Data Engineer Business Intelligence

Gwendolyn Phillips de Ashborough, eMPA, MS.c,DBA

Data Engineer and Aerospace Business Analyst Brussels 1000 *******************@*****.*** 01-571*******

• Well-rounded technical communications and implementations specialist. Gifted in the art of Business Intelligence Analytics, international Diplomatic affairs & etiquette, technical communications and conveyance, marketing and design in both business and technical settings .

Willing to relocate: Anywhere

Work Experience

AWS DevOps Engineer

Uber Technologies-Remote

March 2015 to Present

•Designing, implementing, and maintaining AWS infrastructure

This includes setting up and managing tools and processes for continuous integration, delivery, and deployment of software. Trouble shooting inconsistencies multiple application domains and platforms This includes using system troubleshooting and problem-solving techniques.

•Implementing application solutions both in the cloud

This includes participating in technical research and development to enable continuing innovation within the DevOps space.

•Working closely with developers, testers, and system administrators

This includes ensuring the entire software development life cycle is smooth, efficient, and error-free.

Big Data Engineer

Cedar Sanai Hospital-Los Angeles, CA

January 2009 to December 2012

· Big Data was used to identify individual and community trends, develop better treatment plans, and predict at-risk patients.

· Maintained Plans of care across agencies for patient Profiles & Data

· Tracked Patient progress across the care continuum

· Utilized Business Intelligence tools to access and act on critical data in

Cancer Research, Disease Detection, Population Health, and Pharmaceutical Research and Development Health Care Administration

Public Relations & Marketing Administration

Cedar Sanai Hospital

Los Angeles, California

VIP Guest Relations Manager

Le Meridian-Sliema

January 2005 to December 2009

· Greeting clients. Greeting guests as they arrive makes a great first impression and helps them feel more at home.

· Coordinating check-ins and check-outs. Guest relations managers help the front desk operate smoothly to ensure timely check-ins and check-outs. They also coordinate luggage collection and storage and oversee front desk financial transactions.

· Informing guests about hotel amenities: This includes a pool, spa, and other amenities like breakfast and dining options.

· Recommending off-site amenities. These amenities may include tourist areas and dining and shopping establishments.

· Overseeing employees: This includes front desk, receptionists, and concierges.

· Room preparation. Guest relations managers ensure rooms are ready for guests before their arrival and check-in.

· Handling complaints: Things don’t always run smoothly, so it’s a guest relations manager’s job to handle and resolve complaints and then follow up to make sure everything’s back on track.

· Taking care of guests with special needs. This includes disabled guests, the elderly, children, and VIPs.

· Communication. Guest relations managers are responsible for maintaining open lines of communication between staff and guests.

· Management. This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff. This also involves assessing employee performance.

· Fielding feedback. This includes reviewing guest feedback, whether at the hotel or online, and implementing methods for improvement.

HR & Admin Manager

Cedar Sanai Hospital-Houston, TX

1996 to 2000

· Utilization of Big data Analytics skills to aid in the growth and expansion of the company marketplace.

· Teamwork alongside software designers and other members to create comprehensive databases that require mass use.

· Make assessments of current data infrastructure to bring about more effective database updates.

Education

Master of Science in Aerospace Business Intelligence Analytics

Embry-Riddle University of Aerospace - Daytona Beach, FL

2023 to Present

Doctorate in Business Administration-Engineering Technologies

Alliant International University - San Diego, CA 2019 to 2023

Executive Masters in Public Administration / International Affairs Governance

Texas Southern University (BJML) - Houston, TX

January 2017 to December 2019

Skills

•CI/CD

•Jenkins

•AWS

•Git

•Linux

•DevOps

•Agile

•MySQL

•Scrum

•Docker

•Microsoft SQL Server

•Jira

•Ansible

•Microsoft Excel

•Microsoft Word

•English

•Construction

•ProCore

•Project management

•Negotiation

•CRM software

•Business development

•Microsoft Office

•Communication skills

•Marketing

•Profit & loss

•Google Suite

•Sales

•Management

•Computer skills

Links

https://www.linkedin.com/in/gwendolyn-phillips-de-ashborough-empa-ph-d191a3412

Certifications and Licenses

GIAC Certification

Certified Scrum Master

Substitute Teaching Certification May 2015 to Present

Food Handler Certification

January 2024 to January 2026

Bartender and Food Service

Driver's License

Professional In Human Resources

April 2022 to Present

Teaching Certification

CPR Certification

Child Development Associate Certification

TESOL Certification

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