Customer Service Team Member

Jerimiah Smith

Shreveport, LA *****

Phone: +1-318-***-****

Email: [*********@*****.***]

Professional Summary

Hardworking and results-oriented team member with hands-on experience in food preparation, warehouse operations, and customer service. Proven ability to maintain high standards of cleanliness, efficiency, and safety in fast-paced environments. Adept at working collaboratively and adapting to new roles with a strong commitment to personal and team success. Currently enhancing skills with forklift certification and training in Jamm Clear procedures.

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Professional Experience

Amazon Fulfillment Associate

Amazon Warehouse, LA February 2025 - Present

* Efficiently pick and pack orders in a high-volume warehouse, maintaining a pick rate of 1200 items per shift.

* Currently undergoing forklift certification training as part of career development.

* Transitioning to a new department with an emphasis on improving operational efficiency and safety protocols.

* Trained in Jamm Clear procedures to enhance inventory management.

Crewmember (Closer)**

Raising Cane's, LA April 2024 - September 2024

Responsible for closing and securing multiple areas of the restaurant, ensuring cleanliness and operational readiness.

Demonstrated strong time management and attention to detail, maintaining a clean and organized kitchen and dining area.

Delivered exceptional customer service, contributing to a positive guest experience during high-volume shifts.

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Education

High School Diploma

Parkway High School, Bossier City, LA Graduated May 2023

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Skills & Certifications

Warehouse & Logistics: 1+ year of picking, packing, and inventory management.

Food Service & Preparation: 1+ year of experience in food prep, kitchen operations, and customer service.

Cleaning & Sanitation: Proficient in maintaining cleanliness and safety standards in high-traffic areas.

Forklift (Training): In-progress certification for enhanced material handling.

Jamm Clear (Training): Experience in warehouse safety and inventory control processes.

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