Quality Assurance Control
Resume:
Raymond J. Miller
Tioga, PA ****6
Cell 570-***-****
PROFESSIONAL SUMMARY
Quality Supervisor/Manager with extensive leadership experience in the inspection of critical structures and Safety Critical components. Instrumental in the start-up and successful development, implementation and administration of the Quality Plan, Lean methodologies, and continuous quality improvements at the Sikorsky Military Completions Center. Leader of 2nd shift Quality operations achieve complete customer satisfaction of final product on time with minimum defects. Excellent communicator with superior problem-solving skills, solid leadership skills and exceptional interpersonal and communication skills who will assure that product meets or exceeds production goals.
SKILL SET/CORE COMPETENCIES
*Lean Manufacturing/ACE tools *Analytical
*Mechanical Aptitude *Highly Organized
*Safety Driven *Quality Assurance/Quality Control Standards
*Strong in Blueprint/drawings *Time and Resource Management
PROFESSIONAL EXPERIENCE
CAF USA (Quality Team Leader) January 2014 - Present
Coordinate 2nd shift Quality Plans, resolve quality issues and apply root cause analysis to drive corrective/preventive actions in support of ISO 9100
Provide customer hold-point inspections & oversight to ensure adequacy of validation activities and documentation in terms of regulatory compliance and technical/statistical soundness
Special project leader, manage documentation of discrepant supplier Quality product issues, organize information for input into Customer Concession Report (CCR)
Sikorsky Military Completion Center (Quality/Integrity Manager) April 2007 – December 2013
Key contributor in developing and implementing Sikorsky Military Completion Center main operating procedures: Ground Operations, Foreign Object Damage and Tool Control
Coordinate product corrective actions with Engineering, Production Control, and Manufacturing on MRB and RRO actions to expedite materials/equipment and reduce delay-time
Develop training course material and conduct training for approved documentation and practices
Hitachi Metals, PA (Melt Foundry/Machine Shop Supervisor) November 2004 - April 2007
Supervise the formulation of stamp steel, iron ore and returns to produce Ductile Safety Parts, ensure all personnel follow safety directives during melting and molding operations (ISO 14001)
Manage a Channel holding furnace and two Induction 10 ton melting electrical furnaces
Expedited machine setup, threading, inspection and packing of cast iron and malleable fittings
Home Depot & Bass Pro, Hampton VA (Supervisor/Salesman) June 2000 – November 2004
Supervised Mill-work department with inventory over $350k & annual sales of $3 million plus
Provided outstanding customer service in all store areas of operation and merchandising
Managed inventory control, ensured accurate safety stock with reduction of shrink by 1 percent
Analyze historic sales data and built process proposals to increase future business opportunities
Tracker Boat salesman with $3.5 million sales (11 Months), earned #3 national ranking for 2004
Howmet Castings, Hampton VA (Post Cast Production Supervisor) April 2000 – June 2002
Supervised nine sub-departments with over 40 metal cell operators; identified and eliminated bottlenecks through re-sequence of critical tasks and developed a retraining program
Monitor all developmental castings to ensure consistency and quality of all products, productivity increased 15 % over an eight-hour shift and orders were shipped on schedule
Implemented an inventory control system for consumable equipment with cost reductions of forty percent within the first 90 days
United States Air Force September 1979 – September 2000
(Logistic Support Specialist/Analyst, HR, Manager Maintenance, Production Superintendent)
Evaluated process improvement proposals and analyzed the operational impact of audited Data resulted in a decrease of 60 employees with savings of $2.1 million annually
Evaluated and implemented process improvement proposals, workload reduced by 12 percent
Recognized by senior leadership: won Senior Non-Commissioned Officer of the Year award
Managed and led 15 technicians and personnel from 6 support shops, performed hourly post-flight and periodic aircraft inspection checks, dismantled, overhauled, repaired, fabricated, assembled and functional tested all aircraft systems
Supervised/ coordinated all aircraft maintenance activities, identified critical spares, expedite shortages through cannibalization, thereby decreasing aircraft downtime by 10 percent
Scheduled accelerated preventative aircraft inspections; fleet availability increased 15 percent
Quality Control Inspector – inspected aircraft sub-assemblies, ensured product and materials were free of functional or mechanical defects and enforced attention to detail and flight safety
Established production controls during critical stages of assembly, modification and repair
Accomplished major structural repairs using special jigs, fixtures and special purpose tools
EDUCATION
CIVILIAN Bachelors Degree in Professional Aeronautics Embry-Riddle Aeronautical
University 1996, with minors in Aviation Safety and Business Management
Aircraft Maintenance Technology, Community College of the Air Force, 1996
Federal Aviation Administration (FAA) Aircraft Mechanic & Power plant Rating
Project Management & Six Sigma Green Belt, Villanova University, 2013 - 2014
Total Quality Training: Dr. Covey, 7 Habits of Successful Leaders Course
Alcoa Managing for Daily Improvement “Toyota Way”, July 2001
Alcoa Business System, Oct 2001
Implementation of the ISO 9001 & 14001, in 2007, 2004 & 2001
Lean Manufacturing Training, 2006
Ito University Foundations & ACE Tools Super Days, 2010
First-Line Supervision & Mid Executive Level Training, 2011
Computer Experience SAP, MRB, Solumina, and Microsoft applications
MILITARY Completed USAF Senior Non-Commissioned Officer Academy Correspondence,
Non-Commissioned Officer Academy, Air Force Logistics Command Leadership
School, USAF Supervisors Courses, & all aircraft maintenance training courses
Secret Security Clearance (SSBI) renewed 1998
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