees only Case Manager
Tarzan Treatment Center (CBEST PROGRAM)-Reseda, CA January 2020 to Present
Co-dependent with DPSS Office.
Client Outreach, conduct referral Intakes of clients with mental health and severe physical impairments. Referrals are send from DHS or county facilities to assist clients with SSI Benefits.
Provide Linkage to Housing, PCP, Mental Health, Assist with needed transportation to Medical appointments and any resources.
Assist assigned ICMS Case Load Clients with Care Plans that are Low acuity or High acuity. All clients are facilitated and summited through programs Champ and Clarity, were it allows communication with House Navigators, Case Managers and provide Information on client’s intake Status.
Medical Receptionist
Mend Medical Clinic-Pacoima, CA
January 2017 to December 2019
· Extend a friendly greeting to all patients.
Check-in and Outpatients, Processes Co-Payments ·
Scheduling Patients Using Medical Software Well Sky, ETO · Answering all incoming calls. Performed Clerical and administrative task · Process request for medical records, Practice All HIPPA Confidentiality. · Assist office Manager with back- office Clerical duties · Translate between patient and Physician.
Education
Degree
Victory High School-Chatsworth, CA
January 2007 to December 2007
Skills
• Research
• Medical Receptionist
• Customer service
• Accounts payable
• Bilingual Spanish English Intensive Case Manager
• Documentation review
• Computer skills
• Organized in all areas of Administrative office responsibilities.
• Clerical experience
• Proficient in Microsoft Word, Excel, Power Point, QuickBooks, Outlook and Type 45wpm
• HIPAA
Certifications and Licenses
fire safety certification
cpr certification
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