The skills are listed on the resume.
Resume:
Chealsea Keyes
Rockford, IL
**************@*****.***
Professional Summary
A little bit about my background is I am huge at doing my best! I love to excel at anything I do! As people if we don’t grow and excel in things it feels as if things are missing. Which is why I would be the best at any job! I would always strive to make my work home grow in excel to the next level! I am also a very huge people person as well as just an inviting spirit for people to speak to. Which makes me great at sales and many in person and/or virtual/phone jobs.
Work History
December 2023 - July 2024
Serenity Home Health Care Agency - Rockford, IL
Caregiver/PA
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted clients with activities of daily living, promoting independence and quality of life.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient’s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
December 2020 - September 2023
Doris healthcare - Rockford, IL
Caregiver/PA
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted clients with activities of daily living, promoting independence and quality of life.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided safe mobility support to help patients move around personal and public spaces.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
December 2019 - October 2020
Magna International Inc. - Beloit, WI
Warehouse Worker
The making of Chrysler's car doors
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
December 2018 - December 2019
RGIS Inventory Specialists - Rockford, IL
Inventory Specialist
We audit local and non local stores merchandise
Performed data entry and completed proper paperwork.
Developed inventory reports to provide management with comprehensive data on inventory levels.
Completed physical inventory counts each month.
Collaborated with the procurement team to establish steady supply of inventory.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Implemented systems for tracking and managing stock levels with accuracy and precision.
Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
Conducted thorough analyses of slow-moving items, identifying opportunities for liquidation or promotional activities.
April 2018 - December 2018
Lifetouch - Rockford, IL
Furniture salesman/customer service rep, Warehouse Worker
I assemble the year books for quite a bit of schools in Rockford.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
April 2017 - March 2018
ServiCom, LLC - Machesney Park, IL
Customer Service Representative
Handled customer inquiries and suggestions courteously and professionally.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
December 2016 - March 2017
Alorica - Loves Park, IL
Customer Service Representative
Being technical text chat support for AT&T
Handled customer inquiries and suggestions courteously and professionally.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Updated account information to maintain customer records.
Processed customer service orders promptly to increase customer satisfaction.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
March 2016 - December 2016
Walmart - Loves Park, IL
Cashier
Handling money, ringing up items also anything else required.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
April 2015 - September 2015
Keep, Illinois beautiful - Loves Park, IL
Secretary/Receptionist
Managing emails, directional receptionist, seeking old clients, appt.
Scheduling and whatever else is required.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Maintained office supplies inventory by checking stock and ordering new supplies.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Answered multi-line phone system and enthusiastically greeted callers.
Willing to relocate to: Rockford
Additional Information
Willing to relocate to: Rockford,, IL
, Authorized to work in the US for any employer
Skills
Meeting support
Multi-line phone systems
Supply ordering
Verbal and written communication
Database maintenance
HIPAA guideline compliance
Technical Support
Retail store support
Money handling abilities
Warehouse Logistics
Loading and unloading
Shipping and receiving
Assembly and production
Order picking and processing
Lifting and sorting
Purchase order verification
Quantity calculations
Labeling and boxing
Problem-Solving
Excellent Communication
Active Listening
Clerical Support
Data Entry
PPE Compliance
Organization
Teambuilding
Training and Development
Dependable and Responsible
Flexible and Adaptable
Cash Handling
Product and service sales
Product promotions
Sales expertise
Store opening and closing
Direct Patient Care
Patient care
Patient Assessments
Care plan assessment
Meal planning and preparation
Errands
Chauffeuring
Meeting planning
Physical therapy administration
Cooking meals
Light cleaning
Schedule Management
Education
GED
Skills
Secretarial work, customer service work, technical support, cashiering, cooking, managing emails etc.
(2 years), Order Puller, Warehouse Associate, Shipping Receiving, Shipping
Contact this candidate