Los Angeles Customer Service

BRITTANY VENEZIA

Los Angeles, CA *****

714-***-**** - ****************@*****.***

PROFESSIONAL SUMMARY

Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset. SKILLS

• Development of sales strategies • Attentive communication

• Effective objection resolution • Brand storytelling

• Lead engagement methods • Adaptive selling techniques

• Customer retention

WORK HISTORY

11/2022 to 01/2025 Watch Salesperson

Rolex, Geary's – Beverly Hills

Welcoming clients to the boutique by inquiring how I may be of assistance during this visit

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Built trust by showing genuine interest in the client asking follow up questions, while familiarizing them with our brand / services, as pertaining to their needs

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• Consistently achieved and exceeded company-defined sales goal of $2M/year Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs

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• Make note of any milestones or occasions being celebrated Served customers with knowledgeable, friendly support at every stage of shopping and purchasing

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Monitored service after sale and implemented quick and effective problem resolutions

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10/2021 to 11/2022 Jewelry/ Watch Salesperson

Westime – Century City

Drive sales through extensive product knowledge across many watch and jewelry brands

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Earned and maintained positive client relationships using strong communication, including consistent follow ups and attention to detail

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• Strong ability to create solutions for clients' needs

• Excellent customer service, communication, interpersonal skills 09/2020 to 11/2021 Jewelry Salesperson

David Yurman – South Coast Plaza

Acquisition and delivery of custom jewelry orders, new client outreach and relationship development, inventory tracking spreadsheets

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Oversaw and monitored back-office operations while balancing personal client correspondence

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Developed loyal customer base through attentive care, ensuring repeat business and word-of-mouth referrals

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Exceeded sales goals of $17K/ month while balancing sales training and product education

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EDUCATION

01/2019 Associate of Arts and Sciences: AAS

Orange Coast College - Costa Mesa, CA

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