Data Entry Customer Service

ALMA DENISE BOWENS

**** ******* **** **. ********, GA 30066 · H: 770-***-**** · C: 470-***-****

***********@*****.***

I am seeking to obtain a position where I can utilize my knowledge and skills in office administration to provide quality & efficient service.

EXPERIENCE

JANUARY 1987 – CURRENT DAY

BOWENS CONSTRUCTION COMPANY, BOOK KEEPER/ RECEPTIONIST

●Billing (Accounts Receiving & Payable)

●Daily Attendance, screenings & other duties as assigned

●Book keeping tasks and duties as assigned

●Filing & record keeping (Alpha/Numerical data entry & Ten Key by touch)

MARCH 1997– JULY 1997

THE INSURANCE HOUSE, FILE CLERK/ DATA ENTRY CLERK

●Assessed claims adjusters with file retrieval

●Daily documentation of information into (AS-400)-Electronic Record

●Other clerical duties as assigned

SEPTEMBER 1993 – MAY 1994

OFFICE DEPOT, CUSTOMER SERVICE REPRESENTATIVE

●Reviewed terms of sales, services, and credit contracts with consumers via telephone

●Assisted consumers daily with selections and purchases

●Granted consumers with approval/ denial of credit extensions

●Resolved guest services along with store director

●Assist is store recovery and merchandise placement

SKILLS

●Team Player & Tenacious

●Excellent customer service experience

●Proficient in Microsoft Office

●Very organized and detailed oriented

EDUCATION

SPRAYBERRY HIGHSCHOOL--MARIETTA, GA G.E.D.- COMPELTED 1989

●Reliable & Dedicated

●Hard working & ready to work

●Flexible

●Excellent verbal & communication skills

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