Customer Service Data Entry

CM

CHRISTOPHER MORALES

*************@*****.*** 714-***-**** Santa Ana, CA 92703

Organized office clerk with a background in managing administrative tasks, such as handling correspondence, filing records, and scheduling appointments. Known for demonstrating strong communication skills, multitasking abilities and problem-solving capabilities. With several years of experience, I brought significant improvements to office efficiency and workflow management in previous roles.

Bilingual (English, Spanish)

Records Management and Filing Systems

Advanced MS office suite

Office supply management

Bookkeeping

Workflow optimization

Communication and interpersonal skills

CPR and First Aid

Data Entry

HIPAA compliance

Office management

Team collaboration

Clarvida Santa Ana, CA

Government Office Clerk

08/2022 - Current

Maintain and ensure HIPAA, ethical standards, and professional boundaries with all staff and clients.

Maintain, update, and create charts and files that utilize a standardized format to ensure more efficient workflows and consistent presentation. Support case management functions by obtaining background information and records on clients. Educate clients on the completion of applications and other forms.

Provide community resource linkages for clients and staff. Customer Service: Providing information and assistance to the public, answering phone calls, and directing inquiries.

Maintains professional relationships with relevant agencies and service providers.

Provide childcare for clients as needed, including building an environment that fosters a sense of safety and security in children. Vylla Title

Order Entry Specialist

04/2019 - 07/2022

Document processing: typing, formatting, and editing documents, as well as preparing various types of forms and reports.

First-line communication with vendors via phone and email. Develops and maintains varied tracking reports, contracts, and/or agreements.

Records Management: Filing, organizing, and maintaining various types of records, including correspondence, reports, and other official documents. Data Entry: Collecting, entering, and verifying data into databases or other systems.

WFG Title

Office Clerk

Ensure proper handling of sensitive legal records, living documents, and priority contracts.

Personal Summary

Skills & Talents

Experience

10/2014 - 10/2018 Prepare legal document abstracts. Digitizing documents for archiving.

Prepare closing documents.

Utilize MS Excel to create spreadsheets while ensuring data integrity. Produce various weekly and monthly reports.

Mail and message handling: sorting, distributing, and managing incoming and outgoing and messages.

Santa Ana College Santa Ana, CA

Associate of Arts in Computer Science

08/1993

Santa Ana High School Santa Ana, CA

High School Diploma

06/1986

Education and Training

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