Los Angeles Health Care

Reem R. Hakim

Torrance, CA 310-***-**** *********@*********.***

Experienced Administrative Specialist with a demonstrated history of working in hospital health care and business industries. EDUCATION

California State University, Long Beach August 2014 - May 2017 Bachelor of Science in Health Care Administration, Dean’s Honor Roll: 2016-2017 GPA 4.0 EXPERIENCE

October 2023-Present

Administrative Assistant III

Ronald Reagan UCLA Medical Center, Los Angeles, CA

• Administratively provide support for 1 clinical physician and 15 members of the research lab

• Responsible for updating the lab website

• Manage supplies and process orders for the lab

• Create itineraries for guest speakers and facilitate the event

• Handling flight, accommodations, and reimbursements for guest speakers and the team

• Coordinate and cater food for the bi-weekly lab meetings

• Create professional flyers to distribute for visiting speakers

• Schedule meetings, manage calendar’s and create zoom links Program Coordinator January 2023-October 2023

Ronald Reagan UCLA Medical Center, Los Angeles, CA

• Coordinate and manage residency and fellowship interviews

• Maintain medical education calendar

• Audit food transactions made by the residents

• Performs overall administrative duties assigned in support of the supervisor and director(s)

• Create, maintain, and update conference schedules

• Responsible for creating contracts and documentation to affiliates for resident rotators

• Design and create surveys on Qualtrics for event planning

• Process reimbursement for faculty and invoices

• MedHub certified

• Arrange the graduation event for the residents and fellows

• Manage and update resident, fellows and attending call schedules

• Complete verifications requested for inactive residents and fellows

• Coordinate the on-boarding of new residents, fellows, and visitors

• Monitor Case log entries for completion and compliance

• Track licenses and certificates

Administrative Officer II December 2017 – January 2023 Ronald Reagan UCLA Medical Center, Los Angeles, CA

• Administratively provide support 6 clinical physicians and 3 fellows in the Department of Radiological Sciences

• Lead logistics and coordination for all fellowship activities (graduation, interview and annual scheduling)

• Direct sectional activities and collaborate with department stakeholders to accomplish operational goals

• Responsible for onboarding process of volunteer candidates and incoming physicians including new-hire paperwork, providing badges, business cards, email accounts, building and computer access, registering them in training courses, and supplying their parking permits

• Assisted with gathering qualified potential participants’ contact information for research study experiments

• Facilitated social meetings, events, and seamlessly assembled presentations

• Event Coordination: coordinate with multiple vendors and executing events

• Maintain records of licenses, certifications & memberships, and process renewals for internal audits.

• Manage multiple calendars using Outlook, Gmail and Q-Genda

• Primary Investigator proxy: responsible for preparation and submission of IRB applications and renewals

• Triage patient calls to scheduling and maintain patient confidentiality when handling a variety of sensitive natured matters on behalf of faculty

• Handle physician’s budgets and spending

• Arrange travel and manage documentation for candidate reimbursement and professional’s expenses

• Maintain office environment, order necessary supplies and equipment for the research lab

• Proficient in programs: Qgenda, Radiology Financial portal, Excel and the aRVU portal

• Responsible for resolving operational problems, procurement and management of all ISS and DGIT devices

• Track changing policies, procedures, operational strategic plans and update necessary stakeholders

• Utilize zoom and take minutes in imperative meetings

• Handled consent forms and sensitive documentations that require attention to detail skills

• Accountable for submission of grant applications and scientific manuscripts, perform literature reviews, PubMed research and provide editorial assistance on professional documents and correspondence

• Proof-read/edit CV’s, appeal letters, peer edit reports, presentations, recommendation letters, ad hoc letters and personal statements

Plant Operations and Medical Records Department Intern September 2016 - May 2017 Del Amo Hospital, Torrance, CA

• Handling front office duties including telephone interactions and scheduling

• Bookkeeping monthly meal budgets, attending meetings with new vendors

• Organize and file medical records of patient’s admittance and discharge

• Implemented a new software with my preceptor to structure our invoices and keep it more effective in a timely manner

• Manage daily facility supplies inventory inspection Shift Leader November 2011 - September 2017

Wood Grill Buffet, Norwalk, CA

• Display tact and diplomacy mannerism towards customers in a fast-paced work environment

• Operational management and direct staff: hostess, cashiers, waiters

• Coordinating the décor for special events

• Conduct daily inventory and stocked restaurant and operational items

• Handling and preparation of food, cashier responsibilities, advertising/marketing, meet customer service standards, train new staff on procedures and business operations/processes Caregiver August 2015 – July 2017

Home throughout South Bay, CA

• Established responsibilities to provide childcare support and execution of the curriculum and activities

• Trusted by families to partake in observing and recording children’s growth, behavior and development Sales Associate January 2011– November 2011

Buzz-In Retail, Carson, CA

• Responsible for facility maintenance and cashier

• Restocked inventory and provided excellent customer service MEDICAL PRACTICE SKILLS & RELATED COURSES

• Bilingual, HIPPA, EPIC, Operations, Flexible, Organization, Strong Communication, Knowledge of Insurance, Detail Oriented, Problem Solving Skills, Positive Mental Attitude, Philanthropist, Grace under Pressure, Commitment and Strategic Planning

• Business 1A/1B, Biology, Medical Terminology

SOFTWARES

• Strong computer skills including proficient in Microsoft Office: Word, Excel, Outlook, PowerPoint, Windows, Mac AWARDS AND CERTIFICATIONS

• Crucial Conversations, Business Writing and Organizational Skills Certificate

• Fundraising: Honor Society Club, El Camino College

• Employee of the Month Award, Wood Grill Buffet

• Volunteer for the Homeless, ICSB

• Volunteer for Radiology Welcome Reception to assist onboarding Resident’s event

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