Customer Service Life Skills
Resume:
Charlette Broadus
Philadelphia, PA *****
************@*****.***
To become part of a team where I am able to utilize my skills Authorized to work in the US for any employer
Work Experience
School Crossing Guard
City of Philadelphia, PA-Philadelphia, PA
October 2023 to Present
I report to my assigned school 4 hours a day and I cross the children at arrival and dismissal times Driver
Lyft-Philadelphia, PA
August 2014 to Present
I pick up passengers, and parcels and deliver and to designated destinations Life Skills Coach
King Family Enterprise LLC-Philadelphia County, PA January 2016 to December 2021
Helping those with IDD, laundry, cooking, light house cleaning, shower, helping to reach short term goals, medication administration.
Education
High school diploma in Academic/ Business
John W. Hallahan Girls High - Philadelphia, PA
September 1980 to June 1984
Skills
• Meal Preparation
• Developmental Disabilities Experience
• Home Care
• Residential Cleaning
• Medication Administration
• Laundry
• Individual / Group Counseling
• Typing
• Microsoft Word
• Microsoft Excel
• Clerical experience
• Customer service
• Supervising experience
• Sales
• Cash register
• Cash handling
• Typing
• Driving
Languages
• English - Fluent
Certifications and Licenses
CPR Certification
First Aid Certification
Driver's License
April 2023 to April 2027
Xray
March 1997 to December 2037
Additional Information
Skills & Abilities
Driver/Class C
Department Manager at Walmart
Typing 40WPM
Microsoft Word, Power Point, Excel
Smart System
A to B Tracking System
CPR CERTIFIED
Answer phone
Patient X-ray
Uber/Lyft Driver 06/2014-PRESENT
• Pick up passengers and deliver them to their destinations, help with luggage, groceries, walkers, and Provide excellent customer service
LIFE SKILLS COACH KING ENTERPRISE LLC 01/05/2016-PRESENT
• Assist clients with daily life skills such as managing money, applications, appointments, housing applications, schools and job search, accompany clients on outings, laundry, light housekeeping, meal preparation, medication reminder or administration. HOME HEALTH AIDE LILLIAN'S CARE INC. 07/01/15-01/01/20
• Prepare meals, Wash dishes, Accompany to Doctors appointment, Light housekeeping, Medication reminder, Go on errands, Do laundry, Assist with incontinence issues, Remove trash from residence Home Health Aide Home Instead 09/01/2014-09/01/2017
• Prepare meals for clients Assist with bathing and dressing, Go on errands, Accompany to Dr. appointments, Help with incontinence issues, Light housekeeping, laundry, Drive to appointments, Medication Reminder, Trash removal.
department manager Walmart king of prussia 08/25/2008-10/20/2012
• Supervise Employees, Order merchandise, Sales, Answer and satisfy phones calls, Cashier, Operate Telzon using the Smart system, Stock shelves, Handle recalls,
• Jewelry Coordinator- Set up jewelry cases, send out merchandise for sizing, check all incoming jewelry into system, handle all claims and shipments for jewelry going out of store.
• Baker-Prepare donuts for customers, Answer phones, Takes orders, Prepare breakout for next day use
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