Account Payable Claims Specialist

LATONYA WRIGHT

Mililani, USA ***** 808-***-**** *****************@*****.***

Professional Summary

Accounting, Security, Transportation, Warehousing, Inventory material, and equipment, ordering supplies, stocking, operating forklift and packing, shipping methods with storage requirement for supply items and document and bill of lading, Accounting, Account Payable and investigating, inspection report, and action for material receipt against contract and purchase orders. Take payments and process payment paperwork. Manages inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues, and available resources. Investigate claims and reconvert monies due to the government liability from carrier or contractors. Scheduling appointments and moves with movers and contractors vendors and Compiling, verifying accuracy and sorting information to prepare source data for database entry. The claims specialist works within a claims team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. Posts revenues by verifying and entering transactions forms and local deposits.

Skills

•Claims processing

•Account Payable

•Organizational skills

•Liability and coverage

•Data verification

•Verbal communication

Work History

•

•

•

•

•

•

Scheduling appointments and moves

Attention to detail

Excellent communication

Investigative skills

Microsoft Office Suite Claims processing

V. Caregiver

Private Individual

Pearl City, HI

•Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

•Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

•Assisted clients with activities of daily living, promoting independence and quality of life.

•Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

•Built strong relationships with clients to deliver emotional support and companionship.

Engaged patients in meaningful conversation, socialization. Ran errands, completed weekly grocery shopping.

V. Kelvin Technology Jul 2022 - May 2025

KB Technology Sacramento, CA

•Self-motivated, with a strong sense of personal responsibility.

•Excellent communication skills, both verbal and written.

•Skilled at working independently and collaboratively in a team environment.

•Proven ability to learn quickly and adapt to new situations.

•Worked effectively in fast-paced environments.

•Worked well in a team setting, providing support and guidance.

•Managed time efficiently in order to complete all tasks within deadlines.

•Passionate about learning and committed to continual improvement.

•Assisted with day-to-day operations, working efficiently and productively with all team members.

•Paid attention to detail while completing assignments.

•Learned and adapted quickly to new technology and software applications.

•Adaptable and proficient in learning new concepts quickly and efficiently.

•Worked flexible hours across night, weekend, and holiday shifts.

V Dec 2023 - Jan 2024

BL Breggs and Associates El Dorado, AR

Office Clerical & Administrative. Attention to details and accuracy in all tasks, Strong communication. Experience in documentation, filing, copying, and scanning tasks. Familiarity with both inbound and outbound calls. Process incoming and outgoing mail efficiently. Proficiency in the use of basic office equipment. Demonstrated basic office skills. providing top-notch customer service, and maintaining careful record keeping in a bustling office environment, ensures general tidiness of public areas with the office Take incoming calls, general questions and answers, provide information and resolution for customers, insurance agency, Management outgoing calls for callback management and miscellaneous calls as assigned

Lead Transportation Loss & Damage Claims Examiner Apr 1998 - Jan 2001

Department of the Navy Pearl Harbor, HI

•Determines responsibility for and the extent of damage and/or loss sustained, on basis of inspection reports, investigate shipping documents, inventory record, photograph correspondence sent or received by the claimant.

•Received cash and checks receipts, maintained ledge book and computer record of deposit.

•Manage accounts receivable aging report.

•Initiate contracts and make collection calls to contractors or carriers in order to reduce aged receivable.

•Provides guidance, instruction, and assistance to the claimant on all claims, proceed to adjudicate, and adjusts claims to allow marked value by application of the Judge Advocate General depreciation tables issues pursuant to personnel claims regulation.

•The ability to investigate and resolve liability coverage issues evaluates and negotiates claims.

•Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.

Manages processes and resolves claims assigned, evaluates liability, and settles claims within

prescribed limits.

•Responsibilities include administrative and operational support, review of invoices and processing of invoices, assistant with procurement, inventory, and assists with monthly reports.

•Basic computer skills for inputting data in the inventory system.

•Transfer data from paper form into documents and updates in computer files or database system using keyboards, data recorders or optical scanners.

•Type in data provided directly from customers and vendors.

•Create spreadsheets with large numbers of figures without mistakes.

•Verify data by comparing it to source documents and updates existing data.

•Confirms or denies claims and advises policies and claimants as to the proper course of action.

•Identifies and recommends referral of potentially fraudulent claims to the JAG.

•I analyzed the liability of each carrier that is involved in the movement of damage and lost on personal property and privately owned vehicles.

•Negotiate and recommend adjudicating values for payment of claims provide assistance as necessary, on the compiling, securing, and assembling of required documents for filing claims responsive and courteous in dealing with customers and answer the question and ensure customer satisfaction performing customer service activities as required.

•Gather and resolve customer inquiries and information in a timely fashion a proficiency in the use of all government information systems and applications available to service the customers.

•Interact with local vendors on a daily basis.

•Prepare demand on carrier or contractor to recover monies due to the government under the term of the household goods basic service tender, DPM contract, and insurance policy.

•Development of loss and damage prevention measures, as these duties are described in the freight rate series.

•Account maintenance clerical and accounting technical support position requiring a basic understanding of accounting systems, policies, and procedures.

•Assist in the development and modification of accounting/financial policies, procedures, and practices and ensures that accounting/finance and cost control activities are successfully implemented and meet overall objectives and required regulatory standards while improving efficiency.

•Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages.

•Relating activities of governmental or private sector organization of accounting system.

•Processes, and monitors past due and delinquent accounts for contractors and carriers with past-due billing payments to the government and schedule and provided information to headquarters for collection.

•Processing invoices for a weekly check run.

•Established deadlines and priorities of work schedules established by higher supervision.

•Interview claimants in person or by phone and maintain good public relations.

•Schedule vehicle safety checks and maintenance appointments.

Schedule Transportation Moves with Movers and vendors contractors.

Store Worker

Defense Commissary Agency

Jan 1997 - Apr 1998

Portsmouth, VA

•Posted billing and ran various invoices for member and contractor agencies organized material.

•Prepare correspondence, documents invoices, including materials for payment of supplies and claims.

•Receives and stages incoming merchandise in order to promote efficient breakdown.

•Reset shelves build and monitor special displays and end caps in accordance with established procedures, loading, and unloading delivery trucks, and operate a forklift.

•Inspect equipment and initiate requires maintenance.

•Order and identified the number of cases needed to be pulled to replenishing shelves and freezers on a daily basis, assisted in the store price changes.

•Ensure that proper safety practices are followed while using power trimmers, knives, cutting tools.

•Make sure that all processing area and displays case and storage rooms are maintained in a neat orderly and sanitary condition and make sure that the temperature checks of storage rooms and displaying cases are accomplished at established intervals.

•Utilizes Order Picker to pick products to fill customer orders or brings down pallets of reserve stock to replenish pick slots.

•Manually pick cases of product from warehouse racks to fill customer orders.

•Building pallets of products picked to fill the orders.

•Recording daily actions by use of Voice-command, pick sheets and Power-warehouse.

•Fits products on a pallet; ensuring heavy products on bottom to reduce damage, plastic wrapping them, and loading them onto a trailer.

•May operate an electric pallet jack to load pallets of products on to delivery trucks.

•Compiles un-palletized products onto pallets.

•Manually lift pallets to move into place.

•Manually stock/pick cases of product into warehouse racks.

•Perform duties of a Selector, including: selecting full case grocery/perishable/frozen items, fitting these items on a pallet, plastic wrapping them, and loading them onto a trailer.

•Perform duties of a, including: operate an electric pallet jack or clamp machine to transport pallets of product off inbound trucks.

•Compile un-palletized products onto pallets.

•Perform other job-related duties as assigned.

Supply Technician

Defense Commissary Agency

Feb 1995 - Jan 1997

Portsmouth, VA

•Receives documentary control, procurement, issues, and disposition of supplies and equipment such as cash register forklift, meat/produce equipment, and refrigeration and non-food items required in operating of the commissary.

•Maintain inventory for commissary data on current budget and expenditure against target and provides future dollars requirement to the supervisor for inclusion in the department budget.

•Review packing list, documents, bill of lading, inspection reports and action for material receipt against contract and purchase orders to variety accuracy of stock identification, quantity, cost and initiate maintenance request or requested and maintained all inventory on supplies and equipment's, storage and distribution and control wide variety of commodities, monitor documentation control, and security.

•Knowledge of supply operations and program requirements and the ability to apply established supply policies, day-to-day servicing techniques, regulations, or procedures.

•Expedites ordered material using the government credit card, receives logs, and issues material.

•Required to established deadlines and priorities of work schedules supervision.

•Maintain a fiscal year budget of approximately $350,000.00.

•The Accounts Payable established by higher Clerk will match, batch, and code invoices, resolve A/P issues, process expense reports, update and reconcile sub-ledger to GBL, and process checks.

•The Accounts Payable will match, batch, and code invoices, resolve A/P issues, process expense reports, update and reconcile sub-ledger to GBL, and process checks.

•Manage the process of verifying, logging, and mailing checks, including expediting special handling.

•Manage department mail by opening, sorting, and distributing it on a daily basis.

•Sort, register, scan, and store invoices, checks, and other documents.

•Carry out daily processes and controls accurately and on time, and ensure compliance with company policies.

Transportation Clerk

Department of the Army

Sep 1991 - Feb 1995

Oakland, CA

•Handle a variety of materials, which moves in the Defense Transportation System such as vehicles, personal property, perishable, security-sensitive shipments, and documents.

•I receive a request manifest for cargo shipment information from Sealand and American President Line to verify shipment pending on manifest.

•Responsible for inspection of all incoming and outgoing cargo or manifest.

•Monitor documentation control and security; approved by headquarters for procedures and policies.

•Conduct record check on all personnel requiring access to classified information and assisted in requests are submitted for clearances for new personnel and security changes for assisted in formulating and implementing procedures and policies.

•10 keys proficient by touch.

•Held a government Top Secret Clearances.

•Assisted in Worldwide Information Network and Joint Operation Planning Execution System Operation direction in managing of the Staff Command Operation Center team as requested.

•Performed clerical and assistant tasks in support of established security program personnel, security information practical knowledge of specific security objective, programs, methods, and procedures and skills in carrying out support tasks related to security administration.

Supply Clerk Typist Oct 1989 - Sep 1991

Department of the Navy Alameda, CA

•Supervised all requisitioning, receipt, and inventory and management of all aircraft parts and conducted inspections, packaging, and shipping procedures, and maintained documents.

•Oversees the inventory record system for aircraft and maintained a fiscal year budget of approximately $2,000,000.00.

•I research data to provide accurate supply sources and information.

•Check cargo by checking and verifying the quantity and quality of the material.

•Prepare correspondence, documents invoices, including supplies for payment.

•Verifying material or merchandise against receiving documents, noting and reporting discrepancies and obvious damage, routing material in accordance with prescribed by NADEPOT and taking inventory of stored materials, examining stored material and reporting deterioration and damage, removing material from storage, and preparing it for shipment.

•Picking orders and placing items on conveyors.

•Handling finished materials and moving packages to storage.

•May operate hand or power trucks in performing warehousing duties.

•Expedites ordered material, receives logs, and issues material.

•Reviews work in progress and on completion.

•Correspondence/material, routing correspondence, and initiate required administration reports.

•Gather compiles and maintains data; may monitor budget and/or complete monthly expense reports.

•Determines equipment, supplies, and maintenance required.

•Initiates supply and related programs including acquisition, allowances, accountability, cataloging and ensures requisitions are edited from the source of supply, complete nomenclature, appropriation, cost account number, and receiving activity.

•Determines property book items, and assures all designated property is bar-coded.

•Posted billing and ran invoices for contractors organized material for various agencies.

•Maintain purchase records and historical price data.

•Maintains document control and ensures that appropriate actions are taken to fix responsibility for Government property that is destroyed, lost, stolen, or damaged.

•Provides administration support on department-specific project.

•Supports the assigned department by providing research, data reports or act as an assistant to another professional within the assigned department.

•Group Inventory specialist will work directly with management in opening groups with Vendors and manage them daily to make sure the company is maximizing the use of the group space by moving bookings into them.

•The specialist is responsible of maintaining a master inventory spreadsheet for each vendor, all group contracts, space reductions and assigning amenities for each group.

•As a customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Night Shift Supervisor Dec 1987 - Sep 1991

Round Table Pizza Alameda, CA

•Supervised and managed 10 employees I performed duties and responsibilities prepared scheduled for completion of work; assigning work to subordinates based on priorities and capabilities of the individuals, maintained and process payroll, and preparing performance plans and ratings.

•Supervised all daily administration function to include filing correspondence, printed reports and generated invoices, run sales, cash receipt report daily, prepared daily bank deposit.

•Required keeping good accountability on funds and merchandise.

•As a customer services representative you are the first impression of the brand. If you enjoy talking on a phone and interacting with different people daily.

Clerk Typist Jun 1984 - Sep 1986

Department of the Navy Alameda, CA

•Answered phones, greeted and assisted customers, and handle general administration duties.

•Checked order forms corresponded for customers.

•Type correspondence on a daily basis, route incoming and outgoing mail to the appropriate department or division.

•I processed mailed control sheets, and completed the logbook, and assisted customers in getting copies of messages correspondence and Naval Aviation Depot directories.

•Process mail daily.

•Maintain maintenance of office equipment including postal meter, copier, and fax machine.

•Perform office automation work, which includes word processing and extensive data entry.

•Maintain and ordering of office inventory and supplies.

•As an assistant to management analysts in the Management Control Division in planning orientation and training session and produce the daily feedback audit that informs the management analysts of relating computer reports were produced.

•Create spreadsheets with a large number of figures.

•Verify data or retrieve data from database or electronic files as requested.

Education

High school diploma

McClymonds high school

Jan 1986

Oakland, Ca

2 years of college course at the college of Alameda/Laney college and attend Christian school ministries at Virginia Beach, Va.

Awards

•Outstanding and Excellent Performances

•1985

•1986

•1989

•1995

•1997

•Letter of Appreciation

•1988

•1990

•Special Act Award, 1986

Certifications

Forklift Operator

Specialized Training

•Transportation Operation System, 09/92

•Naval Industrial Management System, 10/92, 07/93

•Worldwide Information Network and Joint Operation Execution System Operation (WIN/JOPES), 1992, 1993, 1994

•Milstamp Training, 01/92, 02/92

•Security Training, 1992, 1993, 1994

Contact this candidate