Quality Assurance Process Improvement

ANTHONY L CARTER

214-***-****, *****************@*****.***, Mesquite, TX, 75181

SKILLS

Shipping coordination

Inventory management software

Stock replenishment

Order fulfillment

Shipping and receiving

Stock control

Quality assurance

Warehouse safety programs

Process improvement

Material shelving

Material handling

Shipping activity oversight

Defective product removal and disposal

Self motivation

Safety management

Skilled in [software]

Excellent communication

PROFESSIONAL SUMMARY

Dynamic logistics professional with a proven track record at 1000 Bulbs, excelling in shipping coordination and process improvement. Adept at resolving inventory discrepancies and enhancing operational efficiency. Recognized for self-motivation and effective communication, driving team success and ensuring high-quality service in fast-paced environments.

EXPERIENCE

Logistics Distribution Lead, May 2019 - Jul 2024

1000 Bulbs, Mesquite, Texas

Resolved issues related to shipping, receiving, or inventory discrepancies in timely manner.

Scheduled deliveries according to customer requirements while maximizing cost-effectiveness.

Acted as liaison between distribution center staff and upper management, addressing concerns or needs from both parties.

Collaborated with management to establish goals and objectives for distribution center team.

Retail Stocker Associate, May 2014 - May 2019

WalMart, Dallas, Texas

Removed damaged or expired products from shelves promptly, reporting any issues to management.

Restocked shelves on sales floor with merchandise from stock room.

Communicated with vendors regarding shipment errors, delays, or damages.

Sorted inventory in stock room, ensuring items were placed in proper locations.

Mortgage Service Specialist, May 2008 - Feb 2016

Bank of America, Dallas, Texas

Managed portfolio of existing mortgage loans by monitoring payment performance and addressing delinquency issues as needed.

Maintained high-quality service and supported accuracy, reviewing loan submissions to validate compliance with loan policies, laws and regulations.

Embraced company commitment to synergy, recognizing opportunities to refer new business to company.

Conducted pre-qualification assessments for potential borrowers to determine eligibility for various loan programs.

EDUCATION

Associate in Science (A.S.): Environmental Health and Safety

U.S. Air Force Bioenvironmental Engineering, San Antonio Texas, January 1979

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