Learning Experience Strategist - Instructional Designer

Instructional Media Designer & eLearning Video Developer Shift4 Jan 2022 - May 2024

Delivered enterprise-wide training programs for employees across 10 departments, including new employee orientations, live virtual webinars, and eLearning. Designed interactive digital training assets (videos, modules, job aids) using storyboarding, Adobe tools, and Articulate 360.

Partnered with Sales, Product, and Customer Success teams to ensure content alignment with evolving business priorities.

Facilitated internal enablement sessions and onboarding for system rollouts and new tools, improving adoption and engagement.

Partnered with department heads to write and deliver custom training based on workflow gaps. JAIMIE SCHMITZ

Instructional Designer Education Strategist Learning Media Producer *************@*****.*** 402-***-****

Learning Resource Designer/Owner Sturdy30 Designs Dec 2023 - Present Built learning programs from scratch for small business teams and community organizations, including onboarding, process training, and compliance refreshers.

Created eLearning modules, workbooks, and facilitator guides using Articulate 360, Canva, and Google Suite. Created curriculum frameworks, instructor-led materials, and eLearning modules tailored to client-specific goals. Managed end-to-end training projects, from discovery and stakeholder alignment through content development and implementation.

RECENT ROLES

Bachelor of Arts in Communication Aug 2011- May 2016 Focus in media studies and journalism.

EDUCATION

Learning Media Producer Bellevue University April 2017 - Nov 2022 Produced instructional content in video, graphic, and interactive formats to support online and hybrid course delivery. Provided instructional consultation on course structure, accessibility, and learner experience, ensuring quality learning outcomes.

Collaborated with subject matter experts to design interactive media and learning assessments for a wide range of disciplines.

Co-led train-the-facilitator sessions for new instructors transitioning to online teaching platforms. Created internal documentation and promotional materials to increase faculty engagement with the Learning Media Group’s services.

2020-2022

Lead Curriculum Chair New Leaders Council - Omaha Designed and facilitated monthly learning experiences for cohorts of rising leaders across industries. Coordinated logistics and communication with national and local presenters. Developed and delivered content on communication, strategic leadership, and inclusive organizing, incorporating adult learning principles.

LEADERSHIP & VOLUNTEER EXPERIENCE

Experienced in leading training initiatives from the ground up—including onboarding, management development, and employee soft-skills training—across academic, corporate, and healthcare-adjacent sectors. Skilled in live and virtual facilitation, eLearning design, stakeholder alignment, and program evaluation. Passionate about creating inclusive learning experiences and empowering all levels of leadership, from frontline managers to executives.