Irene Prins
Hackensack, NJ ***** • Cell: 631-***-**** ***********@*****.***
Professional Summary Goals
To utilize my experience in customer service management, office management, accounts receivable management and technological literacy in an organization that offers challenges, increased responsibility and the opportunity for growth.
EDUCATION
Queensborough Community College – Bayside, NY
Business Training Institute - Rochelle Park, NJ
Diploma: Medical Billing and Coding
TECHNICAL SKILLS
Revenue Cycle Management, Medical Billing, Payment Posting, Medical Front End Operations, Insurance Claim Processing and Insurance Plan Literacy, HIPPA Literacy, PQRS, Microsoft Word, Microsoft Excel e-MDs, Tier, Evolv, Medisoft, Lytec, ADS, Bilingual in English & Russian.
ACCOMPLISHMENTS
Implemented the Data Media/patient statement protocol Integrated the Patient Account process including collections and statements into a new system.
Set up the practices ICD 10 system to meet all CMS guidelines Coordinated with Lytec to have staff to have ICD-10 training.
Implemented the use of collection module
Created user name and accounts for all EFT and ACH transactions Created online account for Navinet and advised staff in the cardiology billing department on the benefits.
Denial management: Reduction of denials and monitoring of types of denials EMR Implementation Team Member: Successful EMR implementation and achievement of Meaningful Use.
PROFESSIONAL EXPERIENCE
Accounts Receivable Representative October 2018 to Present
Care Plus NJ
Physician Billing on HCFA
UB-04 Billing
HIPAA Certified
Follow up on Insurance claims. Re-submit insurance claims as necessary.
Knowledgeable in timely filing restrictions.
Medicare Appeals
Work with Medicare, Medicaid and private insurance
Research and resolve incorrect payments, EOB rejections, and other issues with outstanding accounts
DCPP Billing and payment posting
Cash Posting
Insurance Verification
Patient Accounts Representative June 2016 to July 2018
Sunspire Health
Recorded information about financial status of clients and status of collection efforts.
Monitored overdue accounts, receive payments and post amounts paid to client accounts.
Located and notified clients of delinquent accounts by mail, e-mail, telephone, etc.
Arranged for debt repayment or established repayment schedules, based on client’s financial situations.
Oversaw external vendor collection efforts, as appropriate.
Prepared statements to credit department if client fails to respond.
Diagnostic Ultrasound Plus Inc August 2015 to June 2016
Office Manager
Billing and coding for multiple ultrasound technicians
Responsible for posting payments daily
Interacted with multiple physicians on a daily basis
Coordinated schedule with technicians and physician's offices
Verified insurances which included checking deductible and coinsurance information.
Created Spreadsheets of Multiple studies and the reading radiologist
Uploaded documents on coreweb (PACS) so all physicians can review their patients records
Bergen Management April 2014 to July 2015
Collections Specialist
Ran monthly A/R reports for both patient and insurance accounts specifically but not limited to Medicare and Medicaid insurance.
Responsible for the collection of Primary care, Psychiatry and Cardiology Departments.
Payment posting for multiple physicians Verification of insurance (both commercial and state)
Assisting patients understand their bills, phone calls etc.
Rheumatology Associates of Long Island November 2005 to October 2013
Assistant Billing Manager
Revenue Cycle Management responsibilities included but not limited to: Insurance verification Patient data registration PQRS Participation for Rheumatology practice of 8 physicians Medical Billing, specializing in Infusion Therapy Billing (Rituxan, Remicade, Orencia, Actemra, Benlysta, Prolia, Reclast, Boniva, Tysabri) Medicare and Medicaid billing Claim scrubbing: Pre and Post Transmission Claims dropping, Reduced claims errors by 40%.
Account Posting: Posting $75,000 average payments per day manually and later even more through auto-posting and auto-posting monitoring while applying patient responsibilities and sending secondary claims.