Customer Service Dental Hygienist
Resume:
AYISHA INGRAM-MINCEY
Ansonia, CT 06401
Cell: 646-***-**** Email: *******@*****.***
Professional Summary
Experienced and dedicated Dental Hygienist and Customer Service support. Excellent communication skills. Remarkable patient skills focused on oral hygiene treatment and care as well as preventative management. Very enthusiastic about dental health; delighted in educating patients on dental health and hygiene.
Education
B.S., Dental Hygiene w/ Minor in Psychology
University of Bridgeport, Bridgeport, CT 2017
Skills
Communications Skills
Cultural Diversity
Dental Charting
Oral Cavity Exams
Stain Removal
Protective Sealants
Local Anesthesia Certified
Oral Cancer Screening
Preventative Care
Nutritional Counseling
Scaling & Root Planing
Work History
42 North Dental Stratford, CT
2018-Present
Dental Hygienist
● Removal of plaque and polishing during routine dental care
● Reviewing and elevating patient’s oral health and understanding
● Scaling and root planing
● Local Anesthesia certified
RECEIVABLE SOLUTION, INC, COLUMBIA,SC
2017-2018
Medical Debt Collections/ Insurance
● Kept track of assigned accounts to identify outstanding debts.
● Planned course of action to recover outstanding payments.
● Processed all insurance billings for patients, insurance verification and communicated accurate coverage to patients at time of service.
REGENCY LIMOUSINE, Wilton, CT
2008-2017
Scheduler/Customer Service Representative
● Answered questions, address concerns, and support Regency Limousine.
● Performed a full range of customer service activities such as obtaining information from customers, responding to inquiries or problems, quote auto transportation. DR. LEVINE, Westport, CT
2009-2011
Medical Office
● Welcomed patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
● Obtained revenue by recording and updating financial and insurance information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
● Protected patients' rights by maintaining confidentiality of personal and financial information
SUBURBAN PROPANE, Derby, CT
2005 – 2008
Customer Service Representative/Account Receivable
● Acted as a key point of contact for customers. Answered questions, addressed concerns, and supported Suburban Propane mission of “customer satisfaction.”
● Achieved several “Perfect 10’s” on Customer Experience Evaluation.
● Managed several projects within the department.
● Posted customer payments by recording cash, checks, and credit card transactions
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