Quality Assurance Life Cycle
Resume:
JANANI ANTON
***********@*****.***
PROFESSIONAL SUMMARY
Results-driven Quality Assurance professional with 10 years of experience in the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Defect Life Cycle (DLC)
Expert in translating business requirements into detailed test plans, test scenario, test cases, and test scripts
Strong hands-on experience in functional testing and UI testing across multiple platforms, including Android, iOS devices, Windows, and firmware
Extensive experience in manual and automated testing, covering End-to-End Testing, Integration Testing, Regression Testing, Sanity Testing, Smoke Testing, and User Acceptance Testing (UAT)
Proficient in test automation using Cucumber, Katalon, Selenium, TestNG, and Maven
Experience in defect tracking and bug reporting via HP ALM, HP Quality Center, JIRA, Bugzilla, and Octane
Adept at SQL database testing for validation and data integrity
Familiar with Testing Center of Excellence (TCoE) to ensure compliance with Quality Assurance (QA) best practices and standards
Highly adaptable and quick learner, with the ability to grasp new technologies and methodologies rapidly
Excellent multitasking skills, capable of managing multiple projects simultaneously while meeting strict deadlines and deliverables
PROFESSIONAL EXPERIENCE
Role: Software Quality Analyst Sep 2021 – Dec 2024
Company: Intact Financial Corporation Inc, Toronto
Project: Intact QC
Responsibilities:
Contributed to the evolution of testing standards by providing recommendations for process improvements
Delivered daily status updates to the project team and reviewed progress with stakeholders and managers to ensure visibility
Led quality assurance efforts for the Broker Sale and Broker Structure Changes project, ensuring alignment with business requirement and compliance standards
Created comprehensive test scenarios, test cases, and test data; executed test scripts, conducted peer reviews, and performed build regression testing, and defect verification
Used Customer Relationship Management for managing customer interactions and agent portals
Performed API testing to validate backend application functionality and data integrity
Identified and prioritized test cases for automation, and executing functional testing for the front-end using Selenium WebDriver
Developed automated test scripts using Cucumber (BDD) with Gherkin, integrating them with Jenkins and GitHub for CI/CD workflows
Performed Functional Testing and User Acceptance Testing (UAT), managed defects, performed resolution tracking, and conducted Root Cause Analysis (RCA)
Collaborated with Business Analysts to define test scenarios and led demos for business stakeholders
Worked closely with cross-functional teams - Developers, Product Owners, Business Analysts, and other QA squads, to troubleshoot and resolve issues efficiently
Environment: JIRA, Confluence, Selenium, Katalon, Cucumber, Gherkin, Jenkins, Git, Java, TOAD, SAP CRM, Soap UI, Microsoft SharePoint
Methodology: Agile and DevOps
Role: Test Engineer May 2017 – Dec 2020
Client: Aviva Canada Inc., Markham
Company: Cigniti Technologies Inc
Project: RTG 2.0 and Conversion
Responsibilities:
Worked on Property and Casualty Insurance domains, including Quote, New Business, Renewals, and Endorsements policies
Performed Functional Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT), along with Defect Management, Resolution, and Root Cause Analysis (RCA)
Developed and maintained a Traceability Matrix to ensure comprehensive test coverage and validation of all specifications
Participated in all phases of test execution: planning, execution, documentation, and reporting
Collaborated with Business Analysts to create and refine test cases for different Lines of Business (LOB) using Business Requirement Documents (BRD)
Utilized HP ALM and JIRA for test requirements management, test case creation, test execution, defect tracking, coverage matrix, and generating status reports
Executed SQL queries with joins to support testing activities and validate database results
Participated in post-implementation reviews, documenting lessons learned and recommendations to improve the testing process for future releases
Environment: JIRA, HP ALM, Zephyr, Java, SQL, .Net, UNIX, SharePoint, Web Sphere
Methodology: Agile
Role: Quality Analyst Mar 2018 – May 2018
Client: LCBO (Liquor Control Board of Ontario), Toronto
Company: Cigniti Technologies Inc
Project: Store Device Modernization (SDM)-POS
Responsibilities:
Supported the User Acceptance Testing (UAT) team in test planning, execution, and defect resolution
Collaborated with the QA Manager in designing and developing test deliverables to ensure comprehensive testing coverage
Developed test scenarios and test cases for shopping cart and wish-list functionalities to enhance user experience on the e-Commerce website
Prepared effort estimations and test schedules to align testing timelines with project milestones
Mentored, and providing guidance to enhance their professional development and testing expertise
Coordinated with the Testing Center of Excellence (TCoE) to prepare test plans, test scenarios, and establish standardized best practices
Implemented new testing methodologies and best practices, improving test efficiency and ensuring independent validation processes
Promoted TCoE initiatives through internal communications and discussions to align the team with TCoE methodologies
Conducted test case review, providing feedback on test coverage, functionality, and adherence to business requirements
Environment: Octane, HP Quality Center, Oracle, Microsoft Share point, MS Word, MS Excel
Methodology: Agile and Waterfall
Role: Software Quality Engineer Feb 2014 – Apr 2017
Company: Morega Systems Inc., Toronto
Project: DirecTV Application
Responsibilities:
Validated application compatibility across multiple mobile devices, including iPhone, iPad, Android phones, tablets, and Mac
Tested app downloads, installations, accessibility, navigation, core functionality, and end-to-end user experience across mobile platforms
Performed Firmware Testing and Network Server Testing to ensure software and firmware functionality, performance, and compatibility
Conducted in-depth streaming tests on media players, verifying buffer rate, latency, adaptive bitrate, and playback stability
Tested and validated DVR/STB, Embedded Systems, Dongle firmware, routers, and internet modems to ensure seamless functionality
Set up and configured testing environments for both in-home and remote access scenarios
Executed streaming tests, content downloads, and playback validation to verify audio and video quality
Developed and maintained test plans and test cases based on business requirements and system design specifications
Provided UAT and production support, troubleshooting issues and verifying fixes
Collaborated with developers to investigate defects, retest functionalities, and ensure adherence to specifications
Environment: HP Quality Center, Bugzilla, Load Runner,.Net, Python, Linux, TCP/IP, Switchers/Routers,HLS, MS Office, Microsoft SharePoint, Web Sphere
Methodology: Agile
EDUCATION
Bachelors in Computer Science - Bharathiar University
IATA – International Air Transport Association
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