Administrative Support Data Entry

Alexis S. Robinson

336-***-**** Email: **************@*****.***

OBJECTIVE:

Skilled in counseling, administrative support, and team leadership, with strong communication and organizational abilities. Proficient in Microsoft Office, iOS platforms, and data entry, ready to leverage these skills to enhance operational efficiency and support client success. Eager to contribute to a dynamic team in a new challenging role.

SKILLS:

Adept in administrative tasks, data management, and office protocols, with a strong focus on providing high-quality customer service.

Proficient in computer operations with strong navigational skills across Microsoft Office and iOS platforms.

Demonstrates excellent written and verbal communication, along with well-developed analytical skills.

Policy Development & Compliance

Sourcing, interviewing, and hiring qualified candidates

Proven ability to manage multiple priorities effectively in dynamic, fast-paced environments.

EXPERIENCE:

Career Specialist June 2024 – Present

Goodwill

Provide counseling to individuals and groups, helping them address personal, social, and behavioral challenges impacting their education and career prospects.

Utilize case management software systems to track progress of each client's individual journey from assessment through placement into employment or further education and training.

Refers qualified participants to employers and employment services for job placement opportunities.

Deliver guidance and information on services, educational programs, housing options, and career planning through phone and in-person consultations.

Strong telephone communication skills with supervisors, customers, and colleagues.

Administrative Assistant July 2017 - Present

P2H, LLC

Provide administrative support for a veteran-owned non-profit, including scheduling appointments and managing the owner’s calendar.

Coordinate and organized meetings, both in-person and virtually, and maintained filing systems for efficient document management.

Generate regular reports on project progress utilizing spreadsheet software applications.

Set up and manage Zoom and Team virtual meetings to support reliable remote collaboration.

Focus to improve Veterans satisfaction by providing attentive support, resolving concerns promptly, and delivering personalized solutions to meet individual needs.

Substitute Teacher (ESS) October 2022 – May 2024

Mount Tabor High School

Supported classroom instruction in the absence of the regular teacher, adhering to established lesson plans and maintaining consistent classroom routines.

Assisted students in comprehending subject matter and ensured alignment with curriculum objectives.

Reviewed and implemented the regular teacher’s routines, procedures, and lesson plans to promote a smooth learning experience.

Maintained a safe, organized classroom environment, fostering positive student behavior.

Store Manager May 2021 -Closed

Chilly-Philly (Philadelphia Original Water Ice)

Managed daily operations of a family-owned business, providing leadership and oversight for seasonal opening and closing procedures.

Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.

Lead social media marketing efforts, ensuring promotions and updates were effectively communicated across all platforms.

Worked on many events while conducting outbound call project to different companies and individuals to secure events and conduct follow up surveys.

Addressed employee issues, performed corrective actions, and terminated employment when necessary.

Reviewed financial statements, sales reports, and other performance data to measure productivity.

EDUCATION:

Winston-Salem State University (WSSU)

Bachelor of Arts and Sciences in Mass Communication Graduated: May 2022

REFRENCES

Denise Miller

Cell number: 215-***-****

Shana Gary

Cell number: 336-***-****

Katherine Wilson

Cell number: 336-***-****

Significant experience interviewing a diverse range of candidates for salaried-level positions.

Basic analytical skills to make data-driven decisions.

Excellent written and verbal communication and interpersonal skills.

Strong independent time management and multitasking ability, plus excellent organizational skills and attention to detail.

Proven experience in full life cycle recruiting of Exempt and Administrative positions.

Proficiency with Google applications (Gmail, Calendar, Docs, Sheets) preferred.

Contact this candidate