General Office Customer Care
Resume:
Faviola Delgado
Las Vegas, NV 89141
Cell: 702-***-****
Email: *********@*****.***
Objective: To be part of growing company that seeks a high energy, Goal oriented individual who wants to be part of a successful team.
Work Experience:
April 2024-March 2025 FPI Management -Leasing Consultant Floater
● As a Floater Leasing Consultant, I was scheduled to work at 9 different communities throughout the portfolio.
● Delegated different task to Maintenance and office staff
● Leasing and other administrative General office duties June 2020-Present Lewis Management LMC-Leasing Consultant
● Responsible for the management of 292 units
● Delegated different task to Maintenance and office staff
● Leasing and other administrative General office duties September 2018-2020 Knoah Solutions-Zillow Concierge
● Inbound/Outbound Calls
● Reply to inbound customer inquiries in a call center environment
● Assist users with general inquiries, product support, service information, order processing, and technical issues
● Confidently make product and service recommendations to customers’ needs/wants
● Build professional relationships and rapport with customers in order to deliver exceptional customer experiences
June 2018-September 2018 Nevada Hand-Assistant Manager
● Responsible for the management of 420 units
● Delegated different task to Maintenance and office staff Resident Issues, collect and posting of rent, A/P & A/R
● Sent out Five Day Notices and File Eviction if needed
● Prepared daily and weekly reports
● Leasing and other administrative General office duties January 2018-June 2018 Sutherland Global-Coordinator Talent acquisition
● Assisted with new candidates’ assessment and application process
● Set up interview appointments
● Managed the front office during our open hiring events November 2016-December 2017 Pinnacle Management-Assistant Property Manager
● Responsible for the management of 420 units
● Delegated different task to Maintenance and office staff
● Resident Issues, collect and posting of rent, A/P & A/R
● Sent out Five Day Notices and File Eviction if needed
● Prepared daily and weekly reports
● Leasing and other administrative General office duties May 2013-October 2016 MGM Resorts-New York, New York Hotel and Casino-Front Desk Agent
● Responsible to greet and meet guest. Making sure to exceed guest experience.
● Check in/Check out process
● General duties of the front desk agent restock the windows for next morning shift
● Informed guest of hotel amenities, shows and tours Education:
● 1985-1990 High School Graduate, North Hollywood, California
● 1991-1993 Catherine College, Panorama City, CA (Legal/Administration Secretary)
Contact this candidate