Orlando Molina
linkedin.com/in/Orlando-molina-l Tampa, FL
*************.***@*****.***
Professional Summary
Financial and management expert with demonstrated success in leading strategic initiatives, optimizing capital efficiency, and cultivating high-value client relationships within complex financial environments.
Proficient in financial modeling, risk management, and regulatory compliance, proven expertise in driving financial performance through tailored consultation, risk assessment, and adherence to regulatory compliance.
Skilled in leveraging in-depth knowledge of banking products, investment strategies, and market trends to deliver customized financial solutions and identify business development opportunities.
Adept at streamlining operations, leveraging data analytics and market insights to identify opportunities, enhance service delivery improving processes in high-volume environments and fostering collaborative, high-performing teams. Core Competencies
Strategic Planning and Team Development
Leadership and Mentorship
Operational Efficiency
Budget Management and Financial Planning
Risk Management
Regulatory Compliance
Client Relationship Management
Business Development
Data Analytics and Performance Reporting
Cross-Functional Collaboration
Change Management
Process Optimization
Experience
Relationship Manager Bank of America, 2023-2024
• Cultivated strong client relationships by delivering customized financial strategies that enhanced overall satisfaction.
• Implemented consultative sales approaches to promote banking products, strengthening client loyalty and product adoption.
• Oversaw risk and compliance protocols, ensuring full regulatory alignment and minimizing operational exposure.
• Partnered with internal departments to enhance service delivery and optimize workflow efficiency.
• Utilized CRM tools and market insights to identify opportunities for portfolio expansion and business development.
• Championed the integration of advanced CRM features, improving data reliability and supporting strategic decision-making.
• Devised and launched a client communication framework that fostered transparency and reinforced long-term engagement.
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Operations Manager West Flager Association, 2019-2023
Directed daily operations to enhance service quality and ensure alignment with industry standards.
Lead a team of professionals, initiating training programs that elevated team performance and morale.
Designed guest engagement initiatives that enriched customer experience and promoted loyalty.
Managed budgets and resource planning to streamline costs and support sustainable growth.
Operations Supervisor
Applied data-driven decision-making to refine service offerings and drive operational improvements.
Maintained high standards of compliance by actively monitoring accounts and adhering to regulatory policies.
Contributed to process enhancements by collaborating with leadership to improve day- to-day operations.
Developed and implemented performance metrics to track team productivity, resulting in improved accountability and a measurable boost in operational output. Education
(MBA) Master's in Business Administration
Florida National University, FL, USA
Bachelor’s Degree B.S, Finance
Florida National University, FL, USA
Additional Credentials
Google Project Manager, Google Business Intelligence. QB-pro Advisor. Tableau Certified, Salesforce Administrator, SQL for Data Science, Business Strategy Certificate, Harvard Business School Online Certificate.
Additional Information
Languages: English, Spanish.
Technical Proficiencies: Advanced Excel (Power Query, PivotTables, Macros), Financial Modeling, Budgeting, Forecasting, Investment & Valuation Analysis (DCF, Comps), Cash Flow Management, Cost Accounting, Financial Reporting, Tax Strategy, GAAP/IFRS, Internal Controls, ERP Systems (SAP, Oracle, NetSuite), BI Tools (Tableau, Power BI), QuickBooks (ProAdvisor), Hyperion, Bloomberg, Capital IQ, SQL, VBA, Python (basic), Windows 10/11, Microsoft Office Suite.