Customer Service Shuttle Driver
Resume:
GARY L. STANLEY
CONTACT
Gary Stanley
Jacksonville, Al. 36265
********@*****.***
PROFILE
Mature hard working, willing to go the extra mile. Strong believer in providing the best in customer service in an honest and straight forward manner. I understand the meaning of a solid work ethic as well as the importance of working smarter, not harder. I know the importance of listening to determine a customer’s wants, needs and objections and responding accordingly.
SKILLS
LEADERSHIP
PROJECT MANAGEMENT
ABILITY TO MULTITASK
TECHNICAL WRITING
TECHNICAL NSTRUCTION
CUSTOMER SERVICE
PROBLEM SOLVING
From: 09/2018 – To: 01/2019
Senior Project Specialist, Volkert Engineering
Short term sub-contract to Volkert Engineering in support of Flour contract for Public Assistance planning for FEMA D4339 in San Juan Puerto. Position responsibilities revolved around reviewing previously conducted site surveys, determining type and amount of facility damage, entering construction related data by estimated square footage, replacement material type and related building codes. Intent is to return facilities to as built condition, implemented through the judicial application of applicable FEMA 128 90/10 PA parameters.
From: 01/2016 – TO: 08/2018
Distribution Specialist, Healthy Horizon Publications
Managed all aspects of allocation, distribution, and customer relations for health-related publication in Alabama and Georgia. Identified potential customers to increase advertiser exposure and sales. Collaborated with doctors, dentists, medical specialists, hospitals, and long-term health care facilities.
FROM: 06/2011 – TO: 11/2015
VOLUNTEER OFFICE COORDINATOR, AMERICAN RED CROSS Calhoun/Cleburne Counties chapter – Anniston Al.
Responsible for all aspects of chapter operational actions to include emergency feeding and clothing in disaster situations, maintaining adequate inventories of emergency supplies and material, provided training of staff and NGO personnel in shelter management. Coordination with municipalities and NGOs on designation of community shelter availability. I also deployed as logistics officer, shelter manager and transportation coordinator in three separate declared national emergency flood situations or emergency. Updated and developed existing chapter emergency plans and checklists and certified in various Red Cross courses.
FROM: 10/2010 - TO 04/2011
SHELTER MANAGEMENT PROGRAM DEVELOPER, CITY OF GRESHAM OREGON
Six-month contract with the city of Gresham Oregon to develop the city’s shelter management program to include over-all plan writing, coordinating with state and county Emergency Management Agencies on plan integration, training of municipal and local volunteers in the basics of shelter set-up, operation, and management. Participated as city representative in county five-year flood exercise. Assisted in initial steps of city/county wide emergency response exercise employing HESSEP guidelines.
FROM: 02/2002 TO : 12/2009
IEM PROJECT MANAGER/EMERGENCY RESPONSE DIRECTOR, ANNISTON CHEMICAL WEAPONS DISPOSAL FACILITY – Anniston Al
Hired by Innovative Emergency Management as project manager for 21-million-dollar sub-contract to Westinghouse. Responsible for oversight of project Information Technology, Configuration Management, Documentation Control, engineering and maintenance secretarial support, and all aspects of Emergency Preparedness Response planning and training.
Participated in annual U.S. Army Chemical Accident/ Incident Response Exercise/Evaluation (CAIREA). Served as contractor interface with Anniston Army Depot on all emergency response planning and training.
Developed contractor emergency operations plan (EOP) related Standing Operating Procedures (SOPs), response checklists for chemical agent accidents, natural disasters, and terrorist attack scenario within the demilitarization facility.
Assisted in the integration and acceptance of the Incident Command System into the over-all emergency response program.
Awarded “Best Small Project Management” award first full year on the project.
Awarded “Best Small Project Management” award first full year on the project.
Amassed a total 339,440 no lost time accident man hours over sub-contract span.
Amassed a total 339,440 no lost time accident man hours over sub-contract span.
Completed numerous Westinghouse sponsored courses related to over-all plant operations.
Certified at the awareness, specialist, and technician levels in Hazardous Materials Response through LSU Fire Training School.
Ensured personnel working with me attended/completed technical training courses for their specialties whenever possible.
FROM 03/2000 – TO: 02/2002
EMERGENCY RESPONSE MANAGER, PINE BLUFF CHEMICAL WEAPONS DISPOSAL FACILITY – Pine Bluff AR
Responsible for development of entire emergency response actions, directives, plans, SOOPs and checklists associated with starting an ER program from the ground up. Introduced the Management Advisory Team (MAT) concept to senior project management ensuring they engaged in all aspects of emergency planning; thus, ensuring full buy-in on all program aspects. Identified need for specialized response team assignment and training.
Worked with civilian, municipal, and county officials on the understanding and planning for emergency response actions should there ever be an accidental release of contamination from the chemical weapons disposal operations.
Participated in annual U.S. Army Chemical Accident/ Incident Response Exercise/Evaluation (CAIREA). Served as contractor interface with Pine Bluff Arsenal on all emergency response planning and training.
FROM: 12/1990 – TO: 02/2000
QUALITY CONTROL INSPECTOR/DISASTER PREPAREEDNESS OFFICER, RAYTHEON ENGINEERS AND CONSTRUCTORS/DEFENSE SPECIAL WEAPONS AGENCY (DSWA) – Johnston Atoll
Performed QC related duties for Raytheon at the Johnston Atoll Chemical Weapons Demilitarization Facility (JACADS) ensuring compliance with numerous Army regulations, directives, and checklists in the mechanical and operational facets of the nation’s first chemical weapons incinerator. Verified compliance with all applicable MIL-Q requirements in the acquisition of personal protective equipment (PPE).
As an Air Force Reserve Officer attached to the Pacific Air Command I served as the DSWA disaster preparedness officer while on island. Plans I developed were responsible for the successful evacuation of a 1400 person combined joint forces unit and civilian contractor operation during two successive hurricanes.
FROM: 04/ 1978 – TO: 04/2000
DISASTER PREPAREDNESS OFFICER/CHIEF DISASTER PREPAREDNESS OFFICER/STAFF DISASTER PREPAREDNESS OFFICER, US AIR FORCE BASES STATESIDE AND OVERSEAS.
Responsible training personnel identified for specialized responsibilities to all aspects of nuclear, chemical, and biological threats. Developed shelter management lesson plans and checklists and assisted in general disaster preparedness training for civilian and military personnel at Malmstrom AFB, Montana.
Assigned Base Disaster Preparedness Officer at England AFB La. Responsible for oversight of base wide disaster preparedness training, as well as certifying deploy ability of personnel IAW Tactical Air Force MAJCOM directives. Developed base emergency operations plans (EOPs), SOPs and checklists. Participated in temporary duty deployments to Turkey.
Assigned as Detachment Disaster Preparedness Officer, Suwan Air Base Republic of Korea. New installation resulting in development of all access of the disaster preparedness program as well as being responsible for joint US/ROK chemical warfare defense training.
Participated in joint exercises with PACAF and ROK forces.
Highlights of assignments included:
Assigned as Wing Airbase Survivability Officer (base disaster preparedness officer, Bergstrom AFB, Tx. Responsible for NBC warfare training, maintaining emergency operations plans, identifying required specialized teams, and interfacing with civilian and other military organizations during aircraft accident.
Assigned active-duty advisor 10 Air Force Reserve HQ. Worked with individual reservists assigned to duty at the headquarters. Traveled two hundred plus days a year performing staff assistance visits to all reserve units assigned to Numbered Air Force Region. Augmented Inspector General Inspections to selected Air Force National Guard Units.
Recognized as Numbered Air Force expert on Tactical Air Force Chemical Warfare Regulation. Selected by 10th AFR Commander to brief all reserve unit commanders on regulation interpretation.
Assigned temporary chief Engineering, Services and Disaster Preparedness, Head Quarters Turkish
Logistics Group (TUSLOG) Ankara, Turkey. Responsible for oversight of all Civil Engineering and Services in the southern European theater until relieved by assigned Engineering Officer. Assumed responsibility for oversight of all disaster preparedness units with-in Turkey to include three detachments on Turkish special weapons sites.
Responsibilities included review and approval of all base and site emergency plans, review, and coordination of NBC training at all sites to include joint training. Interfacing with Turkish base commanders on NBC defense questions and performance of annual site assistance visits and inspections.
Carrer Highlights:
PACIFIC AIR COMMAND I SERVED AS THE DSWA DISASTER PREPAREDNESS OFFICER WHILE ON JOHNSTON ISLAND. PLANS I DEVELOPED WERE RESPONSIBLE FOR THE SUCCESSFUL EVACUATION OF A 1400 PERSON A COMBINED JOINT FORCES UNIT AND CIVILIAN CONTRACTOR OPERATION DURING TWO SUCCESSIVE HURRICANES.
EDUCATION
U A B 1975 -1978
Birmingham, Al
BA History, GPA 2.85
MILITARY SERVICE
U.S.A.F 1978 - 2000
ASSINGMENTS:
Malmstrom AFB, Mt.
England AFB, La
Swuan AB, ROK
Bergstrom AFB, Tx,
TUSLOG HQ, Ankara, TU
HQ PACAF, Johnston Atoll and Elmondorf AFB, AK.
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