warehouse leader
Resume:
LANCE EDWARD FOLK
Mableton, GA 30082
*********@*****.***
SUMMARY:
Highly accomplished, results oriented professional with proven success in directing multi-skilled teams to deliver complex projects to a variety of clients and industry verticals. Strong communication skills with all corporate levels. Extensive expertise in operational management, sales & marketing, program development and execution, resource management, people development, process improvement, logistics, distribution, operations, and developing innovative solutions.
Additional capabilities in:
Operations Management Data Analysis Project Management
Lean Six Sigma Process Improvement Program Management
Working Capital Management Distribution & Logistics Change Management
EXPERIENCE:
DHL Supply Chain – General Manager 2/16 – 10/24
Led a team of 12 management and 55+ hourly associates to ensure business requirements and customer SLA are met
Reduced cost per case over 20% while improving productivity in all direct job functions over 14%
Exceeded revenue and gross profit targets every year
Improved safety culture and metrics each year – over 1,025 consecutive days no lost time/no injuries
Reduced employee turnover to under 25%
Led team to develop tools to better understand customer order profile, resource planning and cost-to-serve analysis
Oversaw lean management system implemented throughout warehouse
DSM – Program Manager Operational Excellence 9/11 – 12/15
Lead a large extended delivery continuous improvement program across multiple business divisions in North America.
Reduced COGS over 2%, increased production capability over 12% and reduced order-to-cash cycle 9%.
Develop the program operating strategy; coordinate the preparation of project proposals, business plans, work statements, operating budgets and financial terms/conditions of contracts.
Primary contact for program activities, lead program review sessions with senior divisional leadership to align cost, schedule, and engagement performance.
Led the lean transformation for the specialty fiber division. Developed the overall implementation plan. Trained and coached client resources in lean tools & concepts such as: leader standard work (LSW), 5S, gemba and visual management/factory. Coached the development & installation of the meeting structure to manage the information flow of the manufacturing processes.
Led the development & implementation of a lean management system for the nutritional sciences division. Trained and coached client resources in lean tools & concepts such as: 5S, leader standard work (LSW), 7 wastes, gemba and visual management/factory. Installed the meeting structure to manage the information flow of the manufacturing processes.
Independent Consultant – Operational Excellence Consultant 1/10 – 8/11
Led a lean transformation for a leading, health sciences R&D company.
Led and coached bi-monthly kaizen workshops to: develop the VSM; increased sample analysis throughput over 40%; improved process quality by 4%; level-loaded (hijunka) work through the processing lab.
Trained and coached client resources in lean tools & concepts such as: 5S, leader standard work (LSW), 7 wastes, VSM, gemba and visual management/factory.
Installed a kaizen/continuous improvement program for a leading UK consumer electronics retailer supply chain group.
Improved customer service 18%, reduced delivery lead times 13%, developed a VSM, aligned cycle time to takt time, led and coached monthly kaizen workshops.
Trained and coached client resources in lean tools & concepts such as: 5S, 7 wastes, VSM, one-piece flow, gemba and visual management
Celerant Consulting – Sr. Project Manager 9/02 – 10/09
Led a 9-person team in a cross-functional process improvement project at a leading milk & dairy company.
Increased capacity over 18%, reducing average cost per unit by 11%, reduced working capital by 19%, optimized resource utilization and implemented best practices to ensure sustainability of a continual improvement process.
Improved organizational effectiveness, reduced working capital, improved customer service lead times, increased equipment uptime and reduced maintenance MRO.
Led a multi-project continuous improvement program for a leading material sciences company.
Executed and maintained program management processes in the areas of: program schedule and quality management; communications management; risk / issue management; change management.
Mentored resources in methodology and operational excellence and taught best practices in project planning, management and execution.
Deloitte Consulting – Manager 2/95 – 6/02
Managed supply chain strategy implementation for leading aircraft and aircraft parts manufacturer. Designed and oversaw testing of ERP and MHE interfaces. Helped design standard implementation methodology for WMS application integration. Helped define go-to-market strategy for supply chain strategy for central region office. Lead a four-person team that analyzed and documented current-state processes and designed future-state processes for a leading 3rd party logistics company.
Senior Consultant
Managed five-person team that helped design and document standardized end-state processes to reduce flow-through time and cost for Demand Fulfillment group product. Managed 6-person team that implemented a supply chain execution system covering multiple facilities and integrate with material handling equipment for a leading bed and bath linens manufacturer. Managed development and initial implementation of ASN generating application. Managed Y2K testing for application across multiple platforms including AS/400, UNIX and Windows NT.
Consultant
Lead 3-person team that implemented a WMS for a leading direct to consumer mail order catalog company. Lead testing and training for WMS implementation at leading women’s apparel manufacturer and managed open issues list and brought successful closure to all application specific issues. Lead physical inventory team for 9 clients. Managed open issues to closure and lead training for WMS implementation for leading key and lock manufacturer.
National Republican Senatorial Committee – Opposition Research Analyst 6/93 – 11/94
Researched and compiled data for senatorial campaigns. Created 300+ page research books on opponents for three different senatorial elections.
EDUCATION:
Georgia Institute of Technology – B. Sc. Industrial Engineering June 1993
CERTIFICATIONS:
Lean Practitioner Gold Certification (Society of Manufacturing Engineers) February 2009
Six Sigma Black Belt (American Society of Quality) September 2005
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