Medical Assistant Center

ERICA YOUNG

**** ****** **. ***** ****, Indiana *6613

574-***-****

************@***********.***

PROFESSIONAL SUMMARY

Medical Assistant with an Associate of Applied Science Degree in Medical Assisting and going on 2 years of hands-on clinical and administrative experience. Proficient in electronic health records (EHR), patient intake, vital signs, phlebotomy, and insurance verification. Adept at supporting physicians in examinations, maintaining compliance with HIPAA regulations, and delivering compassionate, patient-centered care. Seeking to contribute clinical skills and organizational expertise in a fast-paced healthcare environment.

CERTIFICATIONS

Medical Assistant (MA) – 2024 (Ross Medical Center)

CPR/BLS Certified – American Heart Association, 2024 (Ross Medical Center)

EDUCATION

Associate of Applied Science – Medical Assisting

Ross Medical Center, Graduation Year 2025

• Coursework included Medical Terminology, Anatomy & Physiology, Clinical Procedures, Medical Office Management, and Pharmacology

TECHNICAL SKILLS

Electronic Health Records (EHR) / EMR systems (e.g., Epic, Cerner)

Microsoft Office Suite Medical Scheduling Software HIPAA Compliance

Medical Coding & Billing ICD-10 CPT

Phlebotomy Injections Patient Intake Vital Signs Sterilization

CLINICAL EXPERIENCE

Medical Assistant

• Conduct patient intake, record medical history, and measure vital signs (BP, temperature, pulse, respiration)

• Assist with diagnostic testing, specimen collection, and phlebotomy

• Prepare examination rooms, sterilize equipment, and support providers during procedures

• Maintain accurate patient records using [EHR system], ensuring confidentiality and compliance

Externship – Medical Assistant

Healthlinc Centennial Dr.Kozak’s office, South Bend, Indiana – 05/2024 to 07/2024

• Performed clinical duties including administering taking patient histories, and assisting with minor surgeries

• Managed back office tasks; prior authorizations for procedures, chart preparation, IM injections

• Provided patient education on medication usage, post-procedure care, and wellness topics

KEY STRENGTHS & ACHIEVEMENTS

Proven ability to build rapport with patients, contributing to high patient satisfaction scores

Recognized for accuracy in charting and documentation

Successfully reduced patient wait times by streamlining intake and triage procedures

Professional Affirmations

I thrive on the best patient care and take pride in all I do in healthcare and homecare settings. I remain professional and uplifting and make it my day to make a patient’s day. I am empathetic to patients’ needs and healthcare.

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