Cynthia Bergman
SPACE SYSTEMS Software Engineer
*********@*******.*** 832-***-****
Professional Summary
Skilled engineer with graduate degree possesses strong background in software systems for complex technical applications (including NASA space programs and satellite communications networks), with 10+ years of successes in all stages of the complete software lifecycle, including requirements development, code generation, testing (unit, integration, and regression), as well as validation and verification documentation.
Possesses superior problem-solving skills. Capable of creative, critical, and analytical thought. Learns and applies new knowledge quickly. Performs well in time-critical conditions. Self- motivated team player. Good mentoring skills.
Education
University of Southern California Los Angeles, CA
Master of Science - Computer Science
(Large-Scale Development, Databases, Computer Networks, Communications Protocols) University of Houston Houston, TX
Bachelor of Science - Electrical Engineering (cum laude)
(Antenna Design, Numerical Methods, Control Theory, Well-Logging Techniques) University of Houston - Clear Lake Houston, TX
Continuing Education
(Data Mining/Pattern Analysis, C++ Object-Oriented Programming, Planetary Geology) Professional Experience
4/2017 – On Sabbatical
Present Tutoring young people in all levels of Mathematics and Physics. 8/2015 – Web Applications Developer
4/2017 Brilliant Energy Electricity Retailer Houston, TX Created back-end web software solutions with MySQL database on LINUX platform. Team efforts employed Agile techniques, Git for source code control, and Jira for issue tracking. Mentored teammates in Object Oriented programming principles. 3/2013 – Web Applications Developer Houston, TX
5/2015 SkyNet Satellite Communications, Inc. Brisbane, QLD, Australia Engineered reliable back-end web software solutions for real-time flight-following service assuring safety of pilots and helicopters traveling to oil rigs in the Gulf of Mexico.
2/2012 – Computer Systems Engineer
7/2012 Supreme Source Energy Services, Inc. Katy, TX
• Enhanced web-based Measurement While Drilling (MWD) plotting software for efficient navigation of the drill bit to target formations in horizontal wells.
• Developed and documented processes and procedures for operating and maintaining LAMP (Linux/Apache/MySQL/PHP) servers.
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Cynthia Bergman
SPACE SYSTEMS Software Engineer
*********@*******.*** 832-***-****
Professional Experience (continued)
8/1996 – Software Engineer IV
8/2011 The Boeing Company Houston, TX
• Redesigned legacy software tools to operate in the Johnson Space Center (JSC) network environment rescuing $2M annual contract with NASA. The redesign assured not only The Boeing Company’s on-time and accurate delivery of updated Space Shuttle Guidance, Navigation, and Control (GN&C) Flight Software Documentation, but also improved time to produce deliverables by 90%.
• Reviewed for technical consistency and accuracy proposed software change requests
(SCRs). Integrated approved documentation and database updates under strict management change control, including text, diagrams, flow charts, and data tables.
• Ensured data integrity in ~12,000 parameter GN&C flight software database.
• Developed and modified software and database tools (C/C++) for International Space Station program (ISS). Tested embedded Ada software for code flaws impacting safety, reliability, and efficiency (e.g., division by zero, dead code, quantification of complexity, 100% test case coverage, etc.)
• Managed extensive metadata on ISS Orbital Replacement Units (ORUs) (e.g., manufacturer, dates, subsystem/location, Mean-Time-To-Failure, spares, etc.).
• Developed, by personal recommendation, Microsoft Access-based presentation for negotiations regarding changes, as well as associated cost and schedule impacts, to the ISS contract between Boeing and NASA. Successfully implemented major revisions to the presentation requested by Boeing Executives < 4 hours before the meeting.
12/1985 – Computer Systems Engineer – Land Earth Stations 12/1995 Communications Satellite Corporation (COMSAT) Bethesda, MD
• Developed comprehensive test procedures for computer systems upgrade in Land Earth Stations for INMARSAT Geostationary Satellite Communications (GEO) Systems. Performed real-time verification tests at the Land Earth Stations during periods of low-traffic, analyzing and documenting test results. Executed commissioning tests and deployed cut-over. To minimize latency, hardware interface processors operated RTX (Real-Time Executive), a streamlined version of UNIX.
• Initiated and implemented self-sparing plan to rescue 2-year $4 million project following failure of hardware manufacturer. Project provided abundant spares for newly commissioned systems for the Atlantic Ocean Region (AOR) and the Pacific Ocean Region (POR), as well as sufficient hardware to establish a Land Earth Stations
“clone” in the Indian Ocean Region (IOR).