Data entry, Customer Service, HR Support, Reception, Administrative

Lenora Bailey

***@******.*** 972-***-**** Smyrna, GA

Professional Summary

Detail-oriented Administrative and Human Resources Professional with extensive experience in data entry, customer service, and office support. Skilled in coordinating administrative operations, onboarding, employee relations, and managing HR systems. Known for adaptability, organizational skills, and strong verbal/written communication.

Skills & Competencies

Administrative: Scheduling, Filing, Office Management, Inventory, Purchasing

Human Resources: Onboarding, Interviewing, Recruitment, Employee Relations, Benefits & Compensation

Technology: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), ADP, Salesforce, CRM Software, HRIS, Data Entry (Alphanumeric)

Customer Support: Front Desk Reception, Call Handling, Client Relations

Soft Skills: Communication, Organization, Adaptability, Confidentiality

Professional Experience

PDI Technologies – Remote

Sales Assistant (Contract) Apr 2025 – Jun 2025

Supported Sales Team through data entry, processing reports using CRM tools (ADP, Concur, Salesforce)

Handled buying processes, customer inquiries, and maintained digital records

SCI – Tucker, GA

Executive Administrative Assistant Feb 2020 – Apr 2025

Supervised and trained clerical staff; coordinated meetings, travel, and event planning

Maintained databases, ordered supplies, handled reception duties, and drafted correspondence

Operated office equipment and managed internal communications

ADP – Alpharetta, GA

Account Agent Nov 2019 – Feb 2020

Delivered tailored payroll solutions to clients and collaborated with internal service teams

Maintained both digital and physical filing systems for client accounts

Robert Half International – Dallas, TX

Administrative Contractor Feb 2011 – Nov 2019

Performed receptionist, HR, and scheduling duties across various client companies

Specialized in onboarding, data entry, and general office support

Kellogg Company – Atlanta, GA

Territory Sales Representative Dec 2008 – Feb 2011

Managed product displays and stock levels; engaged customers to boost product awareness

Provided product demonstrations and assisted in sales transactions

UPS – Alpharetta, GA

HR Coordinator Jan 2006 – Dec 2008

Managed orientation sessions, training, and employee files

Resolved employee issues and maintained HR compliance documentation

Education

Mt. Vernon High School – Graduate

Texas Woman’s University – 2.5 years (Fashion Merchandising/Marketing)

Cedar Valley College – 2 years coursework

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