Administrative Assistant Team Lead

MARLA SANDERS, Team Lead - Medical Administrative Assistant

AUSTELL, 30168, United States, 404-***-****, *****.*.********@******.*** SUMMARY Detail-oriented Administrative Assistant with over 13 years of experience in the healthcare sector. Skilled in managing office operations, scheduling, and supporting executives. Achieved an 80% reduction in overdue tickets at Kaiser Permanente through proactive management. Proven ability to coordinate complex logistics for meetings and conferences while maintaining inventory and processing detailed reports. Eager to leverage extensive administrative skills to enhance team performance in a Team Lead - Medical Administrative Assistant role.

WORK EXPERIENCE

10/2022 – 04/2025 Administrative Assistant, Emory University — School of Medicine

Atlanta, Ga, USA

Provided comprehensive administrative support for Dr. Madabhushi, managers, and students.

Scheduled meetings and arranged travel logistics efficiently. Processed expense reports with meticulous attention to detail. Oversaw the ordering and maintenance of office supplies, ensuring optimal inventory levels.

Managed calendars and administrative operations with precision. Coordinated logistical arrangements for conferences, meetings, and recruitment events.

Handled procurement of supplies, invoicing for corporate card charges, and reimbursements seamlessly.

Developed detailed itineraries for candidate recruitment. Reviewed correspondence and documentation for employee transactions, ensuring compliance.

Addressed and resolved concerns of students and employees with professionalism.

Set up Zoom/Microsoft Teams meetings for executives, enhancing communication.

11/2021 – 09/2022 Administrative Assistant, Grady Memorial Hospital (Poison Control Center)

Atlanta

Maintained an adequate inventory of Poison Center materials, ensuring availability.

Compiled and completed travel requests, expenditure reports, and reimbursements accurately.

Assisted clinical staff with calendar management and onboarding of new hires.

Processed grant check donations effectively, supporting funding initiatives. 07/2012 – 04/2016 Senior Administrative Assistant, Kaiser Permanente Atlanta, USS Supported senior vice presidents, directors, managers, and IT staff nationally with exceptional organizational skills. Processed and tracked purchase orders, booked travel, and managed expense reports efficiently.

Collaborated with multiple vendors to streamline operations. Participated in key projects, including go-live testing of new IT updates, enhancing system functionality.

Reduced overdue outage tickets by 80% through a targeted corrective action plan, improving service delivery.

04/2016 – 07/2019 Operations Specialist, Kaiser Permanente Atlanta, USA Engineered processes and procedural onboarding frameworks for new hires.

Managed orientation sessions for new hires and internal transfers, facilitating smooth transitions.

Developed a badge access protocol for building and parking access, enhancing security.

Conducted building tours for VIP guests, ensuring a positive experience. Managed a SharePoint spreadsheet for new hires, ensuring compliance with Service Level Agreements.

09/1990 – 03/2005 Senior Administrative Assistant, AT&T Atlanta, USA Processed payroll deductions and managed filing for 401(k), medical, stock options, and garnishments accurately.

Served as a liaison between employees and the company on HR and payroll matters, facilitating effective communication. Recruited qualified candidates to meet evolving job requirements, enhancing team capability.

Conducted comprehensive new employee orientation and onboarding sessions, ensuring integration.

Scheduled and audited vacation time, maintaining accurate employee records.

Processed payroll for 800 employees efficiently, ensuring timely remuneration.

EDUCATION

09/1984 – 05/1990 Grandview Sr High School

Diploma

Grandview, USA

1990 – 1991 Metropolitan Community College

High School Diploma

Lees Summit, USA

SKILLS Meeting Planning Travel Planning

PowerPoint Presentations Process Improvement

Project Coordination Microsoft Office Suite

Personnel Management Oral Communication

Written Communication Customer Service

Administrative Support Cross-functional Collaboration Communication Organizational

Confidentiality Time Management

Leadership Google Drive

Empathy Multi-line Phone Systems

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