Salesforce Developer M A

Salesforce Developer M Sohail Najmi

: +1-469-***-**** : ******.*****@*****.*** : Frisco, TX USA : GC Experienced Salesforce Developer with over 7 years of specialized expertise in Salesforce Administration and Development, paired with strong hands-on experience in AWS cloud services. Proficient in Salesforce Sales Cloud, with advanced skills in Apex, Visualforce, and Lightning Web Components (LWC) for custom development. Adept at architecting end-to-end solutions that involve business process automation, security configuration, third-party integrations, and real-time data synchronization using RESTful APIs and middleware. Certified Salesforce Developer, Administrator, and CPQ Specialist with a proven track record of delivering scalable applications and batch/schedulable processes in complex enterprise environments. Experienced in designing serverless architectures using AWS Lambda, API Gateway, and DynamoDB to power high-performance, Salesforce-integrated platforms. Skilled at gathering requirements, leading stakeholder engagement, and translating business needs into secure, innovative solutions. A collaborative and adaptable leader who thrives in Agile environments and consistently drives team success through strategic, user-focused development. Academic Summary:

Bachelor’s in Computer Science

Social:

• LinkedIn : https://www.linkedin.com/in/sohailnajmi/

• Trailblazer : https://www.salesforce.com/trailblazer/msnajmi Tech Stack/ Skills:

• Languages: Apex, Java, JavaScript, TypeScript, NodeJS, jQuery

• Enterprise Applications: Salesforce Sales Cloud, Salesforce CPQ, Force.Com

• Salesforce Administration: User Management, Profiles, Permission Sets, Role Hierarchy, Sharing Rules, OWD, Security Model, Field-Level Security, Page Layouts, Record Types, Validation Rules, Flows, Workflow Rules, Process Builder, Reports, Dashboards, Data Loader, Change Sets, Sandboxes, Release Management, Scratch Orgs.

• Cloud Platforms: Amazon Web Services (EC2, Lambda, S3, RDS, DynamoDB, CloudFormation, IAM, Route 53, VPC, CloudWatch, API Gateway, ECS, Secrets Manager)

• Web (Frontend): Angular, Lightning Experience, Bootstrap, HTML

• Web (Backend): Apex, Node JS, Java

• Authentication & Security: OAuth 2.0, JWT, Single Sign-On (SSO), Firebase, Named Credentials, Multi-Factor Authentication (MFA)

• Version controlling: GIT, TFS

• Project Management: Jira, Bitbucket, Dev.Azure

• Database: MSSQL, MySQL, JDBS, Oracle DB

• Work Environments: Agile Scrum

• IDEs: VS Code, IntelliJ Idea

• Build Tools: Maven, Gradle

Certification:

• Salesforce Certified Administrator

• Salesforce Certified Platform Developer I

• Salesforce Certified CPQ Specialist

• Microsoft Certified: Azure Fundamentals

Work Summary:

Salesforce Developer

GURU GROUP, LLC MARCH 2021 – Present

• Acted as a bridge between business stakeholders and development teams, leading discovery sessions, gathering business and technical requirements, and documenting functional specifications.

• Collaborated with cross-functional teams to translate business goals into Salesforce solutions, ensuring alignment with process improvements and user experience.

• Experienced in business analysis, creating Functional Design Documents (FDD), process flows, and user stories to drive clarity in solution delivery.

• Managed sprint planning, backlog grooming, and issue tracking using Jira, ensuring timely delivery and transparent collaboration.

• Managed Agile Scrum ceremonies, including daily stand-ups, sprint reviews, and retrospectives.

• Managed user setup, permission assignments, and user profiles while ensuring adherence to security best practices across multiple Salesforce environments.

• Resolved functional issues, collaborated with QA and PM teams, and supported multiple cross- team initiatives, ensuring timely delivery and business alignment.

• Provided project/task estimates and guided prioritization of sprint deliverables.

• Customized page layouts, Lightning record pages, compact layouts, and list views for enhanced user experience across Sales Cloud.

• Performed regular data quality checks, implemented duplicate rules and validation rules, and managed data imports/exports via Data Loader and Data Import Wizard.

• Created custom email templates and reports to monitor key business KPIs.

• Led deployment efforts using Change Sets and Salesforce DX, coordinating sandbox refreshes and managed release cycles and version control via GitHub.

• Oversaw environment management, including sandbox setups, user testing coordination, and deployment validation across staging and production.

• Architected and deployed end-to-end Salesforce solutions, leveraging Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.

• Configured and optimized Profiles, Permission Sets, Role Hierarchy, Sharing Rules, and Organization-Wide Defaults (OWD) to ensure proper data access controls.

• Designed and implemented CI/CD pipelines using Salesforce DX, GitHub, Jenkins, and AWS, enhancing development efficiency and quality.

• Integrated Salesforce with third-party systems such as MEWS, StayNTouch, Opera, and Sertifi using REST APIs and JSON for seamless data exchange and automation.

• Developed automation scripts and scheduled jobs using AWS Lambda, and integrated Salesforce data pipelines with AWS S3 and Databricks for analytics and reporting.

• Built monitoring and alerting capabilities between Salesforce and AWS CloudWatch to support proactive issue detection and system reliability.

• Automated complex business workflows using Salesforce Flows, validation rules, and Process Builder, significantly reducing manual effort and errors.

• Built custom dashboards and reports for sales, support, and marketing teams, increasing data visibility and informed decision-making.

• Conducted user feedback sessions and implemented UI/UX enhancements to improve Lightning performance and streamline data input.

• Ran A/B testing-style UI analysis to validate enhancements, resulting in a 15% increase in user feature adoption.

• Delivered Salesforce projects with a focus on usability and adoption and led training and documentation efforts for end-users and internal stakeholders. Projects:

MDEA Services (BGC WOLF CREEK)

• Led the end-to-end Salesforce implementation for a cloud-native registration portal for the Ponoka Youth Centre (affiliated with the Boys and Girls Club), enabling parents to securely enroll their children in after-school programs and provide critical child health and pick-up details.

• Worked as the Lead Salesforce Developer and Implementation Architect, responsible for technical design, stakeholder communication, sprint planning, and final delivery.

• Gathered and documented functional and technical requirements through workshops with stakeholders, translated business needs into scalable Salesforce architecture.

• Implemented custom Program Signup System in Salesforce using Lightning Web Components

(LWC), Apex Triggers, and Flows, reducing registration errors and manual intervention.

• Migrated legacy data into Salesforce using Data Loader, applying transformation logic to ensure data integrity across multiple objects (Contacts, Programs, Registrations, Payments).

• Built custom Apex triggers and schedulable classes to support program-specific payment structures, discount logic, and recurring payment schedules.

• Customized Sales Cloud to manage Leads, Contacts, Opportunities, and parent communication workflows; integrated with email templates and auto-notifications.

• Created and configured profiles, permission sets, sharing settings, and record types to define role-based access and visibility for parents, staff, and admins.

• Designed responsive front-end components in Angular to enhance user experience during registration, supported by real-time feedback and validations.

• Developed real-time alerts and notification Flows for registration updates and payment confirmations.

• Integrated third-party systems using Node.js middleware, ensuring real-time synchronization with payment gateways, attendance systems, and reporting tools.

• Managed UAT testing and stakeholder demos, incorporated feedback, and iterated on UI/UX improvements.

• Conducted end-user training, delivered documentation, and provided post-deployment support.

• Oversaw the user provisioning, sandbox refreshes, deployment using Change Sets and Salesforce DX, and managed ongoing environment maintenance.

• Delivered a robust and secure Salesforce-based platform that significantly improved the program’s enrollment process, staff productivity, and data reliability. Thynk Cloud PMS

• Contributed to the development of a robust middleware platform enabling real-time data synchronization between Salesforce and multiple Property Management Systems (MEWS, StayNTouch, Opera/OHIP), enhancing hotel operations and guest experiences.

• Built real-time Salesforce integrations using Apex triggers and schedulable jobs to sync guest, reservation, and profile data with external PMS platforms.

• Automated and optimized data transformation workflows to streamline middleware processing and improve overall system performance.

• Developed and maintained RESTful APIs to standardize communication between Salesforce and external systems.

• Supported backend development using Java Spring Boot for processing external service interactions and custom business logic.

• Utilized AWS services such as Lambda, API Gateway, and Aurora to power scalable, fault- tolerant components within the middleware architecture.

• Managed asynchronous operations and real-time notifications using Amazon SQS and SNS for reliable event-driven processing.

• Implemented Salesforce security features, including field-level security, OWD settings, and permission sets, to enforce access control and ensure role-based data visibility.

• Led release management efforts, coordinating sandbox testing, deployment reviews, and post- deployment validation for each release cycle.

• Assisted in CI/CD pipeline setup using Azure DevOps and AWS CLI tools to automate deployments and streamline development workflows.

• Collaborated with business analysts and QA teams in an Agile environment to gather requirements, troubleshoot integration issues, and deliver iterative enhancements. Fundraising Portal

• Configured and customized a Salesforce Experience Cloud portal, incorporating Bootstrap and jQuery to create a dynamic user interface.

• Optimized business logic with Apex, validation rules, and Salesforce CLI, delivering enhanced data integrity and analytics.

• Translated business needs into technical components using Apex and Salesforce CLI.

• Developed reports and dashboards for tracking donations and campaign performance. AppExchange Shipping App

• Developed a fully custom shipping solution in Sales Cloud, streamlining label generation and printing.

• Built scalable data models with Master-Detail and Lookup relationships and enforced data integrity through validation rules and page layouts.

• Handled user access, permission sets, and security configuration, aligning with admin best practices.

• Designed dashboards and custom reports to visualize shipping activity and KPIs for business teams.

• Employed CI/CD pipelines using Salesforce DX, GitHub, and Jenkins, ensuring clean deployments and version control.

Tools & Technologies

• Admin Tools: Profiles, Permission Sets, Roles, Sharing Rules, Flows, Process Builder, Validation Rules, Reports & Dashboards, Experience Cloud

• Developer Tools: Apex, Visualforce, LWC, Salesforce APIs, Salesforce DX, CLI, GitHub, Jenkins, VS Code, Unit Testing

Software Engineer

NANOSOFT TECHNOLOGIES JANUARY 2013 – FEBRUARY 2021 Mobile Developer (January 2013 – December 2017)

• Designed and developed iOS applications from concept to deployment, focusing on intuitive UI/UX and performance optimization.

• Collaborated with clients to gather requirements, design user flows, and implement solutions using Objective-C and Swift.

• Built feature-rich, interactive mobile applications leveraging UIKit, CoreData, and CoreImage for smooth and engaging experiences.

• Led debugging, performance optimization, and cross-version compatibility testing, ensuring seamless operation across iOS devices.

Projects:

• WAHA CAPITAL: Developed a corporate finance app with real-time stock updates, news feeds, and investor event tracking.

• FOREVER JEWELLERY: Created an e-commerce app with streamlined order management, dealer login, and order history tracking.

• TAP20: Designed and built a cognitive game app enhancing user focus and reflexes, gaining positive App Store reviews.

• TOON-FACE: Developed a photo-editing app with fun, customizable stickers for social media sharing.

Tools: Xcode, Objective-C, Swift, UIKit, CoreData, REST APIs, Firebase, Git, App Store Connect. Salesforce Developer (January 2018 – February 2021)

• Transitioned into Salesforce development, focusing on Salesforce Sales Cloud, Apex, LWC, and integrations.

• Designed and implemented custom Salesforce solutions, automating key business processes and reducing manual workloads.

• Built Lightning Web Components (LWC) and Apex Triggers, enhancing user interactions and data processing capabilities.

• Integrated Salesforce with external systems using REST and SOAP APIs, improving real-time data synchronization.

• Led Salesforce deployment and customization, optimizing workflows and automating reporting.

• Salesforce Integration for Retail Management: Designed a Salesforce-based order management system, integrating inventory and customer data, improving order tracking and reporting efficiency by 30%.

• Process Automation for Sales Teams: Implemented custom Salesforce automation for lead management, reducing manual data entry and improving efficiency across sales and operations. Tools: Salesforce Sales Cloud, Apex, Lightning Web Components (LWC), Process Builder, Flow, REST APIs, Git.

Senior Quality Assurance Engineer

NETPACE INC. June 2010 – JANUARY 2013

My role as a Senior QA Engineer at Netpace, I led quality assurance initiatives across a variety of enterprise applications in sectors like e-commerce, banking, healthcare, and telecom. I was responsible for designing comprehensive test strategies that covered functional, regression, and user acceptance testing to ensure each release met both functional and performance standards. To improve efficiency, I automated key testing workflows using Selenium, TestNG, and BrowserStack, which significantly expanded test coverage and reduced manual effort. I also handled API testing using tools like Postman and SOAP UI to validate both REST and SOAP integrations across systems. Security was a key focus especially for projects involving sensitive data, so I regularly tested role-based access controls and performed permission audits. I worked closely with developers and stakeholders throughout the lifecycle to identify and resolve bugs early, ensuring smooth and secure releases. Overall, my approach was not just about finding bugs but making sure the end product was stable, secure, and aligned with user expectations.

Tools: Selenium, JIRA, TestRail, Postman, SOAP UI, TestNG, BrowserStack, REST APIs, LoadRunner, JMeter

Senior Quality Assurance Engineer

LAKSON BUSINESS SOLUTIONS JUNE 2008 – JUNE 2010

As a QA Engineer, I led testing efforts across a variety of mobile and web-based applications, ensuring each release met high standards for functionality, performance, and usability. I used tools like Mercury Test Director, JIRA, and Selenium to manage and automate test cases, and conducted thorough functional, smoke, and UAT testing to validate end-to-end functionality. For example, I worked on Dawlance’s CMS, where I performed functional and load testing using Mercury LoadRunner, participated in client meetings to gather requirements, and ensured the system could handle real-world usage at scale.

On Pfizer’s Sales App, I led user acceptance testing, collaborated with clients to refine requirements, and handled cross-platform validation to meet strict delivery standards. I also led testing for the AYO Shopping Cart, where I automated test cases using Selenium and TestNG to validate functionality across web, mobile, and CMS platforms. My goal was always to ensure a seamless user experience.

Additionally, I contributed to ERP and retail-focused applications, such as the Kidney Center’s ERP system and Lakson-Tobacco’s PDA-based sales reporting tool, where I managed test planning, execution, and defect reporting using Mercury Test Director.

I was also involved in CMMI Level III internal audits, working with process engineers to improve testing methodology and documentation. My efforts consistently helped reduce post-release issues by as much as 35% and improved overall software quality and customer satisfaction. Tools: Mercury Test Director, Selenium, JIRA, TestRail, Mercury LoadRunner. Junior Quality Assurance Engineer (Internship)

SYSTEM’S LIMITED FEBURARY - MAY 2008

As a QA Intern on the Loan Repurchase CMS project—developed in VB.Net with SQL Server 2005—I was responsible for ensuring the system complied with internal bank policies governing loan repurchases. I created and executed detailed test cases using Mercury Test Director, performed smoke and functional testing, and helped validate the accuracy of policy enforcement throughout the application. Despite being new to the team, I quickly adapted to the QA environment and earned recognition for identifying critical bugs early in the cycle and maintaining proactive communication with the Team Lead. My attention to detail and commitment to thorough testing contributed directly to the successful rollout of the system.

This project not only gave me hands-on experience with QA tools like Mercury Test Director and MySQL but also helped establish a strong foundation for my long-term career in software quality assurance. Tool: Mercury Test Director, MySQL.

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