Human Resources Employee Relations
Resume:
RUTH CHIROBE
** ******* ******, ******* **** West, Jburg South Africa
Email: ********@*****.***
DOB: 14/03/1967
Driving license: code 08
Tel No. 073-****-***
Objective
A multi-skilled professional with over 10 year’s comprehensive human resources experience seeks a position in HR.
● Capable of collaborating with management to develop HR strategies.
● Experience in conflict resolution, Labour relations complaint investigations, wage negations
● Proven experience in policy and procedure design and implementation.
● Can provide sound advice to management and employees to ensure compliance with company Policies and procedures, and relevant Labour legislation.
AREAS OF EXPERTISE
● Recruitment and selection
● Employee Relations
● Performance management
● Benefit administration
● Training and development
● Absence and leave management
● HR Program/Project Management
● HR planning and Succession Planning
● Quality management systems
● Payroll Administration
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WORK EXPERIENCE
Name of employer: Self Employed
Position held: English Tutor
Time period: Jan 2022 to date
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Name of employer: Catholic Relief Services
Position held: Human Resources and Administration Practitioner Time period: 15 May 2019 - 30 Nov 2021 (contract expired) Duties:
● Managing all HR and Administrative functions at CRS.
● Managing the recruitment process from beginning to end, this entails developing job descriptions, advertising the positions, short listing, participating in the interview process, drafting offer letters and contracts of employment, orientation and induction of new employees.
● Drafting and reviewing Human resources policies and procedures in line with the relevant legislation and donor regulations and ensure compliance.
● Managing disciplinary and grievance processes to ensure harmonious work relations.
● Accurately managing leave, to ensure leave balances are always up to date. 2
● Ensure payroll inputs are accurate and are submitted in time to payroll to ensure salaries are paid timorously.
● Process employee timesheets, in line with donor requirements and CRS policies and procedures.
● Maintain accurate employee records in line CRS policies and procedures.
● Managing employee medical and provident fund.
● Maintaining an accurate filing system for employee files in line with CRS policies and procedures and donor requirements.
● Representing CRS at CCMA.
● Managing performance, by assisting employees and supervisors to set performance goals, review and monitor performance goals, evaluate performance, set development plans, and ensure good performers are rewarded, and poor performers are guided, counseled and mentored.
● Help ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations.
● Engage with relevant external stakeholders (government officials, landlords, service providers, etc.) on assigned administrative matters and help ensure required authorizations and documents are up-to-date.
● Coordinate the efficient use of CRS assets and rented facilities.
● Procuring goods and services in line with CRS Policies and Procedures and donor requirements.
● Help identify safety issues and ensure a safe and sound work environment.
● Prepare transactional documents in support of general operations and processes (e.g. payment requests, travel authorizations, travel advances, visas, office expenses, etc.).
● Responsible for timely preparation of staff payment in case of separation.
● Serve as Liaison person for medical aid and provident fund; assist employees with claims and attending to queries.
● Enforce compliance of CRS human resources and administrative policies and procedures. _
Name of employer: Tshiamo Chemistry
Position held: Human Resources and Administration Manager Time Period: 01 Jan 2018 - 10 May 2019 (got a better offer) Duties
● Compile workforce plan that determines staffing requirements for the achievement of strategic objectives.
● Oversees the recruitment and selection processes to ensure timeous recruitment and adequate availability of critical skills in line with the approved budget.
● Drive and manage talent management processes to identify and recruit potential candidates and to ensure their continued development, advancement and retention.
● Conduct job analysis, job grading to arrive at relevant remuneration structures.
● Direct and monitor the annual performance management process to ensure a timely review of employee performance that is consistent with the company policies.
● Manage best practices in HR, including the development and alignment of HR policies and procedures with labor legislation.
● Provide coaching, direction and leadership to team members to support problem solving capability.
● Create an engaged and motivated team by ensuring the implementation of training initiatives and the establishment of an environment that fosters, learning and development and employee wellbeing.
● Prepare and participate in recruitment, talent management and succession planning activities to support team and company growth.
● Handle grievances and disciplinary issues and ensure their effective management.
● Identify, manage and resolve potential and actual conflict through effective communication and 3
relationship building.
Name of employer: Advisor Progressive College
Position held: Human Resources and Administration Manager Time period: August 2013- 30 Nov 2013 (got a better offer) Duties:
● Coaching and mentoring employees.
● Assigning duties and supervising employees to accomplish their duties and responsibility.
● Managing employee relations through, Investigating grievances and misconducts, and where applicable resolve the matter, counseling employees, representing the college at CCMA, benefit management, absence and leave management.
● Manage all operations and HR functions of the college, which include student admission, management of examination, recruitment, orientation, induction and training of academic and administrative staff.
● Evaluate employee performance to ensure efficiency in the role.
● Interpreting and advising on Employment and Education legislation to ensure compliance.
● Deliver training and development programmes on a wide range of Employment and Education matters.
● Develop, review and implement HR and administrative policies and procedures in line with relevant legislation.
● Administer performance review programs to ensure effectiveness.
● Drafting and updating job descriptions and contracts of employment and ensuring adherence.
● Administer payroll to ensure that all statutory deductions are done, overtime and termination payment are processed in time.
● Assist with salary reviews.
● Represent the College at the Department of Education (DoE) and other relevant forums.
● Develop and monitor budget; approve expenditures and prepare reports. _
Name of employer: Foundation for Professional Development (NGO) Position held: Technical Advisor - Human Resources Time period: Jan 2011-June 2013 (contract expired) Duties
● Implement the USAID new strategy of technical assistance, as follows,
● Facilitating the absorption of Foundation of Professional Development employees onto the department of health payroll.
● Draft job descriptions and for the absorbed employees, to construct an accurate picture of the duties and skills required for each position.
● Introduced Performance Management for these absorbed employees, and trained them on the performance management system and other relevant policies and procedures.
● Facilitate the development of Employment Equity Plans.
● Facilitate the creation of a work environment suitable for people with disability.
● Facilitate the acquisition of leadership with appropriate skills and qualifications.
● Facilitate the implementation of employee wellness programmes.
● Ensure that the Department of Health has the employees it will need in the future, in the right jobs, with the right skills, in order to meet its goals. (HR Planning)
● Ensure the recruitment and retention of scarce skills within the South African health sector.
● Ensure training and development of employees in the health sector.
● Monitor and evaluate existing human resources processes, and make recommendations in 4
the presence of shortcomings or limitations that can affect the human resources capacity building and retention.
● Conduct exit interview, analyses interview data, advice management of potential problem areas.
Name of employer: DeBeers group (Venetia Mine)
Position held: Training and Development Officer
Time period: Sept 2004 - April 2009 (was retrenched) DUTIES
● Manage and control Venetia Mine ISO 9001- 2008 QMS, to ensure compliance with applicable legislation and standards.
● Conduct accurate internal audits, prepare audit reports and communicate results to management, i.e... conduct HR audits on the following HR processes, training and development, recruitment and selection, record
Management, orientation and induction and legislative compliance. Assist external auditors with quality audits (HR audits) as Per external audit plan.
● Develop and implement policies and procedures on a variety of work issues, e.g.HR.
● Develop, review and implement QMS (HR) policies and procedures in response to change in relevant legislation.
● Addressing deviations from the QMS by implementing corrective action.
● Managing Human capital management (HCM), system application product (SAP) to ensure accuracy of data
● Ensure accurate and timely entry of new hire, change of status, performance records, training records, qualifications and time and attendance on SAP.
● Conduct continuing education training.
● Run ad hoc and standard HR reports to support HR data management.
● Ensure that statutory training requirements are met.
● Administration of skills development functions which included, compiling Workplace Skills Plan, Annual training report, BEEE Reports, administration learner ships,bursary schemes, and study assistance programmes.
● Plan, organize, and direct a wide range of technical and non-technical training course offerings.
● Partner with supervisors to evaluate employee performance, identify skills gaps, and formulate development plans, enforce their implementation.
● Sourcing, evaluating and engaging training vendors in line with MQA, QMS and DeBeers group requirements.
● Liaising with Mine Qualification authority (MQA) on all matters pertaining to skills development, accreditation, and audits.
● Draft service level agreements for service providers and ensure compliance.
● Providing guidance and support on training and development for managers and their teams.
● Compile training plans and ensure implementation.
● Assist with recruitment of bursary students, learner ship students and internships.
● Conduct Induction and orientation of new employees.
● Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them.
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Name of employer: Little seeds Trust (NPO in SA)
Position held: Human Resources and Administration Manager Time period Mar 2002- Aug 2004 (got a better offer) DUTIES
● Coordinate and oversee Administrative and HR activities of the Trust.
● Maintains staff, by recruiting and selecting, orienting and training employees in line with relevant policies and procedures, and legislation.
● Fostering effective employee performance by communicating job expectations, monitoring and evaluating performance, counseling, disciplining employees, and enforcing policies and procedures.
● Develop review Policies and Procedures that govern Administrative and HR functions of the Trust.
● Chairing disciplinary hearings, making determination, issuing appropriate sanction.
● Investigating and resolving employee grievances.
● Compile WPS ATR and submit to ETDP SETA
● Monitoring payment of mandatory grants from ETDP SETA.
● Purchases stationary, training resources, by obtaining requirements; negotiating price, quality, and delivery
● Developing and utilizing filing systems for employees and learners.
● achieve financial objectives by anticipating requirements; submitting information for budget preparation; monitoring costs.
Name of employer: Ministry of Labour and social welfare (Zim) Position held: Principal Labour Relations Officer
Time period : Jan 1994- April 2000 ( relocated to SA) DUTIES
● Resolving disputes through conciliation or arbitration.
● Chairing retrenchment committees approve or disapprove retrenchment applications submitted to the department of Labour by companies...
● Providing Labour advice and guidance to employers and employees from various companies across the country.
● Assist companies in the following:
● Registration of collective bargaining bodies.
● Resolving disputes and grievances.
● Officiating formation of work place forums.
● Affirmative action and equal opportunity programs.
● Prevention of sexual harassment at the workplace.
● Dispute resolution.
● Approving and registering Disciplinary and Grievance, recruitment, training and development policies and procedures submitted by various companies throughout the country.
● Chairing wage and conditions of services negotiations.
● Drafting Labour legislation and regulations.
● Conducting Labour inspections to ensure compliance with relevant Legislation where there is a non-compliance issue compliance order.
● Identifying training needs for employees and source relevant Training programmes and vendors.
● Coordinating the induction of new employees.
● Managing the performance management system.
● Managing the rectification of International Labour Organization conventions, and ensuring the country’s compliance thereof.
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QUALIFICATIONS
Secondary education
INSTITUTION QUALIFICATION
Eveline Girls High School University of Cambridge Ordinary Level-Certificate Eveline Girls High School University of Cambridge Advanced Level -Certificate Tertiary education
INSTITUTION QUALIFICATION
University of Zimbabwe BSc. Honors degree, in Admin University of South Africa Bcom. Human Resources Management in progress Maccauvlei Training Certificate in Skills development facilitator (NQF level.5) Core Training International Certificate- Best practices in training (NQF level.3) South African Bureau of standards Certificate Quality management Systems South Africa auditing association Certificate in internal auditing 1.Francis Zulu
Foundation for Professional Development (NGO)
Cell: 072*******
Area Manager
2.Raymond Mukono
Regional Manager
Advisor Progressive College
Cell: 073-*******
Email: *************@*****.***
Contact this candidate