Food Services Customer Service
Resume:
RELEVANT SKILLS
AMANTI JOHNSON
CAREER SUMMARY
As a nursing student, I am currently seeing an intern position within a healthcare corporation where my organizational and communication skills are utilized, while providing effective leadership, resolution, and support to upper management and staff.
EXPERIENCE
TEXAS RANGERS BALLPARK
(Jan. 2024 – Aug. 2024) – Food Services
Prepared and delivered food/beverages in an efficient and timely manner.
Checked identification for age-restricted items, such as alcoholic beverages.
Processed payments from customers.
Checked food items to ensure quality and safety standards are met.
Kept the work area and equipment neat and clean.
Identified customer’s needs and responded quickly with resolution.
Worked collaboratively with other team members to ensure processes ran smoothly and efficiently.
Managed inventory and replinished as needed.
RESTAURANT HOST & CASHIER
(Jan. 2022 – Jan. 2024) – Buffalo Wild Wings
Greet guests upon arrival, inform guests of their wait time, enter guest names into the computer system, show guests to their table.
Managed the flow of guests into the dining and bar areas, provide accurate wait times and updates.
Answered phones and processed takeout orders when needed.
Observant to guests’ needs throughout dining experience to ensure they receive high quality service.
Received payments by validating credit card charges; accepting currency; calculating and issuing change for Takeout orders.
Reconciled cash drawer by proving cash transactions and credit card charges for to-go orders.
Informed guests of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
Conducted new hire training.
Customer Service Skills
Problem Solver
Attention to Details Compassionate
MS Excel/PowerPoint/Word
CONTACT
*********@*****.***
Lancaster, TX 75146
E D U C A T I O N
PRAIRIE VIEW A&M UNIVERSITY COMPLETING B.S. NURSING & MINOR IN BUSINESS ADMINISTRATION
CEDAR VALLEY COLLEGE ASSOCIATE OF SCIENCE
MAY 2023
LANCASTER HIGH SCHOOL MAY 2023
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