Scrum Master Business Analyst
Resume:
Shayla Ubinas
Palm Bay, FL 682-***-**** ******.**********@*****.***
Objective
Highly skilled, versatile professional with a proven track record in fostering collaboration, optimizing processes, ensuring safety, and managing security operations. Skills
• Crisis Management Skills
• Attention to detail
• Excellent customer service skills
• Dedicated to supporting organizational growth through proactive security measures and strategic leadership
• Experienced and results-driven professional with a strong background in project management, Agile methodologies, leadership, and security.
• Expertise as a SAFe Scrum Master and Product Owner/Product Manager
• Strong work ethic, high degree of integrity, and adaptability to changing work environments. Experience
Vistra Corp Business Analyst/Scrum Master 2020-2023
• Delivered agile solutions on time
• Improved backlog grooming and prioritization
• Facilitated daily scrums, improved velocity
• Increased stakeholder engagement and alignment
• Reduced cycle time by 30%
Allied Universal GSOC Operator/GSOC Analyst 2017-2020
• Monitored global threats in real-time
• Analyzed incidents for rapid response
• Escalated risks using SOP protocols
• Collaborated with law enforcement agencies
• Improved situational awareness and reporting
APG Security Security Manager 2016-2017
• Supervised officers across multiple sites
• Enforced compliance with safety protocols
• Responded quickly to security incidents
• Trained staff on emergency procedures
• Reduced theft through proactive monitoring
G4S Secure Solutions Custom Protection Officer 2013-2016
• Secured hospitals and pharmacy facilities
• Conducted patrols and monitored access
• Responded promptly to emergency situations
• Enforced safety and compliance regulations
• Delivered professional customer-facing service
Education
University of Phoenix – Master of Science, Information Systems Graduated: 2019
Keiser University – Bachelor of Arts, Criminal Justice Graduated: 2015
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