Program Manager Operations
Resume:
Jerry M. Striplin
Milledgeville, Georgia- USA
*************@**********.***
Operations Manager, Maintenance and Repair, Expert in Customer Care and Service Excellence
Executive Summary
I am a highly skilled and eperienced Building and Facilities Manager with a strong background in overseeing, staff, maintenance and operation of facilities. With excellent organizational skills and technical knowledge, I am adept at ensuring the smooth functioning of all building systems. Please see my 90-Day Plan, developed to successfully enter a new position. https://app.box.com/s/96kqvvyutinw6oliis2wrt1evk4wr6ig
I have a proven track record of effectively managing maintenance and cleaning staff, developing maintenance procedures, and coordinating with external contractors. I am proficient in using Computerized Maintenance Management Systems (CMMS), ensuring optimal building performance while maintaining compliance with safety regulations.
I offer strong leadership, problem-solving, and communication skills, making me an ideal candidate for overseeing your facility's operations. My experience includes leading and supervising maintenance and cleaning staff, developing and implementing maintenance procedures, conducting regular inspections, coordinating with external contractors, overseeing operation and maintenance of HVAC, fire alarm, electrical systems, plumbing, and other building systems, maintaining accurate records of maintenance activities using CMMS, ensuring compliance with safety regulations, and managing budgets for maintenance supplies, equipment, and services.
Proven experience in building management, strong leadership, client relations people skills, knowledge of maintenance practices and procedures, familiarity with low voltage electrical systems proficiency in using CMMS software for maintenance tracking excellent problem-solving skills, knowledge of HVAC, plumbing, electrical systems, and general maintenance, strong organizational skills with attention to detail, ability to prioritize tasks and manage multiple projects, and good communication skills to interact effectively with staff, contractors, and residents.
Prior to opening my business in Milledgeville, Georgia, I worked overseas, advising developing countries in construction and maintenance; I owned and operated a construction and maintenance company in Atlanta, Georgia. I’ve also served as a director of maintenance for retirement homes in Savannah Georgia. I was responsible for planning, scheduling, budgeting, project management, client relationships, and delivery.
In my work overseas, I organized and taught maintenance, compliance and service in over five countries. This work included defining and implementing security procedures and teams. The goal was to train and enable individuals to start their businesses within the construction sector. Most recently, as part of my third tour in Afghanistan, my work included the development of the construction sector in horizontal and vertical buildings. In this work, we designed and built training in vocational training schools throughout the country. We focused on the practical base skills of construction, maintenance, electrical, plumbing, and the management of small companies.
Conclusion
If you are seeking a highly motivated and experienced Building Manager with a passion for facilities management, I am confident in my ability to excel in this role. I am excited about the opportunity to contribute to your team and ensure the efficient operation of your facility. I look forward to discussing how my skills and experience align with your needs. Thank you for considering my application.
Maintenance and Operations
Direct experience includes, performing and providing oversee of installations, repairs, and assembly. Including:
Supplier and Vendor Management
Statement of Work and contracts
Payment and Tracking
Inventory
Bids and contracts
Contractor and Sub-Contractor Management
Grounds maintenance
Building exterior roof, walls and foundation
Safety and Security
Remodeling
Door/Lock hardware repairs and installation (basic)
Installation and mounting of building fixtures (tv’s, signs, etc.)
Plumbing repairs (clogs, drains, valves, faucets, fixtures, etc.)
Electrical- fixture, wiring and lighting,
Electrical testing and repair
Laundry Facility
Safety Eyewash/Shower Inspections and Maintenance
Fire Extinguisher Inspections
Overhead Lighting Bulb installation
Roof inspections
Building Safety Inspections
Kitchen Equipment Inspections
Maintenance of HVAC system & water system filter replacements
Proactively mitigate slip, trip, fall hazards
Effective LOTO (lock out, tag out) compliance
Current Experience
CURRENTLY, I PROVIDE MAINTENANCE AND SERVICE IN MILLEDGEVILLE, GEORGIA.
Professional Complex- 300,000 square feet with multiple tenants including manufacturing, gyms and professional services
Prior Experience as a Private Contracyor
Softude 7/2022– 12/2023
Consultant and Senior Leadership Advisor – New Delhi, India
Consultant and advisor to the CEO and Founder of Softude - Providing strategy, advisory board design and governance, identification of growth constraints and GAP analysis, operational analysis, key-customer and stakeholder engagement, dashboard design and impact drivers, organizational design and change management, communications and marketing plans and implementation.
ASCEND – Saudi Arabia 2/2022– 6/2022
Program Director and Sr. Advisor – Health Sector – Riyadh, Saudi Arabia
Remote to Saudi Arabia as a consultant and advisor to the consulting firm, ASCEND- Providing strategy, program design, and implementation planning for the National Health Command Center.
The Palladium Group – Saudi Arabia 12/2019 – 12/2021
Program Manager – Riyadh, Saudi Arabia
Budget: $30 mil
Team: 25
Recently completed work within Saudi Arabia - Providing leadership, Contracts, Client management, program design, implementation, and management of local staff and contractors. Overall responsibility for ensuring the program is on track and exceeds expectations and client satisfaction.
The Palladium Group- Afghanistan 09/2017 – 11/2019
Senior Program Manager Afghanistan
Budget: $50 mil
Team 15
The leadership of local staff, multiple international consultants and local sub-contractors, creation of the, established hospitals and clinics and responsible for the design and recommendation of the Standards programs for Private Hospitals.
Avatron Development 09/2015 – 01/2017
Consultant – Planning, Workforce and Logistics
Serving as a Program Manager to Avatron Development, for the development of Avatron Smart Park, providing planning and design, contractor identification and assessment, business operations, risk identification, and customs bonded facilities.
Cartus International 08/2014 – 8/2017
Senior Consultant
FHi360.org 05/2014 to 08/2014
Senior Program Manager The USAID Jordan Local Enterprise Support Project for economic growth, serving underserved populations, women and youth within micro and small enterprises (MSEs) sectors -
Bahamas Air 04/2014 to 04/2014
Senior Program Manager
Cartus International 9/2013 to 03/2014
Senior Program Manager Senior Consultant and Project Manager to Cartus International, providing expertise in business operations, program management and team development.
Booz Alan and Government of Qatar 06/2013 to 07/2013
Sr. Advisor
Sr. Consultant and Industry Advisor - Private Sector Development
Cox Communications 09/2012 to 06/2013
Senior Program Leader
Responsible for the overall program to deliver the divestiture, integration and consolidation of multiple television and radio stations.
All Scripts 05/2012 to 08/2012
Senior Business, Operations, and Technology Consultant
Program Manager and Consultant to a provider of global healthcare software and services.
Client - Confidential 01/2012 to 03/2012
Senior Consultant
Assessment, Design and Implementation and project and design.
Client – US Government – Checchi Implementer 05/2011 to 08/2011
Program Leader
Assessment within Afghanistan across construction and 10 key industrial and service sectors.
Client - Cox Media Group Communications 12/2010 to 04/2011
Team Lead
Led the facilities design teams in the tactical planning, design, and implementation of an Atlanta based
PNG Government 11/2009 to 03/2010
Senior Planner
Feasibility Study into the Establishment of Special Economic and Free Trade Zones.
US Government US Agency for International Development 07/2009 to 08/2009
The Republic of Kosovo - Construction Sector 09/2008 to 02/2009
Component and Team Lead
US Government and the Government of Afghanistan 05/2007 to 06/2008
Construction Sectors
YappiKredit Bank 08/2006 to 04/2007
Sr Consultant, Program Manager
US Government and Government of Moldova 07/2006 to 07/2006
Senior Industry Advisor
Skills and Expertise
Construction, Service and Management
Functional: Project Management, Design and Implementation, Work Plan, MS Suite of Office Products
Education
Georgia State University
Over 20 years of practical and relevant experience
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