Sales Agent Outside
Resume:
Fritzie D. Vicente
**************@*****.***
“Sales isn’t just a number – it’s a relationship, a process and a mindset. Every conversation we have is an opportuntiy….”
EDUCATIONAL BACKGROUND:
University of South Florida Bachelor of Arts December 1990
Major: Communication, with a blend of marketing studies.
Florida School of Insurance April 2004
Licensed Agent, 215 Life, Health and Annuity
EMPLOYMENT HISTORY: Life, Health & Annuities License for 20 years – Contract work for the last 4 years (COVID).
ClearLink Insurance Agency: 8/2024 to present – Contract work -Advising/Enrolling Medicare recipients for AEP and OEP – High volume sales.
Underwood Health Care: 12/2023 – 7/2024; Patient Experience Coordinator; Outside Sales/Marketing/B2B to increase clientele for an established chiropractor whom had to close his second office due to COVID. Their main source of clients and funds came from the Hillsborough County insurance (ie. low income, Section A). I canvassed, interviewed and conducted presentations at Tampa Hope House, American Legions, VFW’s, VA Community Care and Section 8 housing locations.
RateQuote Direct: 06/2023 - 11/2023; ACA/Market Place– government insurance sales and enrollments.
Critical part of my position is to do a heavy, deep financial analysis on prospects and their families that are looking for help in qualifying for government assistance in health insurance and other amenities.
State of Florida Gaming Control Commission Div.; 02/2023 – 05/2023; Seasonal; contract work.
I was responsible to license and/or check licenses of ALL participants that came to Florida’s horse race, Tampa Bay Downs; Added to my responsibility was doing background checks on horse owners, jockeys and trainers.
Connie Health - 01/2022 – 01/2023; Contract Medicare Sales and Advisor; Remote/C ontract work
Select Quote Insurance - 01/2021 – 12/2021; Contract Medicare Sales Agent; Remote/Contract work
Freedom/Optimum - 10/2020 – 12/2020; Contract Medicare AEP Sales Agent; Remote/Contract work
Health Plan Services - 09/2018 – 09/2020; Medicare Sales Agent; In house
Worked on two assignments: One, hand-picked for specialized team to support their client with new product; needed help getting exposure and interest by understanding their model; and learning new sales automation tools. I/team had to do strong needs analysis; know the product inside and outside; reach out to their collaborators in these two states/the numerous counties; understand how they will interact; eventually, end result was selling the product — Medicare Advantage plans; I advise new members about the plans and how it is used; help them navigate through the technology and understand their rights and the regulations of CMS. Our team with its depth of knowledge and experience increased enrollment by 98%. Team Two: Cigna dental team: Always #2 agent in Sales; 49.08% of Conversion.
HealthP1an One, LLC - 09/2016 – 08/2018; Medicare Sales Agent; In house: National Brokerage business where Medicare products are sold all over the U.S. with ancillary plans/insurance, such as, cancer, heart attack, stroke; hospital indemnity, life and vision and dental are coupled with Medicare supplement plans to give all-inclusive coverage. The brokerage environment was fast paced and high volume.
ENTERPRISE RENT-A-CAR - 12/2010 – 08/2016; Executive Sales Representative
Retail in rental of automobiles; hands on with logistics involving movement of vehicles to vendors, customers and/or major events within the city; daily/monthly forecasting for upcoming events that impact movement or need for additional vehicles. The other half of my position responsibilities and vital to our business is reaching out to our community; B2B sales; hunting new companies in a particular area that allow us growth which increases revenue and personal ranking/quota. Acting in the role of leadership called for time management, being flexible and tolerate of change.
*Sales accomplishments: Ranked TOP 5 Sales Representative, Won Champion's Table - 4 consecutive months; honored and recognized each time by my executive leaders at The Champion's Spot Light dinner, Corporate Cup - winner 2 years in a row within my territory of North Tampa. Insurance Sales/Business Development, September 2008 - November 2010.
HUMANA, INC. 08/2008 – 11/2010; Medicare Sales Advisor. In House
Selling Medicare products in a high volume, controlled environment. My personal conversion rate was 95%. Additional requirement of my position was consistent training and testing with the department of Center of Medicaid and Medicare (CMS)
AFFILIATED HEALTH INSURERS - 04/2004 – 08/2008; District Manager of Tampa; In House.
Recruit and train agents; Manage implementation of new product benefits and service enhancements. Developed marketing ideas, advertising brochures and mailings for specific markets; Lead weekly meetings, on cold calling techniques, making appointments and closing the deal while managing my own personal book of business. This start-up branch had increased sales by 46% under my leadership. -Nominated to Senior Advisor of Medicare, 2005: Within the new, startup branch in Tampa. Due to my interest, picking a specialty of the business and knowing the ins and outs of this business sector; I was acknowledged by my peers and was written up in the local newspaper for my contribution to the company in the section, "Up and Coming Bright Stars. " Outside Sales Executive, April 2004. We as a small, growing branch of the company were Ranked #5 out of 82 insurance companies on the west coast of Florida in just Humana Insurance policies sold alone... two years in a row. The primary focus of this company was the individual and small business market; and additionally, performed in the seasonal book of business of Medicare/Medicaid.
BUSINESS and COMPUTER SKILLS:
High Volume Sales - Call Centers/Remote; Retention; B2B; Negotiation & Resolution issues; Performed Financial Personal Analysis; Microsoft Office Suite (Excel, Power Point); Sales Force/CRM; Vanilla Soft; CGS Tool. SunFire, Convoso, Slack and AIM.
PROFESSIONAL ASSOCIATION:
Paralegal Association (Certified Paralegal); NAIFA Association (licensed agents); Chamber of Commerce and Forest Hills Neighborhood Association Scout.
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