Business Analyst
CONTACT
New Jersey
***********@*****.***
PROFESSIONAL SUMMARY
Results-driven Business Analyst skilled in transforming business needs into actionable solutions. Proficient in requirements gathering, data analysis, and process optimization using Power BI and Agile methodologies. Committed to delivering measurable value and fostering continuous improvement in fast- paced environments.
KEY SKILLS
EMPLOYMENT HISTORY
Amy Lau Design, NYC September 2021 – April 2023
Collaborated with stakeholders to gather and refine business and functional requirements, aligning deliverables with client objectives.
Created user stories, workflows, and wireframes to support solution design and improve stakeholder clarity.
Conducted gap analysis and provided recommendations to improve efficiency in vendor coordination and design processes.
Utilized Excel and MS Project to track project performance, resource allocation, and cost adherence.
Worked closely with design, vendor, and contractor teams to ensure seamless execution of deliverables.
Bachelor of Commerce
Delhi University, India
PROFESSIONAL
CERTIFICATES:
Professional Scrum
Master (PSM I) –
Scrum.org (In progress)
Business Analysis
Fundamentals
Agile Business Analyst
Microsoft Power BI
Desktop for Business
Intelligence
JIRA for Business Analysts
Business Process Modeling
with Microsoft Visio
EDUCATION
Business Analysis: Requirements Gathering, Functional Specifications, Use Case Development, Process Mapping
Data & Reporting: Microsoft Power BI, Advanced Excel, SQL Basics, Dashboard Creation
Tools & Methodologies: JIRA, Microsoft Visio, Agile/Scrum Framework, Confluence
Communication: Stakeholder Engagement, Cross-Team Collaboration, Documentation, Presentation
Process Improvement: Workflow Optimization, KPI Monitoring, Root Cause Analysis
Synonymous, NYC August 2020 – Sep 2021
Assisted in requirement elicitation and documentation, supporting clear communication between business and technical teams.
Developed and maintained interactive Power BI dashboards to track KPIs and project performance.
Facilitated Agile ceremonies and sprint tracking to support iterative project delivery.
Served as liaison between stakeholders and development teams to clarify business needs and technical solutions.
BrookStone Design / Paterson Design, NJ/NY April 2018 – May 2019
Collected and documented business requirements to support project execution.
Automated budget tracking and resource forecasting using advanced Excel functions.
Coordinated communication across teams to ensure clarity on project requirements and deadlines.
Supported process improvements that enhanced resource allocation and reduced delays.
CORE STRENGHTS
HARDWORKING
9-5 is never enough
DEDICATED
Loyal and dedicated
RESULT-DRIVEN
Results matter
DETAIL-ORIENTED
Perfectionist at work
QUICK-LEARNER
Knowledge is power
ADAPTABLE
Versatile & cooperative