Business Development Account Executive

Tom Randazzo

Great River, NY (***) - *** - **** ********@*****.*** www.linkedin.com/in/tommygrandazzo

Professional Summary

Dynamic, results-driven sales professional with 15+ years of experience in business development and strategic market expansion. Demonstrates a keen ability to analyze market trends and customer needs, leading to significant revenue growth and market share expansion. Skilled in coaching and leading high-performing sales teams to achieve and surpass sales objectives. Excels in creating and nurturing long-term client relationships, enhancing customer loyalty, and driving competitive market positioning.

Work Experience

Ferraro Foods of New York East Edgewood, NY.

Account Executive Sales April 2024 – Presently

Identify and pursue new sales opportunities with both independent and chain accounts within the assigned territory. Communicate market insights, customer feedback, and product opportunities to internal stakeholders. Build and maintain strong relationships with clients, ensuring exceptional customer service and timely resolution of issues.

Achieve or exceed sales targets and KPIs set by the sales management team,

Develop and implement tailored sales strategies based on market trends and customer needs.

Conduct regular analysis of customer accounts to identify growth opportunities and optimize product offerings. Create compelling presentations, proposals, and contracts for prospective clients.

Participate in industry events, trade shows, and other marketing activities to promote products and services. Support the execution of company marketing plans and sales promotions.

Mentor and train new sales team members as needed.

Sysco Foods Central Islip LI - Jacksonville, FL.

New Business Developer Nov 2021 – Dec 2023

●Identified and pursued valuable business opportunities in a competitive market by leveraging in-depth market research and strategic prospecting techniques to increase company revenue.

●Negotiated and secured long-term contractual agreements with key clients by utilizing detailed competitive analysis and presenting compelling value propositions, driving profitability.

●Implemented an innovative cold-calling strategy by utilizing a meticulously curated lead generation list and leveraging extensive networking efforts to expand the client base.

●Dramatically improved product-to-client need alignment through comprehensive evaluations of business requirements, resulting in a remarkable increase in customer satisfaction scores.

●Developed customized pitch decks through effective storytelling, presentation, and negotiation skills, tailoring to the unique needs and challenges of diverse clients to improve conversion rates.

●Refined and adapted sales strategies by utilizing deep industry insights and direct customer feedback to contribute to an impressive increase in meeting quarterly sales targets.

●Championed the development of a comprehensive client onboarding process by leading a cross-functional team to significantly improve overall client engagement and satisfaction.

US Foods, Inc Perth Amboy, NJ

New Business Manager Apr 2018 – Mar 2020

●Capitalized on market product demands and customer trends by crafting innovative sales strategies that attracted new customers and retained existing ones to increase profitability.

●Leveraged industry and marketplace trends by introducing cutting-edge approaches and meeting evolving client needs more effectively to align sales efforts with key business objectives.

●Negotiated advantageous price and service terms with customers and vendors by employing advanced negotiation skills and market insight to decrease operational expenses.

●Set a benchmark for excellence through a client-focused approach that emphasized timely responses, personalized solutions, and consistent follow-up to achieve a high client satisfaction metric.

●Built and maintained long-term business relationships with 46 key accounts by deploying strategic relationship management techniques that retained clients and increased account revenue generation.

US Foods, Inc Perth Amboy, NJ

Area Business Development Manager Sept 2013 – Mar 2018

●Exhibited prospecting skills to identify new accounts through targeted engagement of decision-makers and establishing long-term partnerships, resulting in an increase in new client acquisition.

●Optimized business strategies to capture customers by introducing innovative product launches that diversified offerings and met specific market needs, contributing to a growth in the customer base.

●Secured long-term accounts by recommending strategies that enhanced brand effectiveness and highlighted product benefits, leading to an increase in repeat business among key accounts.

●Participated in C-Suite meetings through persuasive sales presentations and strategic negotiations, facilitating the sale of premium food products and securing lucrative contracts.

●Logged outbound activities in Salesforce by generating comprehensive reports and metrics that informed the VP of Sales and Directors about development opportunities, enabling strategic planning.

US Foods Corporate Distribution Rosemont, IL

Northeast Business Development Manager Jun 2010 – Aug 2013 (Promotion}

●Nurtured strategic relationships with key decision-makers within customer organizations, using a consultative sales approach to foster growth and retention, increasing area revenue.

●Researched opportunities for account growth and market expansion through comprehensive market analysis to strategically penetrate new sectors, yielding an increase in market coverage.

●Negotiated and finalized long-term agreements with new clients by employing deep industry knowledge to secure favorable terms, driving value internally and externally.

●Served as the primary relationship manager for premier group purchasing organizations by directly managing field personnel and support office staff, reinforcing service excellence.

●Enhanced understanding of business objectives among field personnel by implementing targeted communication and education strategies to boost customer satisfaction.

Additional Experience

Healthcare Account Manager Sept 2004 – April 2009 US Foodservice Distribution - Swedesboro, NJ.

Skills

Multilingual (English, Spanish, and Italian), Business Development, Sales, Organizational Leadership, Account Management, Customer Service, Strategic Planning, Communication, Client Engagement, Team Building

Technologies

Microsoft Office Suite, NetSuite, CRM, E-Commerce, Salesforce, Navigator Leads Management, Powersell,

Education

Associates of Science in Restaurant and Culinary Management The Culinary Institute of America

Certifications

Name of Certification American Culinary Federation of Chefs- C.E.C Certified Executive Chef 11-10-2005

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